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Odoo ERP VS Kapture CX

Let’s have a side-by-side comparison of Odoo ERP vs Kapture CX to find out which one is better. This software comparison between Odoo ERP and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Odoo ERP or Kapture CX fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 25 Ratings & 25 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 16 Ratings & 16 Reviews
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Pricing

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Price Plans

$ 16.90

Standard

$ 25.50

Custom

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Price on Request

Get customise plan according to your business requirement

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  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

4.7

25 Ratings & 25 Reviews

90% Likelihood to Recommend

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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Quick billing, stock auto-updates, vendor payments are clear. So far, very satis...Read more - Ankit May 12, 2025

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Quick billing, stock auto-updates, vendor payments are clear. So far, very satis...Read more - Sushant May 12, 2025

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

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So far, very satisfied — the support team is also polite and helpful. - Ankit May 12, 2025

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So far, very satisfied — the support team is also polite and helpful. - Sushant May 12, 2025

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

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Verified customer reviews

Makes my cosmetic shop billing and stock stress-free.

Ankit May 12, 2025

Makes my cosmetic shop billing and stock stress-free.

Sushant May 12, 2025

User friendly!

Srijit Saha Sep 05, 2024

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked GDPR and Other Compliance
  • checked Bank Reconciliation
  • checked Workflow Automation
  • checked API Integration
  • checked Collaboration Tools
  • checked Time Tracking
  • checked Work Order Management
  • checked Contact Management
  • checked Multi-Language Support
  • checked Alerts & Notifications
  • checked Mobile Access
  • checked Data Import/Export
  • checked Sales Reports
  • checked Email and SMS Notifications
  • checked Real Time Reports
  • checked Sales Pipeline Management
  • checked Employee Information Management
  • checked Role-Based Access Control (RBAC)
  • checked Workflow Approval
  • checked User Access Management
  • checked Data Encryption
  • checked Task Scheduling
  • checked Third Party Integration
  • checked Disaster Recovery
  • checked Security features
  • checked Customization
  • checked Project Management
  • checked Recruitment and Onboarding
  • checked Accounts Payable & Accounts Receivable
  • checked Budgeting And Forecasting
  • checked Business Intelligence
  • checked Time and Attendance
  • checked Financial Reports
  • checked Performance Management
  • checked Inventory Management
  • checked General Ledger
  • checked Tax Management
  • checked Procurement and Purchasing
  • checked Centralized Database
  • checked Warehouse Management
  • checked Material Requirement Planning (MRP)
  • checked Quality Control Management
  • checked Production Planning and Scheduling
  • checked Logistics and Distribution
  • checked Custom Reports
  • checked Dashboards
  • checked Marketing Automation
  • checked Bill Of Materials (BOM)
  • checked Maintenance Management
  • checked Lead Management
  • checked Payroll Management
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Axolon ERP

Axolon ERP


FactsERP

FactsERP


Sage 100

Sage 100


Dynamics 365 Business Central

Dynamics 365 Business Central


See all Odoo ERP alternatives img
Zoho CRM Plus

Zoho CRM Plus


Lucidya

Lucidya


Feedier

Feedier


Oracle Customer Experience

Oracle Customer Experience


See all Kapture CX alternatives img

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Similar Comparison

Odoo ERP vs Kapture CX Comparison FAQs

Software questions,
answered

While Odoo ERP offers customized features, Kapture CX has diverse modules. Select between Odoo ERP or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Odoo ERP emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Odoo ERP offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Odoo ERP and Kapture CX lies in terms of features and functionalities. While Odoo ERP can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Odoo ERP and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Odoo ERP is customizable, Odoo ERP offers comprehensive modules.

A Quick Comparison Between Odoo ERP vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Odoo ERP vs Kapture CX In terms of Features
  • Comparison Between Odoo ERP and Kapture CX In terms of Deployment Type
  • Odoo ERP or Kapture CX: Which Is Ideal for Your Industry
  • Which Is Better? - Odoo ERP or Kapture CX

Comparison of Odoo ERP vs Kapture CX In terms of Features

Odoo ERP includes features like GDPR and Other Compliance, Bank Reconciliation, Workflow Automation and API Integration. Kapture CX is known for functionalities like Call Logging, Customer Support, Collaboration and 360° Customer View. When you compare Odoo ERP vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Odoo ERP and Kapture CX In terms of Deployment Type

While Odoo ERP supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Odoo ERP and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Odoo ERP or Kapture CX: Which Is Ideal for Your Industry

Odoo ERP is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Odoo ERP or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Odoo ERP or Kapture CX

Odoo ERP and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Odoo ERP and Kapture CX during demo to decide which one is best for your business.

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