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  4. Vivantio VS IncidentMonitor

Vivantio VS IncidentMonitor

Let’s have a side-by-side comparison of Vivantio vs IncidentMonitor to find out which one is better. This software comparison between Vivantio and IncidentMonitor is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Vivantio or IncidentMonitor fits your business.

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Vivantio
Vivantio

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IncidentMonitor
IncidentMonitor

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Vivantio
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IncidentMonitor
IncidentMonitor

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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

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  • Free Trial
  • Lifetime Plan
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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Configuration Management
  • checked API Integration
  • checked Task Management
  • checked Omnichannel Ticketing
  • checked Role-Based Access Control (RBAC)
  • checked Service Catalog Management
  • checked Process Automations
  • checked Form Customization
  • checked Feedback Management
  • checked Knowledge Management
  • checked Asset Management
  • checked SLA Management
  • checked Reporting & Analytics
  • checked Workflow Automation
  • checked Self-Service Management
  • checked Change Management
  • checked Templates
  • checked Service Satisfaction Surveys
  • checked RMA Processing
  • checked Complaint Management
  • checked Purchase Tracking
  • checked Graphical Workflow Designer
  • checked Service Portal Designer
  • checked Configuration Management
  • checked Catalog Management
  • checked Release Management
  • checked Event Management
  • checked Knowledge Management
  • checked Service Level Management
  • checked Change Management
  • checked Problem Management
  • checked Incident Management
  • checked Query management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

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Jira Service Management

ServiceNow

ServiceNow

Freshservice

Freshservice

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ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Jira Service Management

Jira Service Management

ServiceNow

ServiceNow

Freshservice

Freshservice

See all IncidentMonitor alternatives img

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Vivantio vs IncidentMonitor Comparison FAQs

Software questions,
answered

While Vivantio offers customized features, IncidentMonitor has diverse modules. Select between Vivantio or IncidentMonitor as per your business needs.

Both these products offer similar features but with a different approach. While Vivantio emphasizes on user experiences, IncidentMonitor focuses on functionalities.

It all depends on the functionalities that you prefer. While Vivantio offers add-ons along with essential features, IncidentMonitor emphasizes on customization.

No, the difference between Vivantio and IncidentMonitor lies in terms of features and functionalities. While Vivantio can be customized as per the user’s needs, IncidentMonitor addresses the diverse audience.

It depends upon your business requirement. Both Vivantio and IncidentMonitor provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Vivantio is customizable, Vivantio offers comprehensive modules.

A Quick Comparison Between Vivantio vs IncidentMonitor

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Vivantio vs IncidentMonitor In terms of Features
  • Comparison Between Vivantio and IncidentMonitor In terms of Deployment Type
  • Vivantio or IncidentMonitor: Which Is Ideal for Your Industry
  • Which Is Better? - Vivantio or IncidentMonitor

Comparison of Vivantio vs IncidentMonitor In terms of Features

Vivantio includes features like Configuration Management, API Integration, Task Management and Omnichannel. IncidentMonitor is known for functionalities like Templates, Service & Support, Order processing & sales and Complaint Management. When you compare Vivantio vs IncidentMonitor, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Vivantio and IncidentMonitor In terms of Deployment Type

While Vivantio supports Web Based deployment; IncidentMonitor is suitable for Web Based and On Premises deployment. While selecting between Vivantio and IncidentMonitor, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Vivantio or IncidentMonitor: Which Is Ideal for Your Industry

Vivantio is ideal for industries like All Industries. For All Industries, IncidentMonitor is a better choice. If you are confused between Vivantio or IncidentMonitor, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Vivantio or IncidentMonitor

Vivantio and IncidentMonitor can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Vivantio and IncidentMonitor during demo to decide which one is best for your business.

Author: Techjockey Team

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