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  3. Xurrent VS IncidentMonitor

Xurrent VS IncidentMonitor

Let’s have a side-by-side comparison of Xurrent vs IncidentMonitor to find out which one is better. This software comparison between Xurrent and IncidentMonitor is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Xurrent or IncidentMonitor fits your business.

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Xurrent
Xurrent

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IncidentMonitor
IncidentMonitor

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Xurrent
Xurrent

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IncidentMonitor
IncidentMonitor

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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Self Service Portal
  • checked Multi Channel Support
  • checked Configuration Management
  • checked Risk Management
  • checked Service Hierarchy Browser
  • checked SLA Management
  • checked Time Tracking
  • checked Root Cause Analysis
  • checked Project Management
  • checked Real Time Analytics
  • checked Workflow Automation
  • checked Knowledge Management
  • checked Incident Management
  • checked Release Management
  • checked Templates
  • checked Service Satisfaction Surveys
  • checked RMA Processing
  • checked Complaint Management
  • checked Purchase Tracking
  • checked Graphical Workflow Designer
  • checked Service Portal Designer
  • checked Configuration Management
  • checked Catalog Management
  • checked Release Management
  • checked Event Management
  • checked Knowledge Management
  • checked Service Level Management
  • checked Change Management
  • checked Problem Management
  • checked Incident Management
  • checked Query management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

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Jira Service Management

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ServiceNow

BOSSDesk

BOSSDesk

See all Xurrent alternatives img
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Jira Service Management

Jira Service Management

ServiceNow

ServiceNow

BOSSDesk

BOSSDesk

See all IncidentMonitor alternatives img

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Xurrent vs IncidentMonitor Comparison FAQs

Software questions,
answered

While Xurrent offers customized features, IncidentMonitor has diverse modules. Select between Xurrent or IncidentMonitor as per your business needs.

Both these products offer similar features but with a different approach. While Xurrent emphasizes on user experiences, IncidentMonitor focuses on functionalities.

It all depends on the functionalities that you prefer. While Xurrent offers add-ons along with essential features, IncidentMonitor emphasizes on customization.

No, the difference between Xurrent and IncidentMonitor lies in terms of features and functionalities. While Xurrent can be customized as per the user’s needs, IncidentMonitor addresses the diverse audience.

It depends upon your business requirement. Both Xurrent and IncidentMonitor provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Xurrent is customizable, Xurrent offers comprehensive modules.

A Quick Comparison Between Xurrent vs IncidentMonitor

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Xurrent vs IncidentMonitor In terms of Features
  • Comparison Between Xurrent and IncidentMonitor In terms of Deployment Type
  • Xurrent or IncidentMonitor: Which Is Ideal for Your Industry
  • Which Is Better? - Xurrent or IncidentMonitor

Comparison of Xurrent vs IncidentMonitor In terms of Features

Xurrent includes features like Self Service Portal, Multi Channel Support, Configuration Management and Risk Management. IncidentMonitor is known for functionalities like Templates, Service & Support, Order processing & sales and Complaint Management. When you compare Xurrent vs IncidentMonitor, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Xurrent and IncidentMonitor In terms of Deployment Type

While Xurrent supports Web Based deployment; IncidentMonitor is suitable for Web Based and On Premises deployment. While selecting between Xurrent and IncidentMonitor, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Xurrent or IncidentMonitor: Which Is Ideal for Your Industry

Xurrent is ideal for industries like All Industries. For All Industries, IncidentMonitor is a better choice. If you are confused between Xurrent or IncidentMonitor, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Xurrent or IncidentMonitor

Xurrent and IncidentMonitor can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Xurrent and IncidentMonitor during demo to decide which one is best for your business.

Author: Techjockey Team

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