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  3. Atomicwork

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Atomicwork

Brand: Atomicwork

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Starting at

$ 90.00 /Employee/Year

Features

  • check_icon Unified Request Portal
  • check_icon Knowledge Management
  • check_icon Incident Management
  • check_icon Problem Management
  • check_icon Change Management

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Atomicwork Pricing & Plans

Professional
  • One workspace for the company
  • Service requests and approvals
  • No-code workflow builder
  • Passwordless login
  • Business hour email support
    • Employees
    • Yearly
Starting at $ 90.00

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Atomicwork Gallery

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Atomicwork Features

  • icon_check Unified Request Portal Centralized platform for employees to submit, track, and manage all service requests across departments.
  • icon_check Knowledge Management Federates content from tools like SharePoint, Google Drive to deliver contextual answers instantly.
  • icon_check Incident Management Automatically detects, groups, and routes incidents with AI-powered resolution suggestions and alerts
  • icon_check Problem Management Identifies root causes from recurring incidents and initiates permanent fixes through workflows.
  • icon_check Change Management Enables structured planning and execution of changes with incident linkage and asset visibility.
  • icon_check Service Catalog Customizable catalog enables users to request predefined services like access, tools, and support.
  • icon_check Workflow Automation Automates repetitive service tasks with rule-based triggers, reducing manual work and response time.
  • icon_check Service Level Management Tracks and enforces SLAs with real-time metrics to ensure timely issue resolution and accountability.
  • icon_check Multi Channel Support Enables users to access support from email, Teams, Slack, browser, or mobile without switching tools.
  • icon_check Employee Onboarding Automates onboarding workflows including provisioning, asset allocation, and task assignments.
  • icon_check Self Service Portal Empowers employees to find answers, submit tickets, and track issues via a unified self-service interface.
  • icon_check Audit Logs Maintains detailed logs of all actions and changes for security, compliance, and tracking purposes.
  • icon_check Role-Based Access Control (RBAC) Ensures secure platform access with permissions tailored to user roles and organizational hierarchy.

Atomicwork Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Medium Business, Enterprises
  • Email, Communities
  • Webinars, Videos
  • English
  • AI Integrated

Atomicwork Reviews and Ratings

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Atomicwork Company Details

Brand Name Atomicwork
Information Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business.
Founded Year 2022
Director/Founders Kiran Darisi, Parsuram Vijayasankar, Vijay Rayapati
Company Size 101-500 Employees

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