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Atomicwork

Brand: Atomicwork

  • 4.4

  • 3 Ratings

Atomicwork is AI-based IT service management software that simplifies IT, HR, and finance support through automation.

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$90

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Starting at $90

Atomicwork Software Overview

What is Atomicwork?

Atomicwork is AI-powered IT service management software. It helps to provide intelligent agents that understand employee requests and automate routine tasks across IT, HR, and finance.

Atomicwork helps IT teams and HR by providing a single, unified platform for tracking requests, cases, and monitoring services and work. It provides features for automated ticket routing, intelligent workflow orchestration, and adaptive knowledge management.

It provides integrated asset tracking, compliance monitoring, and customizable dashboards for performance insights. The software supports advanced automation to handle repetitive tasks, embedded analytics highlight trends, integrations to extend functionality, and AI-driven recommendations to help in decision-making.

Why Choose Atomicwork IT Service Management Tool?

  • IT Service Management: Provides a unified platform for handling enterprise support requests, ensuring streamlined operations and consistent service delivery.
  • Incident Resolution: Quickly addresses technical issues like password resets or connectivity problems, reducing downtime and improving employee productivity.
  • Automation: Executes repetitive tasks such as approvals, notifications, and form submissions, freeing teams to focus on strategic initiatives.
  • Asset Tracking: Monitors devices, licenses, and equipment with intelligent visibility, helping organizations maintain compliance and reduce operational risks.
  • HR Case Management: Organizes employee queries about payroll, benefits, or leave, delivering structured workflows that enhance accuracy and satisfaction.

Benefits of Atomicwork

  • Faster Resolution: AI-driven automation quickly resolves routine issues, reducing downtime and improving overall employee productivity.
  • Easy Interface: Conversational design within collaboration tools ensures employees access support seamlessly without switching platforms.
  • Real-Time Help: Intelligent agents provide instant responses to queries, offering guidance and solutions exactly when employees need them.
  • Better Workflow Efficiency: Automated processes streamline approvals, submissions, and repetitive tasks, freeing teams to focus on strategic priorities.
  • Unified Support: Unified platform connects IT, HR, and finance, enabling consistent service delivery across multiple organizational functions.

Pricing of Atomicwork

Atomicwork Price starts at USD 90 at techjockey.com. Atomicwork comes with multiple pricing plans and caters to a diverse customer base. For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Atomicwork Company Details

Brand: Atomicwork

Founded Year:  2022

Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business.

Director/Founders Kiran Darisi, Parsuram Vijayasankar, Vijay Rayapati
Company Size 101-500 Employees

Atomicwork Pricing & Plans

Professional
Key Features
  • One workspace for the company
  • Service requests and approvals
  • No-code workflow builder
  • Passwordless login
  • Business hour email support
Starting at $90

    • Employees

      Employees
      Employees

    • Yearly

      Yearly
      Yearly

Key Features

  • One workspace for the company

  • Service requests and approvals

  • No-code workflow builder

  • Passwordless login

  • Business hour email support

Atomicwork Features

  • icon_check Unified Request Portal
    Centralized platform for employees to submit, track, and manage all service requests across departments.
  • icon_check Knowledge Management
    Federates content from tools like SharePoint, Google Drive to deliver contextual answers instantly.
  • icon_check Incident Management
    Automatically detects, groups, and routes incidents with AI-powered resolution suggestions and alerts
  • icon_check Problem Management
    Identifies root causes from recurring incidents and initiates permanent fixes through workflows.
  • icon_check Change Management
    Enables structured planning and execution of changes with incident linkage and asset visibility.
  • icon_check Service Catalog
    Customizable catalog enables users to request predefined services like access, tools, and support.
  • icon_check Workflow Automation
    Automates repetitive service tasks with rule-based triggers, reducing manual work and response time.
  • icon_check Service Level Management
    Tracks and enforces SLAs with real-time metrics to ensure timely issue resolution and accountability.
  • icon_check Multi Channel Support
    Enables users to access support from email, Teams, Slack, browser, or mobile without switching tools.
  • icon_check Employee Onboarding
    Automates onboarding workflows including provisioning, asset allocation, and task assignments.
  • icon_check Self Service Portal
    Empowers employees to find answers, submit tickets, and track issues via a unified self-service interface.
  • icon_check Audit Logs
    Maintains detailed logs of all actions and changes for security, compliance, and tracking purposes.
  • icon_check Role-Based Access Control (RBAC)
    Ensures secure platform access with permissions tailored to user roles and organizational hierarchy.
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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Atomicwork Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Webinars Videos
AI Features
AI Integrated
Compliance Regulation
GDPR

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Atomicwork Review

4.4

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.6
  • Value for Money 4.1
  • Ease of Use 4.5
  • Customer Support 4.1

80% Recommend this Product

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How much does Atomicwork cost?

Atomicwork pricing starts from USD 90 at techjockey.com.

Who uses Atomicwork IT Service Management Tool?

Atomicwork is used by IT, HR, and finance teams for automating support, workflows, and employee service management.

How does Atomicwork work?

Atomicwork IT Service Management Tool uses AI agents to understand employee requests, automate tasks, and deliver solutions directly within collaboration tools.

Which operating systems are compatible with Atomicwork Software?

Atomicwork runs smoothly on OS like Windows and macOS, and supports integration with cloud-based enterprise environments.

Is a free demo available for Atomicwork IT Service Management Software?

Yes, a free demo of Atomicwork software is available.

Does Atomicwork integrate with collaboration tools?

Atomicwork integrates with Microsoft Teams, Slack, and email, allowing employees to access support without switching platforms.

Can Atomicwork handle HR-related requests?

Yes, Atomicwork IT Service Management Tool manages HR tasks like onboarding, payroll queries, and leave approvals through automated workflows and self-service options.

How does Atomicwork support IT teams?

Atomicwork assists IT teams by automating incident resolution, routing tickets, tracking assets, and ensuring faster SLA compliance.

Does Atomicwork provide analytics and reporting?

Atomicwork IT Service Management Tool provides built-in dashboards and analytics that highlight trends, performance metrics, and help improve enterprise service delivery.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.