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Motadata ServiceOps

Brand : Mindarray Systems

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Motadata ServiceOps is an AI-powered ITSM software that helps in addressing IT services, asset management, and patch management. ...Read more

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Motadata ServiceOps Software Pricing, Features & Reviews

What is Motadata ServiceOps?

Motadata ServiceOps is an AI-powered IT Service Management software. It helps the business to automate IT support service, asset, and patch management from one place. It uses intelligent workflows to manage ticketing, employee service requests, change control, and asset tracking.

Its interface is modern, with IT tools for technicians, a unified dashboard, contextual search, and mobile access for real-time updates on the status of services and executing remote operations.

Motadata ServiceOps IT Service Management Tool comes with an employee self-portal where the employee can raise a service request. The software uses AI intelligent routing and automation to route the service to the correct agent.

Why Choose Motadata ServiceOps IT Service Management Tool?

  • Self-Service Portal: It comes with an employee self-portal where employees can solve common problems themselves, raise issues, and communicate.
  • Incident Resolution: Automatically categorizes, assigns, and resolves tickets using AI workflows, improving response time across departments.
  • Asset Lifecycle Management: Tracks hardware and software assets of the company, their usage details, to ensure compliance, reduce losses, and optimize resources.
  • Patch Deployment Control: Schedules and automates patch rollouts across systems, for maintaining security without disrupting business operations.
  • Change Management: Implements structured change processes with approval workflows, reducing risk and ensuring smooth transitions in IT infrastructure.

Benefits of Motadata ServiceOps

  • Improved Efficiency: It uses AI automation to automate repetitive IT tasks, reducing manual effort and increasing the speed of service delivery across departments.
  • Faster Incident Resolution: It uses a centralized ticketing system that ensures quick identification, prioritization, and resolution of IT issues across departments.
  • Better Visibility: Provides centralized dashboards and reports for real-time monitoring of assets, tickets, and service performance for better service management.
  • Better Compliance: This IT Service Management Tool tracks patches, changes, and assets to ensure regulatory compliance and reduce audit risks.
  • Better User Experience: It provides a self-service portal and mobile access, thus giving option to users to resolve issues independently and quickly.
  • Scalable: It supports REST APIs and LDAP/AD, supporting integration with existing enterprise systems and workflows.

Pricing of Motadata ServiceOps

Motadata ServiceOps details are available on request at techjockey.com.Motadata ServiceOps may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a callback for subscription-related details and to avail offers on premium packages at techjockey.com.

Motadata ServiceOps Pricing & Plans

Motadata ServiceOps price is available on request

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Motadata ServiceOps Features

  • icon_check Incident Management Real-time tracking, automatic classification, SLA monitoring to speed resolution of service disruptions.
  • icon_check Problem Management Root-cause analysis, proactive issue detection and integration with knowledge base to prevent recurring incidents.
  • icon_check Change Management Structured request workflows, risk assessment, approval process, rollback & recovery planning for safe modifications.
  • icon_check Service Level Management Define, monitor SLAs; automated reports & dashboards to ensure services meet performance and quality goals.
  • icon_check Knowledge Management Centralized repository of knowledge articles & FAQs; accessible via portal to empower self-help.
  • icon_check Configuration Management Maintains relationships among configuration items (CIs); helps in impact analysis & managing dependencies.
  • icon_check Patch Management Scans vulnerabilities automatically; schedules, approves, and deploys patches across endpoints.
  • icon_check Self-Service Management Users raise incidents or requests; get suggestions from knowledge base reducing support overhead.
  • icon_check Ticket Automation Uses AI/ML rules & business impact to decide which tickets to assign first and how to route.
  • icon_check Root Cause Analysis Equip teams to uncover underlying causes of recurring incidents, not just symptomatic fixes.
  • icon_check Multi-Tenant Management Manage multiple departments or clients on single deployment instance with data isolation.
  • icon_check Reporting & Analytics Drag-n-drop dashboards, OOB and custom reports for diverse stakeholder needs.
  • icon_check Compliance Management Health checks & reports, patch-testing safeguards, audit trails to meet regulatory standards.
  • icon_check Workflow Customization Define workflows covering escalations, notifications, approvals tailored to business requirements.

Motadata ServiceOps Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Motadata ServiceOps Reviews and Ratings

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Mindarray Systems Company Details

Brand Name Mindarray Systems
Information MindArray Systems provides IT performance management suite, Minder, for business and organizations to monitor & analyze performance across complete IT infrastructure.
Founded Year 2010
Director/Founders Alpesh Dhamelia
Company Size 101-500 Employees
Other Products Motadata Network Management Software, Motadata Assets Software, Motadata ServiceOps Patch Manager, Motadata Service Desk, Motadata Log Analytics

Motadata ServiceOps FAQ

A Motadata ServiceOps pricing starts from Price on Request at techjockey.com.
A Motadata ServiceOps is used by IT teams, service desks, and enterprises for managing services, assets, and compliance.
A Motadata ServiceOps uses AI-powered workflows to automate ticketing, asset tracking, patch deployment, and service request management.
A Motadata ServiceOps IT Service Management Tool runs smoothly on OS like Windows, Linux, and macOS for both server and client environments.
A Yes, a free demo of Motadata ServiceOps IT Service Management software is available upon request through Techjockey.
A Yes, Motadata ServiceOps comes with a mobile app with real-time ticket updates, contextual search, and remote asset management.
A Yes, Motadata ServiceOps supports REST APIs, LDAP, Active Directory, and email integrations for smooth connectivity.
A Motadata ServiceOps IT Service Management Tool includes Incident, Request, Change, Problem, Asset, Patch, and Project Management modules with SLA tracking.

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