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Motadata ServiceOps

Brand: Mindarray Systems

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Features

  • check_icon Incident Management
  • check_icon Problem Management
  • check_icon Change Management
  • check_icon Service Level Management
  • check_icon Knowledge Management

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Motadata ServiceOps Pricing & Plans

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play Motadata ServiceOps ITSM Platform - A Quick Overview
play Motadata ServiceOps | An ITIL Compliant IT Service Management Platform
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Motadata ServiceOps Features

  • icon_check Incident Management Real-time tracking, automatic classification, SLA monitoring to speed resolution of service disruptions.
  • icon_check Problem Management Root-cause analysis, proactive issue detection and integration with knowledge base to prevent recurring incidents.
  • icon_check Change Management Structured request workflows, risk assessment, approval process, rollback & recovery planning for safe modifications.
  • icon_check Service Level Management Define, monitor SLAs; automated reports & dashboards to ensure services meet performance and quality goals.
  • icon_check Knowledge Management Centralized repository of knowledge articles & FAQs; accessible via portal to empower self-help.
  • icon_check Configuration Management Maintains relationships among configuration items (CIs); helps in impact analysis & managing dependencies.
  • icon_check Patch Management Scans vulnerabilities automatically; schedules, approves, and deploys patches across endpoints.
  • icon_check Self-Service Management Users raise incidents or requests; get suggestions from knowledge base reducing support overhead.
  • icon_check Ticket Automation Uses AI/ML rules & business impact to decide which tickets to assign first and how to route.
  • icon_check Root Cause Analysis Equip teams to uncover underlying causes of recurring incidents, not just symptomatic fixes.
  • icon_check Multi-Tenant Management Manage multiple departments or clients on single deployment instance with data isolation.
  • icon_check Reporting & Analytics Drag-n-drop dashboards, OOB and custom reports for diverse stakeholder needs.
  • icon_check Compliance Management Health checks & reports, patch-testing safeguards, audit trails to meet regulatory standards.
  • icon_check Workflow Customization Define workflows covering escalations, notifications, approvals tailored to business requirements.

Motadata ServiceOps Specifications

  • Supported Platforms :
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  • Deployment :
  • Suitable For :
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  • Business Size:
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  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • Videos
  • English
  • AI Integrated

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Mindarray Systems Company Details

Brand Name Mindarray Systems
Information MindArray Systems provides IT performance management suite, Minder, for business and organizations to monitor & analyze performance across complete IT infrastructure.
Founded Year 2010
Director/Founders Alpesh Dhamelia
Company Size 101-500 Employees

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