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  4. Atomicwork

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Atomicwork

Brand: Atomicwork

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Starting at $ 90.00

Features

  • check_icon Unified Request Portal
  • check_icon Knowledge Management
  • check_icon Incident Management
  • check_icon Problem Management
  • check_icon Change Management

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Atomicwork Pricing & Plans

Professional
  • One workspace for the company
  • Service requests and approvals
  • No-code workflow builder
  • Passwordless login
  • Business hour email support
    • Employees
    • Yearly
Starting at $ 90.00

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Atomicwork Gallery

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Atomicwork Features

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Unified Request Portal

Centralized platform for employees to submit, track, and manage all service requests across departments.

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Knowledge Management

Federates content from tools like SharePoint, Google Drive to deliver contextual answers instantly.

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Incident Management

Automatically detects, groups, and routes incidents with AI-powered resolution suggestions and alerts

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Problem Management

Identifies root causes from recurring incidents and initiates permanent fixes through workflows.

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Change Management

Enables structured planning and execution of changes with incident linkage and asset visibility.

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Service Catalog

Customizable catalog enables users to request predefined services like access, tools, and support.

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Workflow Automation

Automates repetitive service tasks with rule-based triggers, reducing manual work and response time.

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Service Level Management

Tracks and enforces SLAs with real-time metrics to ensure timely issue resolution and accountability.

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Multi Channel Support

Enables users to access support from email, Teams, Slack, browser, or mobile without switching tools.

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Employee Onboarding

Automates onboarding workflows including provisioning, asset allocation, and task assignments.

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Self Service Portal

Empowers employees to find answers, submit tickets, and track issues via a unified self-service interface.

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Audit Logs

Maintains detailed logs of all actions and changes for security, compliance, and tracking purposes.

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Role-Based Access Control (RBAC)

Ensures secure platform access with permissions tailored to user roles and organizational hierarchy.

Atomicwork Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Medium Business, Enterprises
  • Email, Communities
  • Webinars, Videos
  • English
  • AI Integrated

Atomicwork Reviews and Ratings

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Atomicwork Company Details

Brand Name Atomicwork
Information Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business.
Founded Year 2022
Director/Founders Kiran Darisi, Parsuram Vijayasankar, Vijay Rayapati
Company Size 101-500 Employees