Desku

Brand: Desku

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Omnichannel Centralizes customer messages from email, chat, social, and e-commerce into one unified dashboard.
AI Chatbot Utilizes a no-code, drag-and-drop chatbot builder to automate responses to common customer queries and availability.
Helpdesk & Ticketing Advanced ticket management with automation, tagging, and escalation to efficiently handle customer inquiries.
Integrations Seamlessly integrates with platforms like Shopify, WooCommerce, WhatsApp, and Aircall, centralizing customer support operations.
Scalability Offers flexible plans to accommodate business growth and evolving support needs.
AI Co-Pilot An autonomous AI agent that resolves 50–70% of tickets using knowledge base, CRM, and chat history.
Visitor Engagement Real-time tracking and engagement tools for converting website visitors into leads.
Data Migration Seamlessly migrate from tools like Intercom, Zendesk, or Freshdesk.

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Brand Name	Desku
Information	An AI-Powered Customer Support & Experience Platform That Leverages Automation To Streamline Interactions Between Business & Customers.
Founded Year	2021
Director/Founders	Darshan Tank, Gaurav Nagani
Company Size	1-100 Employees