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mHelpDesk

Brand: mHelpDesk

4.2

4 Ratings

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Field service management software for contractors and service businesses to manage jobs, scheduling, and customer communications. ...Read more

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Features

Lead Management
Online Booking
Workflow Management
Job Management
Dispatch Management

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mHelpDesk Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Language:

Ubuntu Windows iOS Android MacOS Linux
DesktopMobileTabletiPad
Web-Based
All Industries
All Businesses
Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs, Freelancers
Email, Communities
English

mHelpDesk Pricing & Plans

mHelpDesk price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

mHelpDesk Features

Lead Management Capture, track & nurture leads, automate follow‑up, convert faster, and elevate sales‑to‑job conversion rates.
Online Booking Embed customizable booking widget, show real‑time availability, auto‑schedule appointments online.
Workflow Management Define & automate job stages, track progress from inquiry through payment, improve team coordination.
Job Management Assign, monitor and update job status in one place; includes custom forms and detailed tracking.
Dispatch Management Central calendar for drag‑drop job assignments, visibility into availability and dispatch history.
Live Tracking Real‑time location tracking via mobile app, no hardware required; view techs on map and run reports.
Custom Forms Build field or web‑based forms, collect structured data, group logically, sync across devices.
Customer Management Store multi‑location customer records, service history, equipment details and billing history.
Financial Reporting Generate visual reports—revenue, taxes, balances—with CSV export and pivoted insights.
Customer Portal Customers log in online to request service, view history, and pay invoices.

mHelpDesk Software Pricing, Features & Reviews

What is mHelpDesk?

mHelpDesk is an employee management software and a field service management software that helps businesses streamline operations by managing scheduling, dispatching, invoicing, and customer communication. It enables field technicians to access job details, update work statuses, and capture signatures via mobile devices, improving efficiency, organization, and customer satisfaction.

Why Choose mHelpDesk Field Service Management Software?

Streamlined Scheduling & Dispatching: Easily assign jobs to field technicians and optimize routes for efficiency.
Mobile Access for Technicians: Access job details, update statuses, and capture customer signatures from anywhere.
Invoicing & Payment Management: Generate invoices, process payments, and track billing directly within the platform.
Improved Customer Communication: Send automated reminders and notifications to keep customers informed.
Actionable Reporting & Analytics: Monitor job performance, technician productivity, and financial metrics.
Seamless Integrations: Sync with accounting software like QuickBooks for smooth financial management.
Enhanced Efficiency: Reduces manual work, improves coordination, and helps businesses operate more effectively.
Dedicated Support: Offers reliable customer support to assist with onboarding and ongoing inquiries.

Benefits of mHelpDesk

Efficient Field Operations: mHelpDesk Field Service Management Software can streamlines scheduling, dispatching, and job management for field technicians.
Increased Productivity: Mobile access allows technicians to update jobs in real time, reducing delays and errors.
Faster Invoicing & Payments: Generate invoices and process payments on the go, improving cash flow.
Enhanced Customer Satisfaction: Automated reminders and notifications keep customers informed and engaged.
Data-Driven Insights: Reporting and analytics help track performance, identify bottlenecks, and optimize operations.
Seamless Integration: Field Service Management Software syncs with tools like QuickBooks to simplify accounting and financial tracking.
Reduced Administrative Work: Automates repetitive tasks, freeing up staff to focus on core business activities.
Scalable Solution: Suitable for small to medium-sized service businesses, growing with your operations.

Pricing of mHelpDesk

mHelpDesk pricing is available on request at Techjockey.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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mHelpDesk Reviews and Ratings

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mHelpDesk Company Details

Brand Name	mHelpDesk
Information	mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet – it’s as easy as pie.
Founded Year	2009
Director/Founders	Khoa Ho, Vincent Wong
Company Size	101-500 Employees