mHelpDesk Specifications

mHelpDesk Pricing & Plans

mHelpDesk price is available on request

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Lead Management

Capture, track & nurture leads, automate follow‑up, convert faster, and elevate sales‑to‑job conversion rates.

Online Booking

Embed customizable booking widget, show real‑time availability, auto‑schedule appointments online.

Workflow Management

Define & automate job stages, track progress from inquiry through payment, improve team coordination.

Job Management

Assign, monitor and update job status in one place; includes custom forms and detailed tracking.

Dispatch Management

Central calendar for drag‑drop job assignments, visibility into availability and dispatch history.

Live Tracking

Real‑time location tracking via mobile app, no hardware required; view techs on map and run reports.

Custom Forms

Build field or web‑based forms, collect structured data, group logically, sync across devices.

Customer Management

Store multi‑location customer records, service history, equipment details and billing history.

Financial Reporting

Generate visual reports—revenue, taxes, balances—with CSV export and pivoted insights.

Customer Portal

Customers log in online to request service, view history, and pay invoices.

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Brand Name	mHelpDesk
Information	mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet – it’s as easy as pie.
Founded Year	2009
Director/Founders	Khoa Ho, Vincent Wong
Company Size	101-500 Employees