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  3. mHelpDesk

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mHelpDesk

Brand: mHelpDesk

4.2

4 Ratings

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Features

  • check_icon Lead Management
  • check_icon Online Booking
  • check_icon Workflow Management
  • check_icon Job Management
  • check_icon Dispatch Management

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mHelpDesk Pricing & Plans

mHelpDesk price is available on request

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mHelpDesk Gallery

play Introduction to mHelpDesk: Core Features
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mHelpDesk Features

  • icon_check Lead Management Capture, track & nurture leads, automate follow‑up, convert faster, and elevate sales‑to‑job conversion rates.
  • icon_check Online Booking Embed customizable booking widget, show real‑time availability, auto‑schedule appointments online.
  • icon_check Workflow Management Define & automate job stages, track progress from inquiry through payment, improve team coordination.
  • icon_check Job Management Assign, monitor and update job status in one place; includes custom forms and detailed tracking.
  • icon_check Dispatch Management Central calendar for drag‑drop job assignments, visibility into availability and dispatch history.
  • icon_check Live Tracking Real‑time location tracking via mobile app, no hardware required; view techs on map and run reports.
  • icon_check Custom Forms Build field or web‑based forms, collect structured data, group logically, sync across devices.
  • icon_check Customer Management Store multi‑location customer records, service history, equipment details and billing history.
  • icon_check Financial Reporting Generate visual reports—revenue, taxes, balances—with CSV export and pivoted insights.
  • icon_check Customer Portal Customers log in online to request service, view history, and pay invoices.

mHelpDesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs, Freelancers
  • Email, Communities
  • English

mHelpDesk Reviews and Ratings

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mHelpDesk Company Details

Brand Name mHelpDesk
Information mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet – it’s as easy as pie.
Founded Year 2009
Director/Founders Khoa Ho, Vincent Wong
Company Size 101-500 Employees

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