Engati Reviews & Ratings

Check out Engati reviews by verified users. Discover what businesses are saying about Engati on Techjockey.

Have recommended this product

Overall Score

4.8/5

Based on 10 Reviews

Features 4.8/5

Value for Money 4.7/5

Ease of Use 4.8/5

Customer Support 5/5

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Engati Pros and Cons

Pros

pros_icon “Don't need to manually update FAQs. Their DocuSense technology pulls information from documents that you upload.” Jeremy - Aug 10, 2020

pros_icon “Engati has a user friendly interface, the chatbot is really good, they also have an excellent customer service. ” Soham Arte - Aug 10, 2020

pros_icon “Can deploy across multiple channels with ease Super straightforward UI- Seriously as easy as drag, drop, deploy Beautiful interface Tons of features at a good price!” Aish Sankhé - Aug 10, 2020

Cons

cons_icon “it may lag due to heavy traffic but it can be managed if proper procedures are followed.” Deepyanti Advani - Aug 10, 2020

cons_icon “I haven't come across anything so far. I love the platform and have experienced any issues thus far. It is a game-changer!” Brad Mathias - Aug 10, 2020

cons_icon “An initial difficulty, but post your understanding of the platform, its becomes easy. Customer support is great.” Hardik Gala - Aug 10, 2020

Engati User Reviews ( 10 )

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Brad Mathias

Verified reviewer:

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

5/5

“Incredibly easy to use!”

Pros : The platform is incredibly user friendly and there is no requirement of any prior coding experience to be able to build a bot for yourself. The UI is clean and simple, yet has a modern aesthetic to it. You can navigate through it with ease. I love the drag and drop feature, that is a very useful feature to have.

Cons : I haven't come across anything so far. I love the platform and have experienced any issues thus far. It is a game-changer!

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Aish Sankhé

Verified reviewer:

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

5/5

“Smart, quick, reliable. Easily a 10/10 in my books”

Pros : Can deploy across multiple channels with ease Super straightforward UI- Seriously as easy as drag, drop, deploy Beautiful interface Tons of features at a good price!

Cons : No problems so far!

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Curly Cassie

Verified reviewer:

Administrator

Software user since: < 6 months

Reviewed on: Aug 10, 2020

5/5

“Excellent Chatbot Platform ”

Pros : It is easy to use. They have a proper documentation to follow, timely assistance is always provided and the chatbot fwatures and pricing is wonderful

Cons : None

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Jeremy

Verified reviewer:

Administrator

Software user since: < 6 months

Reviewed on: Aug 10, 2020

5/5

“Really easy to use!”

Pros : Don't need to manually update FAQs. Their DocuSense technology pulls information from documents that you upload.

Cons : NO CONS

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Vaibhav Savla

Verified reviewer:

User

Software user since: 1-2 years

Reviewed on: Aug 10, 2020

5/5

“Love the interface & the deployment of 14 channels”

Pros : Interface Easy to use 14 deployment channels

Cons : Too much content to choose from

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

deepyanti advani

Verified reviewer:

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

4.7/5

“the most foremost chatbot platform.”

Pros : chatbot making is usually incorporated with coding and machine learning but a person from a non technical background can just do it in just few minutes of time so its a easy platform for chatbot making. the speed of documentation and FAQs also takes less of a time.

Cons : it may lag due to heavy traffic but it can be managed if proper procedures are followed.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

4/5

soham arte

Verified reviewer:

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

4.7/5

“Userfriendly Chatbot Platform”

Pros : Engati has a user friendly interface, the chatbot is really good, they also have an excellent customer service.

Cons : Haven't come across any cons until now

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Karan

Verified reviewer:

Administrator

Software user since: 6-12 months

Reviewed on: Aug 10, 2020

4.7/5

“Best chatbot!”

Pros : Multi channel deployment, affordable pricing, live chat

Cons : Complex guides

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

4/5

Hardik Gala

Verified reviewer:

Manager

Software user since: < 6 months

Reviewed on: Aug 10, 2020

4.5/5

“Amazing chatbot platform. ”

Pros : Easy to use. Can be deployed quickly. Bot marketplace is a great advantage for someone who does not want to build a chatbot from scratch.

Cons : An initial difficulty, but post your understanding of the platform, its becomes easy. Customer support is great.

Features

4/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Drishti

Verified reviewer:

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

4.5/5

“EngAati Bot Platfor,”

Pros : Ease of use, many deployment options

Cons : had some difficulty finding the documents

Features

4/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5