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Birdeye

4.4 (Based on all products)

Birdeye is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning ... Read More

  • Overview
  • Details
  • Products
  • FAQ's

Birdeye Reviews & Rating

90%

Highly Recommended

Overall Score

4.4/5
Based on 13 Reviews
  • Birdeye

Pros

prosicon “Birdeye helped improve our Google rankings and made review generation easier with AI-powered replies.” Orlondo Bloom - Jan 1, 2025

prosicon “Sending texts and managing review requests is smooth and user-friendly.” [RAI] Research, Analysis And Innovation - Feb 12, 2025

prosicon “Birdeye seamlessly integrates with various systems, and we’ve grown significantly using it.” Robin Sharma - Mar 29, 2025

Cons

consicon “The dashboard felt overwhelming initially due to the sheer number of features.” Orlondo Bloom - Jan 1, 2025

consicon “Updating automated texts for holidays or office hours takes time and involves support tickets.” [RAI] Research, Analysis And Innovation - Feb 12, 2025

consicon “Support can sometimes feel slow when handling complex setups. ” Robin Sharma - Mar 29, 2025

Birdeye Overview

Birdeye is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning IT solutions are empowering Indian businesses and fueling their growth. Further, Birdeye customer care service is prompt, and its team is always available to address the issues of end-users.

Birdeye Details

  • . Location: Palo Alto, California, United States
  • . Found Year: 2012
  • . Industry: Marketing Software
  • . Company Size: 1-100 Employees
  • . Founder: Naveen Gupta, Neeraj Gupta

Birdeye Products

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4.4 /5

Birdeye FAQ’s

What type of company is Birdeye? alt

Birdeye is an IT solutions provider that caters to the process automation needs of millions of businesses in the USA with Customer Experience Management Software.

What does Birdeye do? alt

Birdeye provides customized and scalable Customer Experience Management Software, which is transforming business processes across industries. Its team of experts makes IT solutions implementation and usage quite simple.

Is Birdeye an Indian company? alt

Birdeye is headquartered in Palo Alto, California, United States and is playing a significant role in the digitization of Indian businesses with Customer Experience Management Software.

What is Birdeye’s main product? alt

Birdeye primarily deals in Customer Experience Management Software and caters to personalized business needs with diverse modules.

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