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Let’s have a side-by-side comparison of Bitrix24 vs Microsoft Dynamics Crm vs Salesforce CRM to find out which one is better. This software comparison between Bitrix24 and Microsoft Dynamics Crm and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Microsoft Dynamics Crm or Salesforce CRM fits your business.
Comparison
Quick View
20 Ratings & 20 Reviews
15 Ratings & 11 Reviews
42 Ratings & 30 Reviews
Pricing
Price Plans
Free Trial
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025
I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024
Comprehensive features that enhance productivity and drive growth. - Vikas Jul 01, 2025
Seamless integration with Microsoft tools enhances overall productivity. - Nareshkannan Jun 21, 2025
Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025
Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025
Cons
The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025
Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024
New users might find the feature-rich interface overwhelming, requiring signific...Read more - Vikas Jul 01, 2025
Integrating with non-Microsoft third-party applications can sometimes require ad...Read more - Nareshkannan Jun 21, 2025
Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025
High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025
Reviews
Verified customer reviews
Affordable and Feature-Packed but Overwhelming at Times
PRAVIN Jan 02, 2025
Great Integrations but Bugs Can Be Frustrating
Girish Sitoke Dec 18, 2024
AI-Powered Insights for Smarter Decisions
Vikas Jul 01, 2025
Enhanced Collaboration Across Departments
Nareshkannan Jun 21, 2025
Reviews with Video
See all (3)
Not Available
Currently no reviews are available. Please check back later
See all (3)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Customer Information Management (CIM)
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
Sales Enablement
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Marketing Automation
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Data Sourcing / Integrations
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Collaboration and Communication Tools
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Security & Compliance
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
AI & Machine Learning
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Reporting & Analytics
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Alerts & Notifications
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
Nederlands English français Italiano English Nederlands English français Italiano Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
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