Salesforce CRM Reviews & Ratings

5/5

“Salesforce crm is the best crm to manage leads”

Pros : Salesforce CRM offers a plethora of advantages for businesses seeking streamlined and efficient operations. With its user-friendly interface, it empowers sales teams to boost productivity and enhance customer relationships. The platform's robust features enable seamless lead tracking, task automation, and data analysis, optimizing decision-making processes. Salesforce's cloud-based system ensures real-time access to data, promoting collaboration and mobility. Additionally, its customizable nature allows tailoring to specific business needs, enabling scalable growth. As a market leader, Salesforce CRM guarantees regular updates and customer support, ensuring organizations stay at the forefront of innovation and maintain a competitive edge.

Cons : Salesforce CRM, while popular, has its cons. The platform can be expensive, making it less accessible for small businesses. Its complexity and steep learning curve can overwhelm new users, leading to a slow adoption process. The frequent updates may disrupt existing workflows and require additional training. Customization options might be limited, hindering businesses with unique needs. Data security concerns persist, especially for companies handling sensitive information. The reliance on cloud infrastructure means that connectivity issues can disrupt productivity. Customer support may not always meet expectations, leaving some users feeling frustrated with problem resolution.

Reason to switch : We can easily manage our leads and clients database that is important for our business growth.

5/5

“impressive service”

Pros : Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable.

Cons : N/A

5/5

“Game-changing CRM: Customizable, automated, insights-rich. Boosted satisfaction, streamlined workflow. A must-have for efficient customer relations.”

Pros : Experience a revolutionary CRM that redefines customer relations. With its intuitive interface, robust customization, and automation capabilities, this CRM optimizes workflows and personalizes interactions effortlessly. Comprehensive customer profiles provide valuable insights, driving satisfaction and loyalty. By automating tasks and offering in-depth analytics, it transforms decision-making. Backed by exceptional customer support, this CRM is an essential tool for businesses seeking efficient, tailored, and growth-oriented customer management. Elevate your operations with this game-changing CRM solution

Cons : No cons

Switched from : other-product-name

Reason to switch : it was complicated

5/5

“worth the price”

Pros : We loved how simply Salesforce Sales Cloud can be customised. The Salesforce toolkit has been used by HLC, a nonprofit organisation, to support its highly specialised business operations. What first seems to be a simple sales and marketing tool is actually a huge package of durable building bricks that can be put together in intricate, automated ways. We were able to accomplish our objectives because to Salesforce's adaptability and rather low entrance barrier for learning new abilities.

Cons : NO CONS

5/5

“It”

Nice and easy UI and great customer care support and easy way to create account

Pros : Salesforce CRM’s beat notification feature ensures timely updates, helping sales teams stay on top of their schedules and client visits efficiently.

Cons : Salesforce CRM lacks calling and call recording features on iOS, which can limit communication capabilities for users on Apple devices.

5/5

“Easy for membership management and renewals.”

Pros : Ydl is a service base product which gives us very easy to maintain all membership data especially for follow-up and renewal, attendance trainers, diet and workout plan, daily expenses.

Cons : No technical visit since 4 to 6 months, very slow process on pick hours

5/5

“I can easily collect and share data with the help of Salesforce.”

I can easily collect and share data with the help of Salesforce. Salesforce is fast, simple, and easy-to-use software. It has different functions which help me to maintain my connection with my clients. It’s an awesome CRM. It’s hard to use For beginners like me. It does have a learning curve.

Pros : Salesforce is fast, simple, and easy-to-use software. It has different functions which help me to maintain my connection with my clients. It’s an awesome CRM.

Cons : It’s hard to use for beginners like me. It does have a learning curve.

5/5

“Worth Every Penny!!”

Salesforce's user interface is not only powerful but also user-friendly. The intuitive design ensures quick adoption across your team, minimizing training time and maximizing productivity. Save time and reduce manual effort with Salesforce's robust automation capabilities. Automate repetitive tasks, streamline workflows, and ensure your team focuses on high-value activities, driving efficiency throughout your organization

Pros : Salesforce offers a wide range of features that help our team in sales forecasting and maintaining the database of contacts.

Cons : It takes time to update the process. I think this can be improved in the latest versions of Salesforce.

Switched from : Solid Performers CRM

Reason to switch : It has storage issues which was quite problematic. CRM software should have good storage but solid performers do not have it.

5/5

“Completely Satisfied with the Product”

Pros : Easy to understand and easy to raise the SR and the team can understand my queries and resolve them ASAP. Point to Point is another pro that means only the main things are there without any confusion.

Cons : Nothing i am 100% satisfied

5/5

“Easy to communicate with other”

Pros : It was a great experience with this software. Without any lagging issues it gives smooth experience. We can communicate with clients without facing any issues.

Cons : I am not able to find any drawbacks with this software.

Switched from : Microsoft Dynamics 365 for Sales

Reason to switch : It gives more smoothness and we can work together without facing any issues.