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Salesforce CRM

Brand : Salesforce

Starting at $ 25.00

Salesforce CRM Pricing & Plans

Starter Suite
  • Case Management
  • Data Storage
  • Integration
  • Opportunity Management
  • Lead Management
    • Monthly
    • Quantity
Starting at $ 25.00
Professional
  • Case Management
  • Contract Management
  • Collaboration
  • Order Processing
  • Data Storage
  • Integration
  • Permission Management
  • Opportunity Management
  • Lead Management
  • Lead Scoring
  • Sales Management
    • Monthly
    • Yearly
Starting at $ 960.00
Enterprise
  • Case Management
  • Contract Management
  • Collaboration
  • Order Processing
  • Data Storage
  • Integration
  • Permission Management
  • Opportunity Management
  • Lead Management
  • Lead Scoring
  • Sales Management
  • Workflow Management
  • API
    • Monthly
    • Yearly
Starting at $ 1980.00

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play Salesforce CRM Demo
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Salesforce CRM Features

Customer Information Management (CIM)

  • icon_check Customer Profiles Detailed views of customer information and interaction history.
  • icon_check Audience Segmentation Categorize customers based on specific criteria for targeted marketing.
  • icon_check CRM Database Centralized repository for storing and managing customer data.
  • icon_check Interaction History Chronological record of all communications with each customer.
  • icon_check Account Management Tools to oversee and maintain customer accounts and relationships.

Sales Enablement

  • icon_check Territory Management Assign and manage sales regions to optimize coverage.
  • icon_check Quote Management Create, track, and manage sales quotations efficiently.
  • icon_check Sales Order Management Oversee and process customer orders from initiation to fulfillment.
  • icon_check Business Process Automation (BPA) Automate repetitive tasks to streamline business operations.
  • icon_check Sales Funnel Management Visualize and manage potential sales prospects through stages.
  • icon_check Sales Projections Predict future sales and revenue based on current data.
  • icon_check Lead Lifecycle Management Track and nurture leads from acquisition to conversion.
  • icon_check Automated Sales Workflow Streamline sales processes through automation of tasks.
  • icon_check Contract Management Create, store, and track customer contracts systematically.
  • icon_check Opportunity Management Identify and manage potential sales opportunities effectively.

Marketing Automation

  • icon_check Drip Campaigns Automated series of emails sent based on user actions or timelines.
  • icon_check Lead Nurturing Develop relationships with potential customers through targeted content.
  • icon_check Email Campaigns Design and send targeted email marketing messages.
  • icon_check Customer Journey Mapping Visual representation of the customer experience across touchpoints.
  • icon_check Campaign Automation Automate marketing campaigns across multiple channels.
  • icon_check Customer Segmentation Divide customers into groups for personalized marketing.
  • icon_check Trigger-Based Automation Initiate actions in response to specific customer behaviors.

Data Sourcing / Integrations

  • icon_check Social Media Integration Connect and manage social media channels within the CRM.
  • icon_check API Integration Utilize APIs to enable custom integrations with other systems.
  • icon_check Data Import/Export Transfer data into and out of the CRM system seamlessly.
  • icon_check Ecommerce Integration Link CRM with online shopping platforms for streamlined sales.
  • icon_check Calendar Integration Sync calendars to schedule and track meetings and events.
  • icon_check Third Party Integrations Connect with external applications to enhance CRM functionality.
  • icon_check Email Marketing Tools Integration Connect with email platforms for cohesive marketing efforts.
  • icon_check Marketing Tools Integration Integrate with various marketing platforms for unified operations.
  • icon_check Interactive Voice Response (IVR) Integration Incorporate IVR systems for automated telephony interactions.

Collaboration and Communication Tools

  • icon_check Omnichannel Support Provide consistent customer service across multiple channels.
  • icon_check Template and Document Management Store and manage templates and documents centrally.
  • icon_check Sales Process Task Management Assign and monitor tasks related to the sales process.
  • icon_check Internal Messaging System Facilitate real-time communication within the organization.

Security & Compliance

  • icon_check Data Encryption Protect data through encryption during storage and transmission.
  • icon_check Role-Based Access Control (RBAC) Restrict system access based on user roles.
  • icon_check Backup & Disaster Recovery Ensure data is backed up and recoverable in emergencies.
  • icon_check GDPR & Data Privacy Comply with data protection regulations to safeguard privacy.
  • icon_check Activity Logs Record user activities for monitoring and auditing purposes.

AI & Machine Learning

  • icon_check Predictive Analytics Analyze data to forecast future trends and behaviors.
  • icon_check AI Assistants Utilize AI-driven tools to automate tasks and provide insights.
  • icon_check Lead Scoring Evaluate leads to prioritize based on conversion likelihood.

Reporting & Analytics

  • icon_check Predictive Analytics Analyze data to forecast future trends and behaviors.
  • icon_check Campaign Performance Track marketing campaign success through engagement, conversion, and ROI.
  • icon_check Real-Time Analytics Instant access to reports and insights for agile decision-making.
  • icon_check Customer Insights Analyze customer behavior, preferences, and interactions for data-driven decisions.
  • icon_check KPI Tracking Measure key performance indicators (KPIs) to evaluate business success.
  • icon_check Personalized Dashboards Custom dashboards to track KPIs, sales, and customer insights in real-time.
  • icon_check Market Trend Analysis Identify industry trends to adapt strategies and stay competitive.
  • icon_check Sales Reports Monitor sales performance with detailed reports on revenue, deals, and targets.

Alerts & Notifications

  • icon_check Push Notifications Send notifications to mobile devices for quick updates and reminders.
  • icon_check Error Logs Track and report system errors for quick resolution.
  • icon_check Event-Triggered Notifications Automatically notify users when specific CRM events occur.
  • icon_check SLA Violations Alert teams when service-level agreements (SLAs) are not met.
  • icon_check Customer Activity Alerts Receive alerts when customers take key actions, like purchases or inquiries.
  • icon_check Real-Time alerts Instant notifications for critical business updates and customer interactions.

Others

  • icon_check Data Storage Safely store various data, including products, projects, and lead information.
  • icon_check Permission Management Define custom access checks for individual users.

Salesforce CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows iOS Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • Nederlands, English, français, Italiano

Salesforce CRM Reviews

91%

Have recommended this product

Overall Score

4.6/5
Based on 32 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Salesforce CRM’s beat notification feature ensures timely updates, helping sales teams stay on top of their schedules and client visits efficiently.” NISHANT PATEL - May 15, 2025

pros_icon “Brings teams together with fully integrated, customized tools. Provides a single, shared view of every customer.” Yashika - Feb 12, 2025

pros_icon “Efficient Lead Capture, Automated Lead Nurturing, Detailed Lead Tracking, In-depth analytics to monitor lead performance and conversion rates.” Karan - May 27, 2024

Cons

cons_icon “Salesforce CRM lacks calling and call recording features on iOS, which can limit communication capabilities for users on Apple devices.” NISHANT PATEL - May 15, 2025

cons_icon “Not very beginner friendly, but apart from that, everything's good!” Yashika - Feb 12, 2025

cons_icon “No technical visit since 4 to 6 months, very slow process on pick hours” Nitish - May 28, 2024

Salesforce CRM Video Reviews

youtubeVideoId

“Salesforce CRM Review: Pros and Cons”

4.3

Review by: derechapatriotaespanola

youtubeVideoId

“Salesforce CRM Review Is it really worth it???”

4.5

Review by: elias

youtubeVideoId

“Salesforce CRM Honest Review Watch Before Using”

4.3

Review by: Wise Explainer

TE

Techjockey Expert

Verified reviewer:linkedin_verify

Reviewed on: May 10, 2024

4.7/5

“Testing”

Testing|||Testing

Pros :

Cons :

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
K

Karan

Verified reviewer:linkedin_verify

Associate, Real Estate

2-100 Employees

Reviewed on: May 27, 2024

4/5

“Excellent Lead Management and Nurturing Capabilities”

Using Sell.do for managing leads in our real estate business, and it has significantly improved my lead management and nurturing processes. The platform offers robust tools for capturing, tracking, and engaging leads, ensuring no opportunities are missed. With automated workflows and personalized communication, Sell.do has made it easier to nurture leads effectively, turning prospects into clients more efficiently.

Pros :

Cons :

Reason to switch : The platform offers robust tools for capturing, tracking, and engaging leads, ensuring no opportunities are missed. With automated workflows and personalized communication, Sell.do has made it easier to nurture leads effectively, turning prospects into clients more efficiently.

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10
Y

Yashika

Verified reviewer:linkedin_verify

Founder, Arts and Crafts

101-500 Employees

Reviewed on: Feb 12, 2025

4.5/5

“Best in the market!”

Salesforce CRM has completely altered the way we engage with our customers. With tools to enhance sales, service, marketing, and more, it has made customer relationship management a child's play for us. Thank you so much, Salesforce! Also, I am beyond thankful to Techjockey for helping us get our hands on the product at the best possible rate.

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

3/5

Likely to Recommend

10/10
See all Salesforce CRM reviews

Salesforce Company Details

Brand Name Salesforce
Information We're Salesforce, the customer company. CRM + Data + AI + Trust.
Founded Year 1999
Director/Founders Adam Evans, Halsey Minor, Marc Benioff, Max Comparetto, Parker Harris
Company Size 1000+ Employees
Other Products Pardot

Salesforce CRM FAQ

A Salesforce CRM software is compatible with Windows, iOS, and Android systems.
A Yes, you can download and install Salesforce CRM's mobile application for Android and iOS devices.
A Salesforce CRM supports web-based deployment.
A Salesforce CRM pricing starts at $25 at techjockey.com.
A Salesforce CRM is typically used in All Industries.
A Yes, Salesforce CRM free demo is available at techjockey.com.
A Salesforce CRM offers a free demo. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A Salesforce CRM installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A Salesforce CRM is specifically designed for business organizations, offering a complete overview of every individual customer's day-to-day interactions. It boasts a range of social collaboration tools, making it a piece of cake to access contact information and business records.

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