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  1. Business Software
  2. Field Service Management Software

  3. Salesforce Field Service

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Salesforce Field Service

Brand: Salesforce

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Salesforce field service is a comprehensive solution to integrate and optimize field services of any organization, both online and offline. With AI-based scheduling, safety protocols, resource optimisation, and knowledge base, it offers everything that a team needs to deliver field services efficiently. Salesforce field service software makes it easy to deliver trusted field service and support from anywhere. Whether you're on the go or at a customer's loc...Read more

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Features

  • check_icon Billing & Invoicing
  • check_icon Contact Database
  • check_icon Dispatch Management
  • check_icon Electronic Signature
  • check_icon Inventory Management

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Salesforce Field Service Software Pricing, Features & Reviews

What is Salesforce Field Service?

Salesforce field service is a comprehensive solution to integrate and optimize field services of any organization, both online and offline. With AI-based scheduling, safety protocols, resource optimisation, and knowledge base, it offers everything that a team needs to deliver field services efficiently.

Salesforce field service software makes it easy to deliver trusted field service and support from anywhere. Whether you're on the go or at a customer's location, you can manage all your field service needs right from your Salesforce account. This field service management software has features like dispatching, scheduling, and ticket management to streamline all remote operations and deliver outstanding service to your customers.

Benefits of Salesforce Field Service

  • Create better job schedules with automated scheduling feature
  • Manage jobs while you're away from the office with mobile scheduling
  • Leverage Artificial Intelligence to increase efficiency in your field service
  • Accurate and impactful data with field service analytics for better decision making
  • Customized platform with integrations and apps
  • Track SLA compliance for every job order
  • Ensures the availability of crew, hardware and equipment’s required for every job

Why Choose Salesforce Field Service Management Software?

  • Helps solve field service complaints and queries instantly
  • Boosts crew’s efficiency on the field
  • Automated appointment scheduling based on AI based algorithm
  • Manage technicians, agents, and dispatchers
  • Visualize all operations in real-time remotely
  • Deploy mobile workforce with optimum efficiency
  • Keep your customers and clients updated with real-time job status
  • Deliver visual support in real-time

How Does Salesforce Field Service Work?

Salesforce Field Service is a cloud-based solution that helps organizations manage and optimize all their field service operations. It offers a suite of features that includes dispatching, scheduling, and ticketing management. The field service management system has an extensive knowledge repository that helps technicians find and troubleshoot problems with higher efficiency.

Salesforce field service software has a mobile app for field technicians that enables them to view job schedules, create work orders, and update customer records. The software also offers AI powered scheduling that creates optimized job schedules after considering technician skills, available resources, and customer preferences.

What is the Price of Salesforce Field Service?

Salesforce Field Service pricing starts at USD 55 at techjockey.com.

Salesforce Field Service pricing may vary based on customization, additional features required, users, and the deployment type. Please request a call back for subscription-related details and avail of offers on premium packages.

Salesforce Field Service Pricing & Plans

Dispatcher(Billed annually)
  • Work Order Management
  • Asset Management and Product Tracking
  • Scheduling & Optimisation
  • Account and Contact Management
  • Service Contract Management
    • Users
    • Monthly
Starting at $ 175.00
Technician(Billed annually)
  • Work Order Management
  • Asset Management and Product Tracking
  • Android and iOS Mobile App
  • Account and Contact Management
  • Service Contract Management
    • Users
    • Monthly
Starting at $ 175.00
Contractor(Billed annually)
  • Work Order Management
  • Asset Management and Product Tracking
  • Android and iOS Mobile App
  • Account and Contact Management
  • Service Contract Management
    • Users
    • Monthly
Starting at $ 55.00
Field Service Plus(Billed annually)
  • Work Order Management
  • Asset Management and Product Tracking
  • Android and iOS Mobile App
  • Account and Contact Management
  • Service Contract Management
    • Users
    • Monthly
Starting at $ 230.00

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Salesforce Field Service Features

  • icon_check Billing & Invoicing Generate accurate GST invoices for your field service jobs and keep track of payments.
  • icon_check Contact Database Keep all your customer contact information in one place so that it is accessible to everyone in your team.
  • icon_check Dispatch Management Ensure timely service dispatch with optimized schedules and streamlined workflows.
  • icon_check Electronic Signature Get customer signatures electronically for work orders and invoices.
  • icon_check Inventory Management Keep track of your inventory levels and re-order the stock when required.
  • icon_check Time Clock Set schedule for on field technicians and track the time spent on each service to ensure your compliance with SLA.
  • icon_check Routing Automatically calculate the best route for your field technicians based on their current location and job schedules.
  • icon_check Scheduling Create optimized schedules for your field technicians based on job type, skills required, and location.
  • icon_check Service History View all previous service requests made by a customer and easily access the information required to resolve any issue.

Salesforce Field Service Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • English

Salesforce Field Service Reviews and Ratings

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Salesforce Company Details

Brand Name Salesforce
Information We're Salesforce, the customer company. CRM + Data + AI + Trust.
Founded Year 1999
Director/Founders Adam Evans, Halsey Minor, Marc Benioff, Max Comparetto, Parker Harris
Company Size 1000+ Employees
Other Products Salesforce CRM, Pardot, Tableau

Salesforce Field Service FAQ

A Field Service Lightening is an extended module of Salesforce Service Cloud that helps companies manage the field workforce and track the performance.
A Field Service Management is a comprehensive solution from Salesforce that integrates, automates, and streamlines on-field service operations of an organization.
A Salesforce Field Service is compatible with all operating systems as it is a web-based field service management software.
A Salesforce Field Service management system supports web-based deployment.
A Salesforce Field Service pricing starts at USD 55 at techjockey.com.
A Salesforce Field Service management software is typically used by on-field service providers, IT service providers, and any organization that manages a field workforce.
A Salesforce Field Service management solution demo is available for free with techjockey.com.
A Salesforce Field Service solution offers a free trial. However, the premium plan with advanced features starts at a nominal price.
A Salesforce Field Service solution helps with field job work management. It's a complete solution for visit scheduling, service dispatch and remote work management.