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Let’s have a side-by-side comparison of Bitrix24 vs Pipedrive CRM vs Salesforce CRM to find out which one is better. This software comparison between Bitrix24 and Pipedrive CRM and Salesforce CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Pipedrive CRM or Salesforce CRM fits your business.
Comparison
Quick View
20 Ratings & 20 Reviews
5 Ratings & 5 Reviews
42 Ratings & 30 Reviews
Pricing
Price Plans
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025
I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024
Unlimited pipeline customization adapts to niche sales processes Centralized ...Read more - Palak Girdhar Feb 13, 2025
Intuitive drag-and-drop pipeline management with Kanban-style visualization AI-...Read more - Nitin Motwani Feb 13, 2025
Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025
Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025
Cons
The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025
Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024
No inventory management or payment processing for eCommerce Steep learning cu...Read more - Palak Girdhar Feb 13, 2025
Marketing and customer service tools require third-party integrations Advanc...Read more - Nitin Motwani Feb 13, 2025
Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025
High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025
Reviews
Verified customer reviews
Affordable and Feature-Packed but Overwhelming at Times
PRAVIN Jan 02, 2025
Great Integrations but Bugs Can Be Frustrating
Girish Sitoke Dec 18, 2024
Great Customization but Limited for Scaling Businesses
Palak Girdhar Feb 13, 2025
Perfect for Sales-Focused Teams Needing Pipeline Clarity
Nitin Motwani Feb 13, 2025
Reviews with Video
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See all (1)
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customer Activity Alerts
Interactive Voice Response (IVR) Integration
Omnichannel Support
Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Error Logs
Role-Based Access Control (RBAC)
Activity Logs
Campaign Performance
Push Notifications
Email Campaigns
Ecommerce Integration
KPI Tracking
SLA Violations
CRM Database
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Internal Messaging System
Sales Process Task Management
Trigger-Based Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Real-Time alerts
Sales Order Management
Customer Profiles
API Integration
Predictive Analytics
Opportunity Management
Account Management
Territory Management
SMS integration & Notification
Access Control
Mobile App
Human Resource Management
CRM
Communication
Audience Segmentation
Calendar Integration
Customer Journey Mapping
Data Encryption
Sales Reports
Data Import/Export
Social Media Integration
Lead Scoring
Quote Management
Campaign Automation
Interaction History
Event-Triggered Notifications
Customer Insights
Email Marketing Tools Integration
Real-Time Analytics
Project Management
Customisable Pipeline Views
Lead Assignment
System Errors/Failures
Custom Workflow Alerts
Custom Dashboards
Chatbots
Customizable Workflows
Activity History
Lead Qualification
Lead Capture Automation
Deal Rotting
Quote & Proposal Management
Document Sharing & File Storage
Forecasting & Trends
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Backup & Disaster Recovery
Email Marketing Tools
Call Tracking and Recording
Task Automation
Lead Tracking
API Access
Data Encryption
Lead Nurturing
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Deal Management
Goal Management
Online Lead Management
Customer Profiles
Calendar Integration
Third Party Integrations
Task Management
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Order Management
Contact Management
Event-Triggered Notifications
Real Estate Lead Management
Customer Activity Alerts
CRM Database
SLA Violations
Event-Triggered Notifications
KPI Tracking
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Third Party Integrations
Real-Time Analytics
Interaction History
Business Process Automation (BPA)
Sales Funnel Management
Market Trend Analysis
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Campaign Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Projections
Error Logs
Role-Based Access Control (RBAC)
Customer Journey Mapping
Drip Campaigns
Predictive Analytics
Quote Management
Territory Management
Permission Management
Integration
Data Storage
Order Processing
Collaboration
Contract Management
Social Media Integration
API Integration
Data Import/Export
Campaign Performance
Calendar Integration
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Customer Profiles
Sales Order Management
Data Encryption
Lead Nurturing
Case Management
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
Nederlands English français Italiano English Nederlands English français Italiano Alternatives
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