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Let’s have a side-by-side comparison of Close CRM vs Salesforce CRM vs SugarCRM to find out which one is better. This software comparison between Close CRM and Salesforce CRM and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Close CRM or Salesforce CRM or SugarCRM fits your business.
Comparison
Quick View
7 Ratings & 2 Reviews
42 Ratings & 30 Reviews
16 Ratings & 12 Reviews
Pricing
Price Plans
$ 708.00
Standard-(59 (USD) Per User Per Month, Billed Annually)$ 1020.00
Advanced-(85 (USD) Per User Per Month, Billed Annually)$ 1620.00
Premier-(135 (USD) Per User Per Month, Billed Annually)
Free Trial
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
User-friendly interface, straightforward functionality, excellent CRM for sales ...Read more - Reenu May 11, 2024
Salesforce CRM’s beat notification feature ensures timely updates, helping sal...Read more - NISHANT PATEL May 15, 2025
Excellent UI, easy to use for sales and support teams, boosts customer relations...Read more - Madhav Apr 21, 2025
I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025
It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025
Cons
Nothing as such. - Reenu May 11, 2024
Salesforce CRM lacks calling and call recording features on iOS, which can limit...Read more - NISHANT PATEL May 15, 2025
High initial cost and steep learning curve for new users. Integration is often t...Read more - Madhav Apr 21, 2025
They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025
The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025
Reviews
Verified customer reviews
Product is very user friendly and straight fit. Great CRM for Sales and management.
Reenu May 11, 2024
Rating
Zubair Bhatt Feb 22, 2024
Solid Support but Could Do with Some Cleanup
Kingsley Feb 19, 2025
Perfect for Integrations but Lacks Advanced Reporting
Rabin sarkar Feb 09, 2025
Reviews with Video
See all (1)
See all (3)
See all (2)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Customer Information Management (CIM)
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
Sales Enablement
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Marketing Automation
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Data Sourcing / Integrations
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Collaboration and Communication Tools
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Security & Compliance
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
AI & Machine Learning
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Reporting & Analytics
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Alerts & Notifications
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English Nederlands English français Italiano English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
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