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Helprace VS Uvdesk

Let’s have a side-by-side comparison of Helprace vs Uvdesk to find out which one is better. This software comparison between Helprace and Uvdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Helprace or Uvdesk fits your business.

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  • img 16 Ratings & 10 Reviews
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Pricing

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Price Plans

$ 30.00

Helpdesk

View Details img

$ 22.00

Pro

$ 36.00

Enterprise

View Details img

  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.3

16 Ratings & 10 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Auto-ticket assignment, priority rules, tagging, and SLA escalation workflows. - Jomel Capunpon Aug 23, 2025

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Built-in knowledge base, FAQs, and customer self-service portal. - hilal ahmad Aug 22, 2025

Cons

Not Available

Currently no cons are available. Please check back later

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Automation setup takes time to configure correctly. - Jomel Capunpon Aug 23, 2025

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Knowledge base design customization is limited. - hilal ahmad Aug 22, 2025

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Automation Rules Save a Huge Amount of Time

Jomel Capunpon Aug 23, 2025

Knowledge Base and Self-Service Reduced Ticket Load

hilal ahmad Aug 22, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Custom Fields
  • checked Multilingual Support
  • checked Collaboration Tools
  • checked User Management
  • checked Reporting & Analytics
  • checked SLA Management
  • checked Custom Branding
  • checked Workflow Automation
  • checked Feedback Management
  • checked Community Portal
  • checked Knowledge Base
  • checked Email Integration
  • checked API Access
  • checked Ticket Formation
  • checked Security
  • checked Automated Workflow Optimization
  • checked Task Management
  • checked Ecommerce Multichannel Integration
  • checked Form Builder
  • checked Ticket Administraiton
  • checked Multi Channel Support
  • checked Email Management
  • checked Customization

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

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Freshdesk

Freshdesk


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Desku


SolarWinds Web Help Desk

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HelpSpot

HelpSpot


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Similar Comparison

Helprace vs Uvdesk Comparison FAQs

Software questions,
answered

While Helprace offers customized features, Uvdesk has diverse modules. Select between Helprace or Uvdesk as per your business needs.

Both these products offer similar features but with a different approach. While Helprace emphasizes on user experiences, Uvdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Helprace offers add-ons along with essential features, Uvdesk emphasizes on customization.

No, the difference between Helprace and Uvdesk lies in terms of features and functionalities. While Helprace can be customized as per the user’s needs, Uvdesk addresses the diverse audience.

It depends upon your business requirement. Both Helprace and Uvdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Helprace is customizable, Helprace offers comprehensive modules.

A Quick Comparison Between Helprace vs Uvdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Helprace vs Uvdesk In terms of Features
  • Comparison Between Helprace and Uvdesk In terms of Deployment Type
  • Helprace or Uvdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Helprace or Uvdesk

Comparison of Helprace vs Uvdesk In terms of Features

Helprace includes features like Ticket Management, Custom Fields, Multilingual Support and Collaboration Tools. Uvdesk is known for functionalities like Dynamic Ticket Forms, Security, Automated Workflow Optimization and Task Management. When you compare Helprace vs Uvdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Helprace and Uvdesk In terms of Deployment Type

While Helprace supports Web Based deployment; Uvdesk is suitable for Web Based deployment. While selecting between Helprace and Uvdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Helprace or Uvdesk: Which Is Ideal for Your Industry

Helprace is ideal for industries like All Industries. For All Industries, Uvdesk is a better choice. If you are confused between Helprace or Uvdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Helprace or Uvdesk

Helprace and Uvdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Helprace and Uvdesk during demo to decide which one is best for your business.

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