Medallia VS SogoCX

Let’s have a side-by-side comparison of Medallia vs SogoCX to find out which one is better. This software comparison between Medallia and SogoCX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Medallia or SogoCX fits your business.

Comparison

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Medallia

4.3

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SogoCX

4.3

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

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Free Trial
Lifetime Plan

Free Trial

Free Trial

Ratings

Overall ratings

4.3

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.7

Customer Support 4.2

Likelihood to Recommend

4.3

4 Ratings & 0 Reviews

Features 4.6

Value for Money 4.7

Ease of Use 4.2

Customer Support 4

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

shubham topage Nov 30, -0001

Rating

almedan STU Nov 30, -0001

Rating

Yogesh Negi Nov 30, -0001

Rating

Yogesh Nevre Nov 30, -0001

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual

Industries:

Manufacturing
Hospitality
Healthcare
Retail
Automobiles
Tours and Travels
Insurance
Restaurant
Financial Institutions

All Industries

Features

Product features

Experience Cloud
AI-Powered Analytics
Digital Experience Scoring
Speech & Text Analytics
Feedback Collection
Dashboards
Quality Management
Sentiment Analysis
Security & Compliance

Feedback Collection
Secure and Compliant
Multilingual Support
Segmentation & Filtering
Dashboards
API Integration
360-Degree Customer View
Workflow Automation
Real-Time alerts
Advanced Feedback Analytics
Customer Journey Mapping
Voice of the Customer (VoC)
Templates

Gallery

All Videos & Images

See all (3)

See all (5)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Compliance Regulations:

COPPA
HIPAA
CCPA
CPRA
ECPA

COPPA
HIPAA
CCPA
CPRA
ECPA

Alternatives

Top Alternative Products

Feedier

Kapture CX

smg360

Varta

See all Medallia alternatives

Zoho CRM Plus

Lucidya

Call Journey

Feedier

See all SogoCX alternatives

Medallia vs SogoCX Comparison FAQs

Software questions,
answered

While Medallia offers customized features, SogoCX has diverse modules. Select between Medallia or SogoCX as per your business needs.

Both these products offer similar features but with a different approach. While Medallia emphasizes on user experiences, SogoCX focuses on functionalities.

It all depends on the functionalities that you prefer. While Medallia offers add-ons along with essential features, SogoCX emphasizes on customization.

No, the difference between Medallia and SogoCX lies in terms of features and functionalities. While Medallia can be customized as per the user’s needs, SogoCX addresses the diverse audience.

It depends upon your business requirement. Both Medallia and SogoCX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Medallia is customizable, Medallia offers comprehensive modules.

A Quick Comparison Between Medallia vs SogoCX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Medallia vs SogoCX In terms of Features
Comparison Between Medallia and SogoCX In terms of Deployment Type
Medallia or SogoCX: Which Is Ideal for Your Industry
Which Is Better? - Medallia or SogoCX

Comparison of Medallia vs SogoCX In terms of Features

Medallia includes features like Experience Cloud integration, AI-Powered Analytics and Detection, Digital Email Signing and Speech Recognition. SogoCX is known for functionalities like Feedback Collection, GDPR Compliant, Multilingual Support and Behavioral Segmentation. When you compare Medallia vs SogoCX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Medallia and SogoCX In terms of Deployment Type

While Medallia supports Web Based deployment; SogoCX is suitable for Web Based deployment. While selecting between Medallia and SogoCX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Medallia or SogoCX: Which Is Ideal for Your Industry

Medallia is ideal for industries like Manufacturing, Hospitality and Healthcare. For All Industries, SogoCX is a better choice. If you are confused between Medallia or SogoCX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Medallia or SogoCX

Medallia and SogoCX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Medallia and SogoCX during demo to decide which one is best for your business.

Author: Techjockey Team

Medallia VS SogoCX

We provide the best software solution for your business needs

Medallia vs SogoCX Comparison FAQs

Is Medallia better than SogoCX?

Are Medallia and SogoCX same?

Which is better Medallia or SogoCX?

Is Medallia the same as SogoCX?

Can Medallia replace SogoCX?

What is the difference between Medallia and SogoCX?

A Quick Comparison Between Medallia vs SogoCX

Comparison of Medallia vs SogoCX In terms of Features

Comparison Between Medallia and SogoCX In terms of Deployment Type

Medallia or SogoCX: Which Is Ideal for Your Industry

Which Is Better? - Medallia or SogoCX

Medallia VS SogoCX

We provide the best software solution for your business needs

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Medallia vs SogoCX Comparison FAQs

Is Medallia better than SogoCX?

Are Medallia and SogoCX same?

Which is better Medallia or SogoCX?

Is Medallia the same as SogoCX?

Can Medallia replace SogoCX?

What is the difference between Medallia and SogoCX?

A Quick Comparison Between Medallia vs SogoCX

Comparison of Medallia vs SogoCX In terms of Features

Comparison Between Medallia and SogoCX In terms of Deployment Type

Medallia or SogoCX: Which Is Ideal for Your Industry

Which Is Better? - Medallia or SogoCX

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