linkedin

  • img

  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  1. Business Software
  2. Customer Support Software
  3. Customer Experience Management Software

  4. Medallia

background
Medallia logo

gallery View Gallery

Medallia

Brand: Medallia Inc

4.3

5 Ratings & 1 Review

Have Questions?

img

Get Free Expert Consultation

Let us know your business needs clearly

Advice

Verified & Trusted
Vendors

Payment

Safe & Secure
Payment

Guaranteed

Personalized
Experts Support

Price On Request

Features

  • check_icon Experience Cloud
  • check_icon AI-Powered Analytics
  • check_icon Digital Experience Scoring
  • check_icon Speech & Text Analytics
  • check_icon Feedback Collection

    • See all img

Medallia Pricing & Plans

Medallia price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get Medallia Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Medallia Gallery

play Medallia Digital Suite - Overview
Medallia-customer profile
Medallia-employee engagement
Medallia-text analytics

Medallia Features

  • icon_check Experience Cloud Unified platform capturing experience signals across all channels to drive real-time insights and actions.
  • icon_check AI-Powered Analytics Uses machine learning to detect sentiment, predict churn, and uncover patterns from structured and unstructured data.
  • icon_check Digital Experience Scoring Monitors user behavior on digital platforms to provide real-time scores and improve digital customer experiences.
  • icon_check Speech & Text Analytics Analyzes voice, chat, email, and survey data using NLP to derive deep insights from customer and employee feedback.
  • icon_check Feedback Collection Enables rich feedback through video responses, capturing emotion and nuance not found in text-based surveys.
  • icon_check Dashboards Customizes views and analytics for different roles—from frontline staff to executives—for relevant decision-making.
  • icon_check Quality Management Evaluates customer-agent interactions with AI to score performance, ensure compliance, and enhance quality control.
  • icon_check Sentiment Analysis Detects emotional tone in feedback to prioritize actions and understand the true customer or employee sentiment.
  • icon_check Security & Compliance Enterprise-grade platform with encryption, role-based access, and compliance with GDPR, HIPAA, and other standards.

Medallia Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • Manufacturing, Hospitality, Healthcare, Retail, Automobiles, Tours and Travels , Insurance, Restaurant, Financial Institutions
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Medallia Review

80%

Have recommended this product

Overall Score

4.3/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

Medallia Video Review

youtubeVideoId

“Medallia Review | Pros and Cons – Watch Before Using”

4.4

Review by: how to Mr

Medallia Inc Company Details

Brand Name Medallia Inc
Information Medallia provides SaaS platform focused on customer experience management.
Founded Year 2001
Director/Founders Amy Pressman, Borge Hald
Company Size 1000+ Employees

Medallia Alternatives

See All

Articles for Medallia

See All