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Brand: Asknicely
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Features
Surveys Multi Channel Support Customer Segmentation Performance Tracking Automated Follow-Ups See all 
We make it happen! Get your hands on the best solution based on your needs.
Surveys
Collect Net Promoter Score feedback easily to gauge customer loyalty and satisfaction in real-time.
Multi Channel Support
Engage customers across email, SMS, and web for broader feedback collection.
Customer Segmentation
Segment customers by demographics, behavior, or score to target feedback and follow-ups.
Performance Tracking
Monitor individual and team NPS scores to boost accountability and performance.
Automated Follow-Ups
Trigger personalized follow-up messages based on customer responses automatically.
Third Party Integration
Connect with CRM, helpdesk, and marketing tools for seamless workflow integration.
Sentiment Analysis
Analyze customer comments to identify positive, neutral, or negative sentiment.
Customer Journey Mapping
Track feedback at different touchpoints to optimize the entire customer journey.
Benchmarking
Compare your NPS scores against industry standards to gauge performance.
Data Export
Export feedback data easily for offline analysis or reporting.
| Brand Name | Asknicely |
| Information | AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone. |
| Founded Year | 2014 |
| Director/Founders | Aaron Ward, John Ballinger, RH Shih |
| Company Size | 101-500 Employees |
UAE
India
