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Brand: Flowcart
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Features
Bulk Messaging & Broadcasting Contact Management & Segmentation Chatbot & Automation AI Features Multi-Agent & Team Collaboration See all 
Bulk Messaging & Broadcasting
Bulk messaging Send messages to multiple contacts simultaneously. Customizable Templates Pre-approved message templates for fast communication. Auto Replies Automatically respond to frequently asked questions. Rich Media Support Send images, videos, documents, and audio. Scheduled Messaging Automate message delivery at a predefined time. Message Templates Use WhatsApp-approved templates for structured messaging. Preview Mode Review messages before sending to ensure accuracy. Broadcast Lists Create lists for mass messaging without group limitations. Contact Management & Segmentation
Sync Contacts Auto-sync contacts with CRM and business databases. Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs. Contact Tagging & Segmentation Group contacts for targeted messaging. Deduplication Detect and merge duplicate contacts automatically. Blacklist/Unsubscribe Manage opt-out requests and block specific users. Chatbot & Automation
Drip Campaigns Schedule sequential messages for lead nurturing. Workflow Automation Set rule-based triggers for messaging actions. Canned Responses Use saved replies for quick and consistent responses. Auto Replies Automatically respond to frequently asked questions. Automated Follow-Ups Send reminders or additional messages based on user response. Automatic Retry Resend messages if delivery fails initially. Campaign Scheduling Plan and automate messaging campaigns in advance. Hybrid Mode Combine chatbot and human agent responses. Recurring Messaging Schedule periodic messages for regular updates. AI Features
Predictive Analytics Use AI to forecast user behavior and engagement. Lead Qualification AI-based lead scoring to identify high-potential prospects. AI Chatbots Automate conversations using Natural Language Processing (NLP). Auto-Responders AI-driven replies to enhance response efficiency. AI Sentiment Analysis Detect and analyze customer emotions in messages. Multi-Agent & Team Collaboration
Alerts & Notifications Get instant alerts for new messages and updates. Internal Notes Add private comments within conversations. Shared Inbox Unified inbox for team-based message handling. Live Agent Support Enable human assistance for complex queries. Chat Transfer Seamlessly transfer chats between agents. Unlimited Agents Allow multiple agents to manage conversations. Integrations
Payment Gateway Integration Enable payments within WhatsApp conversations. CRM Integration Sync leads and conversations with HubSpot, Zoho, etc. API Integration Connect with various business applications via API. ERP Integration Synchronize with enterprise resource planning systems. Third Party Integrations Connect with marketing, analytics, and CRM tools. OpenAI Integration AI-powered content suggestions and chat automation. WhatsApp Business API Secure API for automated and bulk messaging. E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento. Webhooks Integration Enable real-time updates with third-party tools. Chatbot Integration Enhance automation with AI-driven chatbot support. E-Signatures Collect legally binding electronic signatures. TallyPrime Integration Link WhatsApp messages with accounting software. Analytics & Reporting
Conversion Tracking Monitor leads and customer actions post-message. Campaign Performance Analyze the success of marketing campaigns. Delivery & Read Reports Track message delivery and open status. Engagement Metrics Measure click-through rates and response times. Real Time Dashboards Get live updates on chat and campaign performance. Agent Performance Metrics Assess agent response times and efficiency. Security & Compliance
Audit Trail Track and review system actions for compliance. Audit Logs Maintain records of system and user activities. Data Encryption Secure messages with end-to-end encryption. Role-Based Access Control (RBAC) Define user roles and access permissions. GDPR & CCPA Compliance Ensure data protection and regulatory adherence. API Rate Limiting Prevent spam by controlling API request frequency. Anti Spam Filtering Detect and filter spam or suspicious messages. Data Retention Policy Manage data storage and deletion policies. Opt-In/Opt-Out Management Ensure compliance with user consent rules. IP Whitelisting Restrict access to authorized IP addresses only. | Brand Name | Flowcart |
| Information | Our platform enables organizations to connect with their customers and grow their reach through WhatsApp all the while driving revenue growth. Businesses can engage with their customers in a more personalized and interactive way, creating a seamless customer experience. |
| Founded Year | 2020 |
| Director/Founders | Ananth Gudipati and Abhinav Solipuram |
| Company Size | 1-100 Employees |
UAE
India