What is Flowcart?
Flowcart is an AI-powered WhatsApp-first revenue and retention platform built for ecommerce and D2C brands that want to grow sales and keep customers coming back, without chasing them across channels.
This Marketing platform brings the entire buying journey into WhatsApp. Customers can search for products, chat with the store, build a cart, and complete payment right there in the conversation, with no redirects, no app switching, and no drop-off at an external checkout page.
Beyond conversion, Flowcart runs AI-powered retention flows automatically: winbacks for lapsed customers, post-purchase upsells, reorder reminders, and cart recovery sequences. These run in the background so brands generate revenue without manual effort.
Flowcart also lets brands engage customers through in-chat gamification like spin-the-wheel campaigns, product quizzes, and surveys, turning passive browsers into active buyers. A shared team inbox with smart routing and SendCard capabilities ensures the right agent picks up every conversation at the right moment.
Flowcart connects with Shopify, WooCommerce, ERPs, CRMs, and payment gateways. It is used by D2C, ecommerce, and retail brands that want a single platform for acquisition, conversion, and retention, all on WhatsApp.
Why Choose Flowcart Software?
- In-chat checkout: Customers browse, build cart, and pay inside WhatsApp. No redirects, no abandoned checkouts from clunky external pages.
- Click-to-WhatsApp ad flows: Turn paid ad clicks directly into WhatsApp conversations that close, instead of sending traffic to a landing page that leaks. Further redirect every Ad Click with WhatsApp broadcasts.
- AI retention flows: Automated winbacks, upsells, reorder reminders, and cart recovery sequences that run without your team lifting a finger.
- Product search and discovery in chat: Customers can search your catalog, ask questions, add products to their cart, and pay, all without leaving the conversation.
- In-chat gamification: Run spin-the-wheel campaigns, product quizzes, and surveys inside WhatsApp to drive engagement and guide customers toward the right products.
- Shared team inbox with Sendcart: Every conversation lands in a shared inbox where agents collaborate, pick up chats, and send carts to close sales faster.
- Zero-redirect buying experience: The complete journey from product discovery to payment confirmation happens inside a single WhatsApp thread.
- Broadcast campaigns: Reach segmented audiences at scale with targeted offers, on a channel where open rates far exceed email or SMS.
- AI-powered customer segmentation: Automatically segment customers by behavior, purchase history, and lifecycle stage for sharper, more relevant messaging.
- Cart recovery: Re-engage customers who dropped off with automated, personalized follow-ups sent directly in chat.
Benefits of Flowcart Software
- Stop losing revenue at checkout by keeping the entire purchase inside WhatsApp.
- Convert ad spend more efficiently by closing customers in the same conversation your ad starts.
- Retain customers without growing your team through AI flows that run automatically in the background.
- Reach customers on a channel they actually open and respond to, with engagement rates far above email and SMS.
- Drive repeat purchases through timely, personalized reorder reminders and upsell sequences.
- Boost engagement with in-chat gamification that feels like a brand experience, not a promotional blast.
- Speed up sales cycles with a shared inbox where your team can collaborate on conversations and send payment-ready cards instantly.
- Give customers a self-serve buying experience they can navigate entirely by chat, at any hour.
- Manage your entire customer operation, campaigns, support, checkout, and retention, from a single dashboard.
- Scale without being penalized. Flowcart does not charge per contact or per conversation, so growth does not compound your costs.
- Recover revenue from abandoned carts automatically with follow-up messages that go out without manual intervention.
- Get live fast. Most brands send their first campaign within 48 hours of signup, with a 14-day free trial to start.
Flowcart Pricing
Flowcart pricing starts at INR 1900/month. Plans are structured by feature access and business scale, from Starter through to Enterprise. Importantly, all plans include unlimited contacts and conversations, so you are never penalized for growth. A 14-day free trial with full feature access is available. For Growth and Pro plan customers, a dedicated account POC is included. Contact the Flowcart team directly for Enterprise pricing.
USA
UAE
