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Chati

Brand: Chati

  • 4.3

  • 4 Ratings

A whatsapp marketing software that helps businesses automate customer conversations and manage chats from channels like WhatsApp, Instagram, etc. in one dashboard.

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Starting Price
₹999 excl.GST
₹ 1,179 incl. GST

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Starting at ₹999

Chati Software Overview

What is Chati?

Chati is a whatsapp marketing software that helps businesses talk to customers from one place. It allows companies to manage chats from WhatsApp, Instagram, Messenger, SMS, and more in a single dashboard.

Chati uses AI chatbots to automatically reply to common customer questions. Businesses can send order updates, reminders, and promotional messages easily.

The platform helps capture leads and customer details during chats. Teams can work together using a shared inbox to reply faster.

Chati supports multiple languages, making it useful for global businesses. It also provides reports and analytics to track message performance. Chati can connect with CRM and business tools for better data management.

Why Choose Chati Software?

  • One Inbox for All Chats: Manage all customer messages from one dashboard.
  • AI Auto Replies: Chatbots reply to customers instantly.
  • Official WhatsApp Business API: Secure and verified messaging.
  • Multi-Channel Messaging: Supports WhatsApp, Instagram, Messenger, SMS, and more.
  • Automated Workflows: Create message flows without coding.
  • Bulk Message Sending: Send promotions to many customers at once.
  • Fast Customer Responses: Replies reach customers in real time.
  • Team Collaboration: Multiple agents can handle chats together.
  • Shared Inbox: All team members see customer conversations.
  • Customer Data Capture: Automatically collect contact details.
  • Marketing Campaign Tools: Run message-based marketing campaigns easily.
  • Order & Payment Alerts: Send automatic order and payment updates.
  • Appointment Reminders: Reduce missed appointments with reminders.

Benefits of Chati Software

  • 24/7 Chat Support: AI works even outside business hours.
  • CRM Integration: Connects with popular CRM and business tools.
  • Click-to-Chat Ads: Turn ads into instant conversations.
  • Multi-Language Support: Communicate with customers in many languages.
  • Custom Chatbot Training: Train bots using your business data.
  • Live Performance Reports: Track chat and campaign performance.
  • Customer Engagement Boost: Keeps customers active and responsive.
  • Faster Lead Conversion: Turns chats into sales opportunities.
  • Saves Time & Effort: Reduces manual customer support work.
  • Rich Media Messages: Send images, videos, and documents.
  • Secure & Compliant: Follows data protection standards.
  • Scalable for Any Business: Works for small and large teams.
  • Easy to Use Interface: Simple setup and navigation.
  • Mobile Friendly: Manage chats from anywhere on mobile.
  • Improves Customer Satisfaction: Faster replies improve experience.
  • Reliable Messaging Delivery: Ensures messages reach customers.
  • Supports Business Growth: Helps increase leads, sales, and retention.

Chati Pricing

Chati price starts at INR 999 at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Chati Company Details

Founded Year:  2018

CHATI is an advanced Verified WhatsApp Business API platform that helps businesses automate customer conversations, send bulk broadcasts, and build trust through WhatsApp with a green tick badge.

Director/Founders Greg Cruikshank
Company Size 1-100 Employees

Chati Pricing & Plans

Starter

Calculated Price

₹ 999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Assign 1-2 Agent

  • Import & Manage Contacts

  • Broadcasting & Retargeting

  • Campaign Scheluder

  • Basic Template Support

  • Report Access

  • Manage Tag & Attributes

  • Manage Tag & Attributes

Professional

Calculated Price

₹ 1999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Starter Plan

  • Assign 2-4 Agents

  • Agent Transfer & Manage Monitoring

  • Team inbox with Assignment

  • Tags and Custom Fields

  • Smart Audience Segmentation

  • Multi Agent Live Chat

  • Multi Agent Live Chat

Enterprise

Calculated Price

₹ 2999 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Professional Plan

  • Assign Multiple Agent

  • Advance Automation

  • Create Multiple Channels

  • Unlimited Tags & Attributes

  • Advanced Segmentation & Customization

  • Payment links

  • CRM Integrations

Chati Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates
    Pre-approved message templates for fast communication.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging
    Automate message delivery at a predefined time.
  • icon_check Message Templates
    Use WhatsApp-approved templates for structured messaging.
  • icon_check Broadcast Lists
    Create lists for mass messaging without group limitations.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts
    Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation
    Group contacts for targeted messaging.
  • icon_check Blacklist/Unsubscribe
    Manage opt-out requests and block specific users.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.

Chatbot & Automation

  • icon_check Drip Campaigns
    Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation
    Set rule-based triggers for messaging actions.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.
  • icon_check Auto Replies
    Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups
    Send reminders or additional messages based on user response.
  • icon_check Campaign Scheduling
    Plan and automate messaging campaigns in advance.
  • icon_check Recurring Messaging
    Schedule periodic messages for regular updates.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.

AI Features

  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification
    AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots
    Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications
    Get instant alerts for new messages and updates.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Shared Inbox
    Unified inbox for team-based message handling.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.

Integrations

  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check Third Party Integrations
    Connect with marketing, analytics, and CRM tools.
  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.

Analytics & Reporting

  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports
    Track message delivery and open status.
  • icon_check Engagement Metrics
    Measure click-through rates and response times.
  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.

Security & Compliance

  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC)
    Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance
    Ensure data protection and regulatory adherence.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

Chati Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android Windows(Phone) Windows(Phone)
Devices
Desktop Desktop Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Forums
Language
English
Integration
API Integration
Training Resources
Live Online

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Chati Review

4.3

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4.5
  • Ease of Use 4.5
  • Customer Support 4.1

80% Recommend this Product

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How much does Chati cost?

Chati pricing starts from INR 999 on techjockey.com.

Is there a mobile app available for Chati Software?

Yes, Chati offers a mobile app for iOS and Android to manage chats on the go.

Which operating systems are compatible with Chati Software?

Chati works on Ubuntu, Windows, iOS, Android and Windows(Phone).

Does Chati Software offer a free trial?

Yes, Chati provides a free trial to explore its features before subscribing.

How does Chati Software function?

Chati centralizes customer messaging and automates conversations using AI chatbots across multiple channels.

Who uses Chati Software?

Businesses in e?commerce, healthcare, travel, education, and finance use Chati for support and marketing.

Is a free demo available for Chati Software?

Yes, a live demo is available to showcase Chati’s features.

Is Chati Software available for free?

Chati offers a free trial, but full access requires a paid subscription.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.