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WhatzCRM

Brand: WhatzCRM

  • 4.4

  • 4 Ratings

A WhatsApp marketing software that automates customer conversations, broadcasts campaigns, manages contacts, and integrates with business tools.

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Starting Price
$49

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  • Description

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  • Features

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Starting at $49

WhatzCRM Software Overview

What is WhatzCRM?

WhatzCRM is a WhatsApp marketing software that helps companies manage all their WhatsApp communications in one place. This marketing tool combines bulk messaging, chatbots, contact management, and analytics to automate customer conversations from inquiry to purchase.

With WhatzCRM, businesses can send personalized WhatsApp campaigns, respond to customer questions automatically, and track every conversation without switching between multiple apps.

This WhatsApp marketing software is perfect for e-commerce stores, restaurants, retail businesses, service providers, and marketing teams who want to reach customers where they already spend time.

Unlike using WhatsApp Business app manually, WhatzCRM provides automated workflows, AI chatbots, team collaboration tools, and detailed performance reports that help you convert more leads into sales.

Why Choose WhatzCRM?

  • Complete WhatsApp automation: Handles everything from lead capture to order confirmations automatically through WhatsApp Business API.
  • AI-powered chatbots: Responds to customer queries 24/7, qualifies leads, and routes complex issues to human agents.
  • Multi-agent collaboration: Lets entire teams manage WhatsApp conversations through a shared inbox with internal notes and assignments.
  • Advanced campaign tools: Creates and schedules broadcast campaigns with rich media, templates, and audience segmentation features.
  • Seamless CRM integration: Connects with Zoho, Salesforce, and other CRMs syncing contacts and conversation history automatically.

Benefits of WhatzCRM

  • Higher engagement rates: Achieves 98% open rates on WhatsApp compared to 20% on email improving customer response.
  • Faster lead conversion: Reduces response time from hours to minutes with instant automated replies increasing sales closure.
  • Reduced support workload: Automates repetitive queries with chatbots freeing staff for complex issues and relationship building.
  • Better customer experience: Provides instant answers, order updates, and personalized communication improving satisfaction significantly.
  • Increased sales revenue: Recovers abandoned carts, sends timely offers, and guides customers to checkout through WhatsApp conversations.

WhatzCRM Pricing

WhatzCRM price starts at USD 49 at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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WhatzCRM Pricing & Plans

Starter
Starting at $49
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 1 WhatsApp Number

  • Up to 3 Team Members

  • 1,000 Companies

  • 1,000 Contacts

  • 1,000 Deals

  • 5,000 Chat Messages

  • 1,000 Bulk Messages

  • 1,000 Tasks & Proposals

  • 5 Bulk Message Campaigns

Growth
Starting at $99
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 3 WhatsApp Numbers

  • Up to 15 Team Members

  • 10,000 Companies

  • 10,000 Contacts

  • 10,000 Deals

  • 25,000 Chat Messages

  • 10,000 Bulk Messages

  • 5,000 Tasks & Proposals

  • 15 Bulk Message Campaigns

Pro
Starting at $199
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 5 WhatsApp Numbers

  • Up to 30 Team Members

  • 25,000 Companies

  • 25,000 Contacts

  • 25,000 Deals

  • 50,000 Chat Messages

  • 50,000 Bulk Messages

  • 10,000 Tasks & Proposals

  • 25 Bulk Message Campaigns

WhatzCRM Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send thousands of personalized messages simultaneously.
  • icon_check Customizable Templates
    Design message templates with variables for personalization.
  • icon_check Auto Replies
    Set automatic responses for common queries, 24/7.
  • icon_check Rich Media Support
    Send images, videos, documents, and catalogs via WhatsApp.
  • icon_check Scheduled Messaging
    Auto-send WhatsApp messages at preset times for maximum impact.
  • icon_check Message Templates
    Use pre-approved templates for promotional and transactional broadcasts.
  • icon_check Broadcast Lists
    Create segmented contact lists for targeted campaigns
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Sync Contacts
    Auto-sync contacts with existing CRM or database.
  • icon_check Import/Export Contacts
    Upload/download contact lists via CSV easily.
  • icon_check Contact Tagging & Segmentation
    Organize contacts with tags for targeted campaigns.
  • icon_check Blacklist/Unsubscribe
    Manage opt-outs to maintain compliance.
  • icon_check Deduplication
    Detect and merge duplicate contacts automatically.

Chatbot & Automation

  • icon_check Drip Campaigns
    Create multi-step sequences to nurture leads through sales funnel.
  • icon_check Workflow Automation
    Build automation flows with visual, no-code builder.
  • icon_check Canned Responses
    Save frequent replies for quick live chat responses
  • icon_check Auto Replies
    Set automatic responses for common queries, 24/7.
  • icon_check Automated Follow-Ups
    Send reminders based on customer actions or time triggers.
  • icon_check Campaign Scheduling
    Plan and execute marketing campaigns automatically.
  • icon_check Recurring Messaging
    Set repeating messages for subscriptions and renewals
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Hybrid Mode
    Combine chatbot and human agent responses.

AI Features

  • icon_check Predictive Analytics
    Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification
    AI scores leads based on conversation patterns
  • icon_check AI Chatbots
    Handle queries, collect data, and escalate when needed.
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.
  • icon_check Auto-Responders
    AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications
    Instant alerts for new messages and assignments.
  • icon_check Internal Notes
    Add private comments within conversations.
  • icon_check Shared Inbox
    Team accesses same conversations, preventing duplicates.
  • icon_check Unlimited Agents
    Allow multiple agents to manage conversations.
  • icon_check Live Agent Support
    Enable human assistance for complex queries.
  • icon_check Chat Transfer
    Seamlessly transfer chats between agents.

Integrations

  • icon_check CRM Integration
    Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration
    Connect with various business applications via API.
  • icon_check Third Party Integrations
    Connect with popular business tools and CRMs seamlessly.
  • icon_check WhatsApp Business API
    Official API for unlimited messaging and features.
  • icon_check Webhooks Integration
    Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check OpenAI Integration
    AI-powered content suggestions and chat automation.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check ERP Integration
    Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.
  • icon_check Campaign Performance
    Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports
    Track delivery and read receipts for every message.
  • icon_check Engagement Metrics
    Monitor reply rates, clicks, and conversation metrics.
  • icon_check Real Time Dashboards
    Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics
    Assess agent response times and efficiency.

Security & Compliance

  • icon_check Audit Trail
    Track and review system actions for compliance.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Encryption
    Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC)
    Assign permissions based on team member roles.
  • icon_check GDPR & CCPA Compliance
    Built-in features to meet data privacy regulations.
  • icon_check Opt-In/Opt-Out Management
    Ensure compliance with user consent rules.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering
    Detect and filter spam or suspicious messages.
  • icon_check Data Retention
    Manage data storage and deletion policies.
  • icon_check IP Whitelisting
    Restrict access to authorized IP addresses only.

WhatzCRM Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs Freelancers
Customer Support
Phone Email Forums
Language
English
Integration
API Integration
Training Resources
Live Online Documentation

WhatzCRM Review

4.4

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.6
  • Value for Money 4.1
  • Ease of Use 4.6
  • Customer Support 4.5

80% Recommend this Product

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How much does WhatzCRM cost?

WhatzCRM price starts at USD 49 at Techjockey.com. Contact experts for current offers and packages.

How does WhatzCRM work?

Connects via WhatsApp Business API, automates conversations with chatbots, sends broadcast campaigns, manages contacts, and syncs with CRMs.

Who uses WhatzCRM?

E-commerce businesses, restaurants, retail stores, service providers, marketing teams, and sales departments managing customer communication.

Does WhatzCRM integrate with e-commerce platforms?

Yes, it integrates with Shopify, WooCommerce, Magento, and other platforms for automated order updates and cart recovery.

Can multiple team members use WhatzCRM?

Yes, shared inbox lets multiple agents manage conversations with role-based access and internal collaboration features.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.