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Muzztech

Brand: Muzztech Wireless Pvt. Ltd.

  • 4.3

  • 3 Ratings

A whatsapp marketing software that delivers bulk SMS, WhatsApp, IVR, toll-free, and other communication solutions through APIs and an easy-to-use dashboard.

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Starting Price
₹1,500 excl.GST
₹ 1,770 incl. GST

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Starting at ₹1,500
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Muzztech Software Overview

What is Muzztech?

Muzztech is a WhatsApp marketing software that helps businesses connect with customers through SMS, WhatsApp, and voice services. It allows companies to quickly send messages like OTPs, alerts, and promotions to thousands of people at once.

The platform offers features such as missed call solutions, automated call-backs, and interactive voice responses (IVR), making customer communication easier and more efficient.

With Muzztech, you can also build your business contact list and manage campaigns from a user-friendly, web-based application.

No coding knowledge is needed to use its website builder, making it useful for all types of businesses looking to improve customer experience and communication.

Why Choose Muzztech Software?

  • Communication Solutions: Offers Bulk SMS, WhatsApp A2P, IVR, missed call, and toll-free services under one platform.
  • API Integration: Seamless integration with websites, CRMs, and apps for automated messaging.
  • Real-Time Reporting: Access live delivery reports and campaign analytics for better decision-making.
  • High Delivery Rate: Ensures maximum SMS and WhatsApp message delivery with minimal delays.

Benefits of Muzztech Software

  • Multi-Channel Engagement: Reach customers through SMS, WhatsApp, calls, and other channels.
  • Cost-Effective Pricing: Competitive rates without compromising on service quality.
  • Multiple Sender IDs: Flexibility to send campaigns using different sender names or IDs.
  • Instant OTP Delivery: Fast and reliable delivery for authentication and verification needs.
  • Toll-Free & Missed Call Solutions: Easy customer engagement without call charges for users.
  • Custom Alerts & Notifications: Automate alerts for business events or customer updates.
  • High Uptime Guarantee: Reliable service availability to ensure uninterrupted communication.

Muzztech Pricing

Muzztech price starts at INR 1,500 per month at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, please contact our product team to learn more about pricing and available offers.

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Muzztech Wireless Pvt. Ltd. Company Details

Founded Year:  2009

Muzztech Wireless Pvt Ltd is a leading provider of omnichannel Communication Platform as a Service (CPaaS) solutions, dedicated to transforming the way businesses connect and communicate with their customers.

Director/Founders Muzztech
Company Size 1-100 Employees

Muzztech Pricing & Plans

Starter

Calculated Price

₹ 1500 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Blue Tick Verification & Assistance

  • Team Members: 2

  • Contact Attributes: 5

  • Tags: 20

  • Multi-Level Bot Limit: 0 Steps

  • Rate Limit: 100 API calls/min

Enterprise

Calculated Price

₹ 3500 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Blue Tick Verification & Assistance

  • Team Members: 20

  • Contact Attributes: 30

  • Tags: 250

  • Multi-Level Bot Limit: 400 Steps

  • Rate Limit: 500 API calls/min

Growth

Calculated Price

₹ 2500 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Blue Tick Verification & Assistance

  • Team Members: 10

  • Contact Attributes: 15

  • Tags: 120

  • Multi-Level Bot Limit: 150 Steps

  • Rate Limit: 300 API calls/min

Muzztech Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging
    Send messages to thousands instantly
  • icon_check Customizable Templates
    Create branded, reusable message formats.
  • icon_check Auto Replies
    Predefined instant responses.
  • icon_check Scheduled Messaging
    Set future date/time for sending
  • icon_check Message Templates
    Pre-approved, quick-to-use formats
  • icon_check Broadcast Lists
    Group contacts for targeted blasts.
  • icon_check Rich Media Support
    Send images, videos, documents, and audio.
  • icon_check Preview Mode
    Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Import/Export Contacts
    Easy data transfer via files
  • icon_check Contact Tagging & Segmentation
    Categorize for targeted campaigns.
  • icon_check Deduplication
    Remove repeated entries automatically.
  • icon_check Blacklist/Unsubscribe
    Manage opt-outs to avoid spam.
  • icon_check Sync Contacts
    Auto-sync contacts with CRM and business databases.

Chatbot & Automation

  • icon_check Drip Campaigns
    Automated series of messages.
  • icon_check Workflow Automation
    Trigger actions based on events
  • icon_check Auto Replies
    Predefined instant responses.
  • icon_check Automated Follow-Ups
    Send reminders without manual effort.
  • icon_check Campaign Scheduling
    Plan campaigns in advance
  • icon_check Hybrid Mode
    Switch between bot and human support
  • icon_check Recurring Messaging
    Repeat messages periodically.
  • icon_check Automatic Retry
    Resend messages if delivery fails initially.
  • icon_check Canned Responses
    Use saved replies for quick and consistent responses.

AI Features

  • icon_check Predictive Analytics
    Forecast campaign success
  • icon_check Lead Qualification
    AI-based lead scoring.
  • icon_check AI Chatbots
    Smart, conversational bots.
  • icon_check Auto-Responders
    Instant AI-driven replies
  • icon_check AI Sentiment Analysis
    Detect and analyze customer emotions in messages.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications
    Get instant updates.
  • icon_check Shared Inbox
    All agents access one message pool
  • icon_check Unlimited Agents
    No cap on team size.
  • icon_check Live Agent Support
    Real-time human assistance.
  • icon_check Chat Transfer
    Move chats between agents.
  • icon_check Internal Notes
    Add private comments within conversations.

Integrations

  • icon_check CRM Integration
    Connect with existing tools
  • icon_check API Integration
    Connect with existing tools
  • icon_check ERP Integration
    Connect with existing tools
  • icon_check Third Party Integrations
    Extend platform capabilities
  • icon_check OpenAI Integration
    AI-powered communication
  • icon_check Webhooks Integration
    Extend platform capabilities.
  • icon_check Chatbot Integration
    Enhance automation with AI-driven chatbot support.
  • icon_check WhatsApp Business API
    Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms
    Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Payment Gateway Integration
    Enable payments within WhatsApp conversations.
  • icon_check TallyPrime Integration
    Link WhatsApp messages with accounting software.
  • icon_check E-Signatures
    Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Campaign Performance
    Measure success metrics
  • icon_check Delivery & Read Reports
    Track engagement.
  • icon_check Engagement Metrics
    Understand audience response
  • icon_check Real Time Dashboards
    Live data view.
  • icon_check Agent Performance Metrics
    Monitor staff efficiency.
  • icon_check Conversion Tracking
    Monitor leads and customer actions post-message.

Security & Compliance

  • icon_check Audit Trail
    Track all actions.
  • icon_check Audit Logs
    Maintain records of system and user activities.
  • icon_check Data Encryption
    Secure message and user data.
  • icon_check IP Whitelisting
    Restrict access to trusted networks
  • icon_check Role-Based Access Control (RBAC)
    Role-based access control
  • icon_check GDPR & CCPA Compliance
    Privacy law adherence
  • icon_check Anti Spam Filtering
    Prevent unsolicited messages.
  • icon_check Data Retention
    Control how long data is stored.
  • icon_check Opt-In/Opt-Out Management
    Respect customer preferences.
  • icon_check API Rate Limiting
    Prevent spam by controlling API request frequency.

Muzztech Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs
Customer Support
Email
Language
English
Integration
API Integration

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Muzztech Review

4.3

Out of 5

img

Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.3
  • Ease of Use 4.3
  • Customer Support 4.6

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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    Whats great - Nothing read more

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How much does Muzztech cost?

Muzztech pricing starts from INR 1,500 per month on Techjockey.com.

Is there a mobile app available for Muzztech Software?

No, Muzztech does not offer a mobile app.

Which operating systems are compatible with Muzztech Software?

Muzztech works on Windows operating systems.

Does Muzztech Software offer a free trial?

No, Muzztech free trial is not available.

How does Muzztech Software function?

Muzztech enables businesses to send bulk messages, automate campaigns, and manage customer communication through a unified dashboard and APIs.

Who uses Muzztech Software?

Businesses, enterprises, and service providers across industries use Muzztech.

Is a free demo available for Muzztech Software?

Yes, a free demo can be requested from Muzztech.

Is Muzztech Software available for free?

No, Muzztech is a paid service.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.