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Brand : Charles GmbH
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Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Charles is a WhatsApp marketing software that helps businesses automate and manage WhatsApp marketing campaigns for better customer engagement....Read more
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Bulk Messaging & Broadcasting
Bulk Messaging Send messages to multiple contacts at once. Customizable Templates Use pre-designed templates for quick messaging. Auto Replies Instantly respond to frequently asked queries. Rich Media Support Send images, videos, and documents. Scheduled Messaging Schedule messages for future delivery. Message Templates Pre-save message formats for easy reuse. Broadcast Lists Create lists for bulk messaging without group limitations. Preview Mode Review messages before sending to ensure accuracy. Contact Management & Segmentation
Contact Tagging & Segmentation Organize contacts with tags for better targeting. Blacklist/Unsubscribe Allow users to opt out of messages. Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs. Sync Contacts Auto-sync contacts with CRM and business databases. Deduplication Detect and merge duplicate contacts automatically. Chatbot & Automation
Drip Campaigns Automate a series of scheduled messages. Workflow Automation Set up workflows for customer interactions. Canned Responses Save and reuse common replies. Auto Replies Instantly respond to frequently asked queries. Automated Follow-Ups Send reminders and follow-up messages automatically. Campaign Scheduling Plan campaigns in advance. Automatic Retry Resend messages if delivery fails initially. Hybrid Mode Combine chatbot and human agent responses. Recurring Messaging Schedule periodic messages for regular updates. AI Features
AI Chatbots Automate conversations with smart chatbots. Auto-Responders AI-based automatic replies for common queries. AI Sentiment Analysis Detect and analyze customer emotions in messages. Predictive Analytics Use AI to forecast user behavior and engagement. Lead Qualification AI-based lead scoring to identify high-potential prospects. Multi-Agent & Team Collaboration
Alerts & Notifications Get real-time updates and alerts. Shared Inbox Collaborate with team members on customer chats. Live Agent Support Switch from bot to human chat seamlessly. Unlimited Agents Allow multiple agents to manage conversations. Internal Notes Add private comments within conversations. Chat Transfer Seamlessly transfer chats between agents. Integrations
CRM Integration Connect with CRM software for customer management. API Integration Integrate WhatsApp with various platforms. Third Party Integrations Connect with multiple business tools. WhatsApp Business API Use WhatsApp’s official API for business. E-Commerce Platforms Integrate with e-commerce websites. Webhooks Integration Automate processes with webhooks. Chatbot Integration Connect AI chatbots for automated support. OpenAI Integration AI-powered content suggestions and chat automation. ERP Integration Synchronize with enterprise resource planning systems. Payment Gateway Integration Enable payments within WhatsApp conversations. TallyPrime Integration Link WhatsApp messages with accounting software. E-Signatures Collect legally binding electronic signatures. Analytics & Reporting
Conversion Tracking Monitor conversion rates from campaigns. Campaign Performance Track the success of marketing campaigns. Delivery & Read Reports See who received and read messages. Engagement Metrics Measure user interaction and responses. Real Time Dashboards View analytics in real-time. Agent Performance Metrics Assess agent response times and efficiency. Security & Compliance
Data Encryption Protect messages with end-to-end encryption. GDPR & CCPA Compliance Meets global data protection laws. Opt-In/Opt-Out Management Manage user consent for messages. API Rate Limiting Prevent spam by controlling API request frequency. Anti Spam Filtering Detect and filter spam or suspicious messages. Role-Based Access Control (RBAC) Define user roles and access permissions. Audit Logs Maintain records of system and user activities. Data Retention Policy Manage data storage and deletion policies. Audit Trail Track and review system actions for compliance. IP Whitelisting Restrict access to authorized IP addresses only. Others
Customer Activity Tracking Monitor user interactions. Lead Generation Capture leads from WhatsApp chats. Product Catalog Integration Showcase and sell products directly. Omnichannel Support Manage multiple platforms from one dashboard. | Brand Name | Charles GmbH |
| Information | An easy-to-use user interface for teams to chat with customers on WhatsApp, and marketers to automate campaigns. |
| Founded Year | 2019 |
| Director/Founders | Andreas Tussing, Artjem Weissbeck |
| Company Size | 1-100 Employees |
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