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Multilingual
Support for multiple languages lets you provide localized service and manage tickets across global customer bases.
Dashboards
Customizable dashboards give you real-time insights into ticket status, agent productivity, and overall help desk metrics.
Import/Export Management
Easily import and export tickets, users, and settings in bulk to streamline migrations or back up your help desk data.
Audit Logs
Keep track of all actions in the system with detailed audit logs, helping ensure accountability and traceability.
Custom Domain
Host your help desk under your own domain for branding consistency and a more professional customer support portal.
Time Tracking
Log and monitor time spent on each ticket to improve productivity, billing accuracy, and service-level tracking.
Asset Management
Manage hardware and software assets linked to tickets for a unified view of equipment history and support activity.
Screen Capture
Capture and attach screenshots directly to tickets, helping agents visualize problems and resolve them faster.
| Brand Name | Jitbit |
| Information | Jitbit is a SaaS company that aims to build a helpdesk software. |
| Founded Year | 2005 |
| Director/Founders | Alexander Yumashev, Max Al Farakh |
| Company Size | 1-100 Employees |
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