linkedin
Jitbit logo
play Jitbit Helpdesk Ticketing System Walkthrough
jitbit healpdesk
jitbit healpdesk bar graph

4+

Jitbit

Brand: Jitbit

  • 4.1

  • 4 Ratings

Jitbit Helpdesk is designed to streamline customer support through ticketing and automation tools. It is also suitable for hospitality management, helping teams efficiently track and resolve guest service requests.

See More

Have you used Jitbit before?

Share your insights for better experience

Add a Review
Starting Price
$29

View plans

100% Genuine
Products
Best Price
Guaranteed
Safe & Secure
Payment

  • Description

  • Pricing

  • Features

  • Specification

  • Review

  • Compare

  • Alternatives

  • FAQ

Starting at $29

Jitbit Software Overview

What is Jitbit Helpdesk?

Jitbit Helpdesk is a simple yet powerful help desk software for businesses. It helps teams manage support tickets from emails, chats, or web forms in one place. The system organizes requests, assigns tasks, and tracks responses efficiently. It offers automated rules, knowledge base tools, and reporting to improve support.

With mobile apps and integrations (like Slack, Salesforce), teams can work from anywhere. Jitbit is affordable, easy to set up, and works for small to mid-sized companies. It reduces response times and boosts customer satisfaction. A great choice for streamlining help desk operations without complexity.

Why Choose Jitbit Helpdesk Software?

  • User-Friendly Interface: Easy to set up and use, even for non-technical staff.
  • Fast & Efficient Ticketing System: Streamlines customer support through automation and quick response features.
  • Email Integration: Converts emails into tickets automatically, ensuring no request is missed.
  • Cloud & On-Premise Options: Offers flexible deployment based on your organizations needs.
  • Ideal for Hospitality: Manages guest requests, maintenance issues, and internal tasks with ease.
  • Insightful Reporting: Provides detailed reports and analytics to track performance and improve service.
  • Secure & Scalable: Built with strong security features and can scale with your growing business.

Benefits of Jitbit Helpdesk Software

  • Multi-channel Support: Handles tickets from various sources like email, web, and API, all in one place.
  • Knowledge Base Integration: Lets users find answers themselves, reducing ticket volume.
  • Collaboration Tools: Enables internal notes, ticket assignments, and team communication for better coordination.
  • Mobile App Support: Offers Android and iOS apps for on-the-go ticket management.
  • Third-party Integrations: Easily connects with tools like Slack, Jira, and Active Directory for extended functionality.
  • Multilingual Support: Supports multiple languages, making it ideal for global teams and international hospitality businesses.

Jitbit Helpdesk Pricing

Jitbit Helpdesk price in India starts at $2199 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Read more

Jitbit Company Details

Brand: Jitbit

Founded Year:  2005

Jitbit is a SaaS company that aims to build a helpdesk software.

Director/Founders Alexander Yumashev, Max Al Farakh
Company Size 1-100 Employees

Jitbit Pricing & Plans

Freelancer
Starting at $29

    • Agent

      Agent
      Agent

    • Monthly

      Monthly
      Monthly

Key Features

  • 1 agents

  • Unlimited storage

  • All the core features

  • iOS/Android apps

  • Custom domain

Startup
Starting at $69

    • Agent

      Agent
      Agent

    • Monthly

      Monthly
      Monthly

Key Features

  • 4 agents

  • Unlimited storage

  • All the core features

  • iOS/Android apps

  • Custom domain

Company
Starting at $129

    • Agent

      Agent
      Agent

    • Monthly

      Monthly
      Monthly

Key Features

  • 7 agents

  • Unlimited storage

  • All the core features

  • iOS/Android apps

  • Custom domain

Enterprise
Starting at $249

    • Agent

      Agent
      Agent

    • Monthly

      Monthly
      Monthly

Key Features

  • 9 agents, $29 extra

  • Unlimited storage

  • All the core features

  • iOS/Android apps

  • Custom domain

Jitbit Features

  • icon_check Multilingual
    Supports multiple languages to cater to global teams and customers.
  • icon_check Dashboards
    Provides a clear visual overview of tickets, performance, and team activity.
  • icon_check Import/Export Management
    Easily transfer ticket data in and out of the system for backup or reporting.
  • icon_check Audit Logs
    Tracks every action for accountability and security auditing.
  • icon_check Custom Domain
    Allows branding with your own domain name for a professional look.
  • icon_check Time Tracking
    Logs time spent on each ticket to improve productivity and billing accuracy.
  • icon_check Asset Management
    Keeps track of hardware and software assets linked to tickets.
  • icon_check Screen Capture
    Attach screenshots directly to tickets for better issue explanation and resolution.
Jitbit Demo Video play icon

Get Jitbit Demo

Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

Understand
Key Features
Personal
Demo Insights
Interactive
Demo Support

Jitbit Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs Freelancers
Customer Support
Live Chat Communities
Language
English
Training Resources
Documentation Videos
Compliance Regulation
GDPR

Jitbit Gallery

Jitbit Helpdesk Ticketing System Walkthrough play icon
jitbit healpdesk
jitbit healpdesk bar graph
jitbit integration
JitBit
JitBit
Click to see full view

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

Jitbit Review

4.1

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.6
  • Value for Money 3.8
  • Ease of Use 3.8
  • Customer Support 4.2

85% Recommend this Product

Add Review

Techjockey Trusted Reviews from Verified Users

No reviews are currently available for Jitbit. Discover similar Help Desk Software reviews

  • Support CRM

    4.9

    chetan N shah Founder

    Whats great - Features, Ease of use, Simplicity and Comprehensive customer service management tools read more

  • Uvdesk

    4.4

    Ankur Lath

    Whats great - Stable performance, consistent updates, marketplace extensions, and responsive support team. read more

  • iHelpdesk

    4.2

    Puneet Kumar Administrator

    Whats great - Reliable ticketing system, easy to use. read more

Compare Jitbit With other Help Desk Software

Products
Ratings
Pricing
Device Supported
Deployment
Supported Platforms
  • img

    Jitbit

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Freshdesk

  • 4.7

  • ₹ 1799

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Nuevadesk

  • 4.2

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Support CRM

  • 4.8

  • ₹ 3750

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Spinso ServiceDesk

  • 4.2

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Zoho Desk

  • 4.0

  • ₹ 540

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Zendesk

  • 4.5

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    TxHelpDesk

  • 5

  • ₹ 1250

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Stingo Helpdesk

  • 5

  • ₹ 599

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Vision Helpdesk

  • 4.3

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS
  • img

    Desku

  • 4.1

  • Price On Request

  • Desktop

    Mobile

  • Web based

    On Premises

  • Windows

    Mac OS

(2) Product(s) selected

Jitbit Alternatives

See All Jitbit Alternatives

Zendesk

4.5

Starting Price:

$25 /Agent/Month

Desku

4.1

Starting Price:

$19 /Month

NobleDesk

4.3

Available

Price on Request

Front

4.4

Starting Price:

$29 /Month

ITCOMS

4.4

Available

Price on Request

LiveZilla

4.5

Starting Price:

₹15,600 /Lifetime

Kustomer

4.2

Starting Price:

$89 /Month

Deskero

4.0

Starting Price:

$12 /Month

Articles for Jitbit

See All Related Articles
10 Best Ticketing Tools for Helpdesk in 2026

10 Best Ticketing Tools for Helpdesk in 2026
Freshdesk Vs Zendesk: Which Help Desk Software to Choose in 2026

Freshdesk Vs Zendesk: Which Help Desk Software to Choose in 2026
Case Study: Bhartiya International – IT Helpdesk Management Solution

Case Study: Bhartiya International – IT Helpdesk Management Solution
How to Choose Best Help Desk Software: 11 Best Ticket Systems of 2026

How to Choose Best Help Desk Software: 11 Best Ticket Systems of 2026
7 Key Benefits of Using Ticketing Software

7 Key Benefits of Using Ticketing Software

How much does Jitbit Helpdesk Software cost?

The price of Jitbit Helpdesk in India starts at $29 on techjockey.com.

Is there a mobile app available for Jitbit Helpdesk Software?

Yes, Jitbit offers mobile apps for both Android and iOS devices.

Which operating systems are compatible with Jitbit Helpdesk Software?

Jitbit is compatible with Ubuntu, Windows, macOS, Linux (web-based), Android, and iOS platforms.

Does Jitbit Helpdesk Software offer a free trial?

Yes, Jitbit free trial is available for users to explore its features.

How does Jitbit Helpdesk Software function?

Jitbit Helpdesk software works through a ticketing system that manages, automates, and tracks customer support requests.

Who can benefit from using Jitbit Helpdesk Software?

Businesses of all sizes, especially in IT, hospitality, and customer service, benefit from using Jitbit.

Is a free demo available for Jitbit Helpdesk Software?

Yes, Jitbit free demo can be requested through their official website.

Is Jitbit Helpdesk Software available for free?

No, Jitbit is a paid software, but it offers a free trial to test the service.

Is Jitbit Helpdesk cloud-based or on-premise?

Jitbit Helpdesk is available as both a cloud-based and on-premise solution.

Can Jitbit Helpdesk integrate with other tools?

Yes, Jitbit integrates with tools like Slack, Jira, Active Directory, and more.

Does Jitbit Helpdesk support automation?

Yes, Jitbit allows you to automate ticket assignment, notifications, and workflows.

20,000+ Software Listed

Best Price Guranteed

Free Expert Consultation

2M+ Happy Customers

Terms and Condtions

close

Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.