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JitBit

Jitbit

Brand : Jitbit

Starting at $ 29

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Jitbit Helpdesk is designed to streamline customer support through ticketing and automation tools. It is also suitable for hospitality management, helping teams efficiently track and resolve guest service requests. ...Read more

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Jitbit Software Pricing, Features & Reviews

What is Jitbit Helpdesk?

Jitbit Helpdesk is a simple yet powerful help desk software for businesses. It helps teams manage support tickets from emails, chats, or web forms in one place. The system organizes requests, assigns tasks, and tracks responses efficiently. It offers automated rules, knowledge base tools, and reporting to improve support.

With mobile apps and integrations (like Slack, Salesforce), teams can work from anywhere. Jitbit is affordable, easy to set up, and works for small to mid-sized companies. It reduces response times and boosts customer satisfaction. A great choice for streamlining help desk operations without complexity.

Why Choose Jitbit Helpdesk Software?

  • User-Friendly Interface: Easy to set up and use, even for non-technical staff.
  • Fast & Efficient Ticketing System: Streamlines customer support through automation and quick response features.
  • Email Integration: Converts emails into tickets automatically, ensuring no request is missed.
  • Cloud & On-Premise Options: Offers flexible deployment based on your organizations needs.
  • Ideal for Hospitality: Manages guest requests, maintenance issues, and internal tasks with ease.
  • Insightful Reporting: Provides detailed reports and analytics to track performance and improve service.
  • Secure & Scalable: Built with strong security features and can scale with your growing business.

Benefits of Jitbit Helpdesk Software

  • Multi-channel Support: Handles tickets from various sources like email, web, and API, all in one place.
  • Knowledge Base Integration: Lets users find answers themselves, reducing ticket volume.
  • Collaboration Tools: Enables internal notes, ticket assignments, and team communication for better coordination.
  • Mobile App Support: Offers Android and iOS apps for on-the-go ticket management.
  • Third-party Integrations: Easily connects with tools like Slack, Jira, and Active Directory for extended functionality.
  • Multilingual Support: Supports multiple languages, making it ideal for global teams and international hospitality businesses.

Jitbit Helpdesk Pricing

Jitbit Helpdesk price in India starts at $2199 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Jitbit Pricing & Plans

Freelancer
  • 1 agents
  • Unlimited storage
  • All the core features
  • iOS/Android apps
  • Custom domain
    • Agent
    • Monthly
Starting at $ 29
Startup
  • 4 agents
  • Unlimited storage
  • All the core features
  • iOS/Android apps
  • Custom domain
    • Agent
    • Monthly
Starting at $ 69
Company
  • 7 agents
  • Unlimited storage
  • All the core features
  • iOS/Android apps
  • Custom domain
    • Agent
    • Monthly
Starting at $ 129
Enterprise
  • 9 agents, $29 extra
  • Unlimited storage
  • All the core features
  • iOS/Android apps
  • Custom domain
    • Agent
    • Monthly
Starting at $ 249

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Jitbit Features

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Multilingual

Supports multiple languages to cater to global teams and customers.

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Dashboards

Provides a clear visual overview of tickets, performance, and team activity.

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Import/Export Management

Easily transfer ticket data in and out of the system for backup or reporting.

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Audit Logs

Tracks every action for accountability and security auditing.

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Custom Domain

Allows branding with your own domain name for a professional look.

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Time Tracking

Logs time spent on each ticket to improve productivity and billing accuracy.

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Asset Management

Keeps track of hardware and software assets linked to tickets.

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Screen Capture

Attach screenshots directly to tickets for better issue explanation and resolution.

Jitbit Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, Freelancers
  • Live Chat, Communities
  • Documentation, Videos
  • English

Jitbit Reviews and Ratings

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Jitbit Company Details

Brand Name Jitbit
Information Jitbit is a SaaS company that aims to build a helpdesk software.
Founded Year 2005
Director/Founders Alexander Yumashev, Max Al Farakh
Company Size 1-100 Employees

Jitbit FAQ

A The price of Jitbit Helpdesk in India starts at $2,199 on techjockey.com.
A Yes, Jitbit offers mobile apps for both Android and iOS devices.
A Jitbit is compatible with Ubuntu, Windows, macOS, Linux (web-based), Android, and iOS platforms.
A Yes, Jitbit free trial is available for users to explore its features.
A Jitbit Helpdesk software works through a ticketing system that manages, automates, and tracks customer support requests.
A Businesses of all sizes, especially in IT, hospitality, and customer service, benefit from using Jitbit.
A Yes, Jitbit free demo can be requested through their official website.
A No, Jitbit is a paid software, but it offers a free trial to test the service.
A Jitbit Helpdesk is available as both a cloud-based and on-premise solution.
A Yes, Jitbit integrates with tools like Slack, Jira, Active Directory, and more.
A Yes, Jitbit allows you to automate ticket assignment, notifications, and workflows.

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