Uservoice

What is Uservoice?

UserVoice is a customer feedback management software for collecting and managing customer feedback. It helps businesses gather user insights, prioritize product updates, and improve overall customer satisfaction.

Through feedback forums, surveys, and support channels, companies can better understand user needs. It acts as a bridge between customers and product teams to make informed, data-driven decisions.

Why Choose Uservoice Software?

• Centralized Feedback Collection: Gather customer feedback from all channels in one platform.
• Customer-Centric Approach: Understand and prioritize customer needs effectively.
• Feedback Forums: Allow users to submit ideas and vote publicly.
• Prioritization of Features: Identify the most requested product features easily.
• Data-Driven Decisions: Convert user insights into actionable business decisions.
• Surveys and Polls: Conduct surveys to collect structured customer feedback.
• Support Ticket Integration: Link feedback with customer support systems.
• Enhanced Customer Engagement: Show users their feedback is valued and considered.
• Product Roadmap Planning: Shape and communicate your product roadmap clearly.
• Analytics and Reporting: Gain insights into feedback trends with analytics tools.
• Customizable Feedback Channels: Tailor feedback channels to your business needs.
• Idea Management: Track and manage ideas from submission to implementation.

Benefits of Uservoice Software

• Voting System: Let users vote to help prioritize high-impact requests.
• Improved Customer Retention: Enhance satisfaction and loyalty by acting on feedback.
• Integration Capabilities: Seamlessly integrate with CRM, support, and product tools.
• Real-Time Updates: Keep users informed on the status of their feedback.
• Collaboration Across Teams: Enable teams to collaborate on feedback and decisions.
• Scalable for Any Business Size: Suitable for startups to large enterprises.
• Enhanced Transparency: Show which ideas are being considered and implemented.
• Boosts Product Innovation: Leverage user insights to drive innovation and improvements.

Uservoice Pricing

Uservoice price starts at USD 899 per month, billed annually at Techjockey USA.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.