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Uservoice

Brand: USERVOICE

  • 4.2

  • 3 Ratings

UserVoice for gathering and managing customer feedback to enhance products and services.

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$899

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Starting at $899

Uservoice Software Overview

What is Uservoice?

UserVoice is a customer feedback management software for collecting and managing customer feedback. It helps businesses gather user insights, prioritize product updates, and improve overall customer satisfaction.

Through feedback forums, surveys, and support channels, companies can better understand user needs. It acts as a bridge between customers and product teams to make informed, data-driven decisions.

Why Choose Uservoice Software?

  • Centralized Feedback Collection: Gather customer feedback from all channels in one platform.
  • Customer-Centric Approach: Understand and prioritize customer needs effectively.
  • Feedback Forums: Allow users to submit ideas and vote publicly.
  • Prioritization of Features: Identify the most requested product features easily.
  • Data-Driven Decisions: Convert user insights into actionable business decisions.
  • Surveys and Polls: Conduct surveys to collect structured customer feedback.
  • Support Ticket Integration: Link feedback with customer support systems.
  • Enhanced Customer Engagement: Show users their feedback is valued and considered.
  • Product Roadmap Planning: Shape and communicate your product roadmap clearly.
  • Analytics and Reporting: Gain insights into feedback trends with analytics tools.
  • Customizable Feedback Channels: Tailor feedback channels to your business needs.
  • Idea Management: Track and manage ideas from submission to implementation.

Benefits of Uservoice Software

  • Voting System: Let users vote to help prioritize high-impact requests.
  • Improved Customer Retention: Enhance satisfaction and loyalty by acting on feedback.
  • Integration Capabilities: Seamlessly integrate with CRM, support, and product tools.
  • Real-Time Updates: Keep users informed on the status of their feedback.
  • Collaboration Across Teams: Enable teams to collaborate on feedback and decisions.
  • Scalable for Any Business Size: Suitable for startups to large enterprises.
  • Enhanced Transparency: Show which ideas are being considered and implemented.
  • Boosts Product Innovation: Leverage user insights to drive innovation and improvements.

Uservoice Pricing

Uservoice price starts at USD 899 per month, billed annually at Techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Uservoice Pricing & Plans

Growth(Billed Annually)
Key Features
  • Up to 1000 end users feedback
  • Idea grid
  • Auto-merge matches
  • Feedback activity dashboard
  • In-App widget
  • SSO capability
Starting at $899

    • Quantity

      Quantity
      Quantity

    • Monthly

      Monthly
      Monthly

Key Features

  • Up to 1000 end users feedback

  • Idea grid

  • Auto-merge matches

  • Feedback activity dashboard

  • In-App widget

  • SSO capability

Uservoice Features

  • icon_check Branded Feedback Portals
    Provide customers with personalized forums to submit ideas, vote, and participate in feedback discussions.
  • icon_check Status Automation
    Automatically assign predefined public and internal statuses to new ideas for workflow consistency.
  • icon_check CRM & Tool Integrations
    Connect with tools like Salesforce to bring revenue context into feedback prioritization.
  • icon_check Engineering Sync
    Integrate with engineering systems like Jira or Azure DevOps to align development status with feedback.
  • icon_check Centralized Feedback Hub
    Capture and view all customer feedback in one platform to eliminate scattered spreadsheets and emails.
  • icon_check In-App Feedback Widget
    Offer an embedded feedback widget inside mobile or web apps to collect real-time user input.
  • icon_check Contributor Sidebar
    Sales and support teams can log customer feedback directly into UserVoice from web apps
  • icon_check Idea Prioritization Tools
    Prioritize features based on customer votes, activity, revenue impact, and custom metrics.
  • icon_check Theme Detection AI
    AI scans collected ideas to surface prevailing themes and trends in customer requests.
  • icon_check Enhanced Idea Insights
    Unified view of votes, comments, chats, and captured feedback for deeper idea understanding.
  • icon_check Duplicate Detection
    Identify and consolidate similar ideas with improved accuracy to reduce noise.

Uservoice Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows Android Android MacOS MacOS
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business SMEs
Customer Support
Email Forums
Language
English
Integration
API Integration

Uservoice Gallery

USERVOICE IDEA
USERVOICE Calendar
USERVOICE Roadmap
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Uservoice Review

4.2

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.1
  • Ease of Use 4.1
  • Customer Support 4.1

96% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does UserVoice Software cost?

UserVoice pricing starts from USD 899 per month, billed annually, as listed on techjockey.com.

Is there a mobile app available for UserVoice Software?

Yes, UserVoice offers an Android mobile app.

Which operating systems are compatible with UserVoice Software?

UserVoice is compatible with Ubuntu, Windows, Android and MacOS.

Does UserVoice Software offer a free trial?

Yes, UserVoice free trial is available for new users.

How does UserVoice Software function?

UserVoice collects, manages, and analyzes customer feedback to improve products.

Who uses UserVoice Software?

Product managers, support teams, and customer-focused businesses use UserVoice.

Is a free demo available for UserVoice Software?

Yes, a free demo can be requested from UserVoice.

Is UserVoice Software available for free?

No, UserVoice is a paid platform with optional trial/demo.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.