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RateUp

Brand : RateUp

Starting Price:

₹ 2,499 excl. GST

₹ 2,949 incl. GST

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A customer feedback management software that automates review collection, monitors reputation across 40+ platforms, and boosts online visibility. ...Read more

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RateUp Software Pricing, Features & Reviews

What is RateUp?

RateUp is a customer feedback management software that helps companies collect, manage, and showcase customer reviews easily. This customer support software automates the entire review process from requesting feedback to displaying testimonials on your website.

With RateUp, businesses can gather 35 times more reviews than traditional methods by sending automated requests via email, SMS, WhatsApp, and QR codes to customers right after service delivery.

This customer feedback management software is perfect for hotels, restaurants, local businesses, retail stores, healthcare providers, and service companies that need strong online reputations to attract new customers.

Unlike manual review collection that takes hours of follow-up, RateUp automatically routes happy customers to public review sites like Google and Facebook while capturing negative feedback privately before it goes online.

Why Choose RateUp?

  • Automated review collection: Sends personalized review requests via email, SMS, and WhatsApp automatically after transactions.
  • Multi-platform monitoring: Tracks reviews across 40+ sites including Google, Facebook, TripAdvisor, and Yelp centrally.
  • Private feedback filtering: Captures negative feedback privately before it becomes public protecting your online reputation.
  • AI-powered responses: Generates and automates review responses using AI technology saving hours of manual work.
  • Review widget integration: Embeds customer reviews on websites with code-free widgets showcasing social proof easily.
  • Social media sharing: Converts best reviews into professional social posts for Facebook and Instagram automatically.
  • Real-time notifications: Alerts you instantly when new reviews appear so you can respond quickly always.

Benefits of RateUp

  • Increased review volume: Generates 35 times more reviews than manual methods improving online presence significantly.
  • Better search rankings: Boosts local SEO and Google rankings with consistent positive reviews attracting organic traffic.
  • Protected reputation: Prevents negative reviews from going public by capturing dissatisfied feedback privately first.
  • Time savings: Automates review requests and responses freeing staff to focus on customer service activities.
  • Centralized management: Consolidates all reviews from multiple platforms into one dashboard eliminating platform switching.
  • Improved credibility: Builds trust with potential customers through authentic reviews displayed prominently on websites.
  • Higher conversion rates: Increases bookings and sales by showcasing social proof that influences buying decisions.
  • Quick response capability: Enables fast replies to customer feedback showing care and improving satisfaction levels.

RateUp Pricing

RateUp price starts at INR 2499 at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

RateUp Pricing & Plans

Basic
  • 3 Teams & 3 Users
  • 3 WhatsApp Automations
  • Role-based permission
  • 5K Template Messages
  • 5000 Automation Triggers
  • Broadcasting
  • Omnichannel inbox - WhatsApp + Instagram
  • 10 web surveys & 10000 responses
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

2499
Pro ( Everything in Basic+ )
  • 10 Teams & 10 Users
  • 10 WhatsApp Automations
  • 10K Template Messages
  • Role-based permission
  • Unlimited Automation Triggers
  • Broadcasting
  • Omnichannel inbox - WhatsApp + Instagram
  • 100 web surveys & 100000 responses
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

6249

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RateUp Features

  • icon_check Reputation Management Direct happy customers to review sites (Google, TripAdvisor) automatically.
  • icon_check Real-Time Alerts Get notified instantly for urgent issues or concerning feedback.
  • icon_check Multi-Campaign Support Run different WhatsApp flows or campaigns simultaneously.
  • icon_check User-Friendly Dashboard Single dashboard to monitor feedback and analytics.
  • icon_check Customer Feedback Gather opinions, suggestions & ratings directly from customers to improve your offering.
  • icon_check Omnichannel Support Engage customers via WhatsApp, email, chat, SMS & more for seamless communication.
  • icon_check Customer Segmentation Group users by behavior, preferences or demographics for targeted actions.
  • icon_check Loyalty Program Sync feedback & engagement data with your loyalty system for rewards & retention.
  • icon_check Customer Journey Mapping Visualize each touchpoint in the buyer journey to optimize experience & flow.
  • icon_check Workflow Automation Automate repeat tasks like follow-ups, issue routing & feedback reminders.
  • icon_check Feedback Collection Capture surveys and ratings at all stages—post-purchase, support, outreach etc.
  • icon_check Engagement Analytics Track how customers engage with content, campaigns & feedback channels.
  • icon_check Reporting & Analytics Generate detailed reports on trends, performance & ROI to drive decisions.
  • icon_check Broadcast Send bulk updates, alerts, or promotions to multiple customers at once.
  • icon_check Template Messages Use pre-approved message templates for faster, consistent communication.
  • icon_check Role Based Permission Assign user roles with access control to ensure secure team collaboration.

RateUp Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows Android MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Live Chat
  • API Integration
  • Live Online, Videos
  • English

RateUp Reviews and Ratings

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RateUp Company Details

Brand Name RateUp
Information Embark on a journey towards unparalleled customer happiness and success with RateUp.app. Our SAAS platform is designed to elevate your customer experience game, turning satisfied customers into loyal brand advocates.
Founded Year 2024
Director/Founders Abhilash Sathyan
Company Size 1-100 Employees

RateUp FAQ

A RateUp price starts at INR 2499 at Techjockey.com. Contact experts for current offers and packages.
A Sends automated review requests via email, SMS, or WhatsApp, routes happy customers to review sites, captures negative feedback privately, and consolidates reviews.
A Hotels, restaurants, retail stores, healthcare providers, service businesses, and local companies needing strong online reputations.
A Yes, it connects with 40+ review sites including Google, Facebook, TripAdvisor, Yelp, and Airbnb seamlessly.
A Yes, it captures dissatisfied customer feedback privately first giving you chance to resolve issues before publication.
A Yes, AI-powered tools generate and automate professional responses to customer reviews saving significant time.
A Yes, code-free widgets let you embed and showcase your best customer reviews directly on websites easily.
A Through automated emails, SMS messages, WhatsApp, and scannable QR codes for in-person requests at locations.
A Yes, it converts your best reviews into professional social media posts for Facebook and Instagram automatically.
A Absolutely, it offers comprehensive features at affordable prices perfect for small and medium-sized businesses.

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