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RateUp

Brand: RateUp

  • 4.0

  • 4 Ratings

A customer feedback management software that automates review collection, monitors reputation across 40+ platforms, and boosts online visibility.

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Starting Price
₹2,499 excl.GST
₹ 2,949 incl. GST

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Starting at ₹2,499
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RateUp Software Overview

What is RateUp?

RateUp is a customer feedback management software that helps companies collect, manage, and showcase customer reviews easily. This customer support software automates the entire review process from requesting feedback to displaying testimonials on your website.

With RateUp, businesses can gather 35 times more reviews than traditional methods by sending automated requests via email, SMS, WhatsApp, and QR codes to customers right after service delivery.

This customer feedback management software is perfect for hotels, restaurants, local businesses, retail stores, healthcare providers, and service companies that need strong online reputations to attract new customers.

Unlike manual review collection that takes hours of follow-up, RateUp automatically routes happy customers to public review sites like Google and Facebook while capturing negative feedback privately before it goes online.

Why Choose RateUp?

  • Automated review collection: Sends personalized review requests via email, SMS, and WhatsApp automatically after transactions.
  • Multi-platform monitoring: Tracks reviews across 40+ sites including Google, Facebook, TripAdvisor, and Yelp centrally.
  • Private feedback filtering: Captures negative feedback privately before it becomes public protecting your online reputation.
  • AI-powered responses: Generates and automates review responses using AI technology saving hours of manual work.
  • Review widget integration: Embeds customer reviews on websites with code-free widgets showcasing social proof easily.
  • Social media sharing: Converts best reviews into professional social posts for Facebook and Instagram automatically.
  • Real-time notifications: Alerts you instantly when new reviews appear so you can respond quickly always.

Benefits of RateUp

  • Increased review volume: Generates 35 times more reviews than manual methods improving online presence significantly.
  • Better search rankings: Boosts local SEO and Google rankings with consistent positive reviews attracting organic traffic.
  • Protected reputation: Prevents negative reviews from going public by capturing dissatisfied feedback privately first.
  • Time savings: Automates review requests and responses freeing staff to focus on customer service activities.
  • Centralized management: Consolidates all reviews from multiple platforms into one dashboard eliminating platform switching.
  • Improved credibility: Builds trust with potential customers through authentic reviews displayed prominently on websites.
  • Higher conversion rates: Increases bookings and sales by showcasing social proof that influences buying decisions.
  • Quick response capability: Enables fast replies to customer feedback showing care and improving satisfaction levels.

RateUp Pricing

RateUp price starts at INR 2499 at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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RateUp Company Details

Founded Year:  2024

Embark on a journey towards unparalleled customer happiness and success with RateUp.app. Our SAAS platform is designed to elevate your customer experience game, turning satisfied customers into loyal brand advocates.

Director/Founders Abhilash Sathyan
Company Size 1-100 Employees

RateUp Pricing & Plans

Basic

Calculated Price

₹ 2499 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 3 Teams & 3 Users

  • 3 WhatsApp Automations

  • Role-based permission

  • 5K Template Messages

  • 5000 Automation Triggers

  • Broadcasting

  • Omnichannel inbox - WhatsApp + Instagram

  • 10 web surveys & 10000 responses

Pro ( Everything in Basic+ )

Calculated Price

₹ 6249 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 10 Teams & 10 Users

  • 10 WhatsApp Automations

  • 10K Template Messages

  • Role-based permission

  • Unlimited Automation Triggers

  • Broadcasting

  • Omnichannel inbox - WhatsApp + Instagram

  • 100 web surveys & 100000 responses

RateUp Features

  • icon_check Reputation Management
    Direct happy customers to review sites (Google, TripAdvisor) automatically.
  • icon_check Real-Time Alerts
    Get notified instantly for urgent issues or concerning feedback.
  • icon_check Multi-Campaign Support
    Run different WhatsApp flows or campaigns simultaneously.
  • icon_check User-Friendly Dashboard
    Single dashboard to monitor feedback and analytics.
  • icon_check Customer Feedback
    Gather opinions, suggestions & ratings directly from customers to improve your offering.
  • icon_check Omnichannel Support
    Engage customers via WhatsApp, email, chat, SMS & more for seamless communication.
  • icon_check Customer Segmentation
    Group users by behavior, preferences or demographics for targeted actions.
  • icon_check Loyalty Program
    Sync feedback & engagement data with your loyalty system for rewards & retention.
  • icon_check Customer Journey Mapping
    Visualize each touchpoint in the buyer journey to optimize experience & flow.
  • icon_check Workflow Automation
    Automate repeat tasks like follow-ups, issue routing & feedback reminders.
  • icon_check Feedback Collection
    Capture surveys and ratings at all stages—post-purchase, support, outreach etc.
  • icon_check Engagement Analytics
    Track how customers engage with content, campaigns & feedback channels.
  • icon_check Reporting & Analytics
    Generate detailed reports on trends, performance & ROI to drive decisions.
  • icon_check Broadcast
    Send bulk updates, alerts, or promotions to multiple customers at once.
  • icon_check Template Messages
    Use pre-approved message templates for faster, consistent communication.
  • icon_check Role Based Permission
    Assign user roles with access control to ensure secure team collaboration.
RateUp Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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RateUp Specifications

Supported Platforms
Windows Windows Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online Videos

Explore the Best Alternative Solutions Similar to Your Business Size and Needs

RateUp Review

4.0

Out of 5

img

Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 4.1
  • Ease of Use 4.5
  • Customer Support 3.7

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

No reviews are currently available for RateUp. Discover similar Customer Feedback Management Software reviews

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How much does RateUp cost?

RateUp price starts at INR 2499 at Techjockey.com. Contact experts for current offers and packages.

How does RateUp work?

Sends automated review requests via email, SMS, or WhatsApp, routes happy customers to review sites, captures negative feedback privately, and consolidates reviews.

Who uses RateUp?

Hotels, restaurants, retail stores, healthcare providers, service businesses, and local companies needing strong online reputations.

Does RateUp integrate with multiple review platforms?

Yes, it connects with 40+ review sites including Google, Facebook, TripAdvisor, Yelp, and Airbnb seamlessly.

Can RateUp prevent negative reviews from going public?

Yes, it captures dissatisfied customer feedback privately first giving you chance to resolve issues before publication.

Does RateUp offer automated review responses?

Yes, AI-powered tools generate and automate professional responses to customer reviews saving significant time.

Can I display reviews on my website with RateUp?

Yes, code-free widgets let you embed and showcase your best customer reviews directly on websites easily.

How does RateUp send review requests?

Through automated emails, SMS messages, WhatsApp, and scannable QR codes for in-person requests at locations.

Does RateUp help with social media marketing?

Yes, it converts your best reviews into professional social media posts for Facebook and Instagram automatically.

Is RateUp suitable for small businesses?

Absolutely, it offers comprehensive features at affordable prices perfect for small and medium-sized businesses.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.