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SurveyStance

Brand: SurveyStance

  • 4.5

  • 3 Ratings

SurveyStance is a feedback management platform for businesses, allowing them to gather, analyze, and act on customer feedback to enhance satisfaction and loyalty.

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Starting Price
$39

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Starting at $39

SurveyStance Software Overview

What is SurveyStance?

SurveyStance is a business customer feedback management software. It helps them gather opinions from customers. With customizable surveys, it lets businesses ask questions tailored to their needs. Then, it provides detailed insights from the responses.

This helps businesses understand what customers like and dislike. They can use this information to improve their products or services. SurveyStance aims to boost customer satisfaction and loyalty. It's a tool for businesses to make informed decisions based on customer feedback.

Why Choose SurveyStance Software?

  • Comprehensive Feedback Management: It provides robust tools for collecting, analyzing, and acting on customer feedback, enabling businesses to gain valuable insights into customer opinions and sentiments.
  • Customizable Survey Creation: The software offers customizable survey creation tools, allowing businesses to tailor surveys to their specific needs and objectives, ensuring relevant and actionable feedback.
  • Powerful Analytics Features: It includes powerful analytics features that enable businesses to interpret survey data effectively, identify trends, and make data-driven decisions to improve products, services, and customer experiences.
  • Enhanced Customer Satisfaction: By leveraging insights from it, businesses can address customer concerns, resolve issues, and implement changes that enhance overall customer satisfaction and loyalty.
  • User-Friendly Interface: It features a user-friendly interface and intuitive workflows, making it easy for businesses to implement and utilize the software across their organizations with minimal training and effort.

Benefits of SurveyStance Platform

  • Increased Customer Loyalty: It helps businesses identify areas for improvement based on customer feedback, leading to enhanced customer satisfaction and loyalty.
  • Competitive Advantage: By continuously gathering and analyzing customer feedback, businesses can stay ahead of competitors by quickly adapting to changing customer needs and preferences.
  • Improved Product Development: With insights from It, businesses can develop products and services that better meet customer expectations, leading to higher sales and market share.
  • Reduced Churn Rate: Addressing customer concerns and improving satisfaction levels helps reduce customer churn and retain valuable customers over the long term.
  • Data-Driven Decision Making: The software enables businesses to make informed decisions based on real-time customer feedback, leading to more effective strategies and initiatives.

Pricing of SurveyStance Customer Feedback Management Software

SurveyStance price in India starts from $39 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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SurveyStance Company Details

Brand: SurveyStance

Founded Year:  2016

SurveyStance helps you capture customer feedback in the easiest way possible.

Director/Founders John Davenport & MW Guernsey.
Company Size 1-100 Employees

SurveyStance Pricing & Plans

Feedback Kiosk
Starting at $69

    • Monthly

      Monthly
      Monthly

    • Quantity (kiosk)

      Quantity (kiosk)
      Quantity (kiosk)

Key Features

  • Includes iPad

  • Stand and Unlimited Feedback Usage

  • QR Code Survey

  • Instant Notifications

  • Real Time Feedback

OneClick Feedback
Starting at $39

    • Monthly

      Monthly
      Monthly

Key Features

  • Web based

  • emoji feedback surveys

  • QR Code Survey

  • Instant Notifications

  • Real Time Feedback

SurveyStance Features

  • icon_check Weekly Summary Reporting:
    Automatically send a weekly summary report of results and metrics to a designated inbox address.
  • icon_check Single App Lock Mode
    Lock the kiosk app in single-app mode to prevent participants from navigating away from the survey interface.
  • icon_check Excel Export of Data
    Export collected survey responses and metrics into Excel format for offline analysis. (126 chars)
  • icon_check Offline Response Collection
    Capture survey responses without Wi-Fi and automatically sync when back online.
  • icon_check API Connectivity
    Connect to external systems via API for integration of survey data into third-party workflows.
  • icon_check Device Management
    Assign specific devices to individual users for kiosk survey deployment and role-based device control.
  • icon_check Multi-User Access Control
    Invite multiple users and manage their access with roles like full access or read-only for survey administration.
  • icon_check Integrated task management
    Use built-in task systems to assign, track, and manage tasks related to survey feedback.
  • icon_check Feedback Survey Kiosk
    Enables interactive kiosk setup for customer feedback collection at physical locations.
  • icon_check Email Signature Survey
    Embeds feedback surveys into email signatures for convenient recipient feedback.
  • icon_check QR Code Survey
    Generates QR codes directing users to mobile-accessible feedback surveys.
  • icon_check Instant Notifications
    Sends administrators instant notifications upon receipt of new feedback.
  • icon_check Real Time Feedback
    Provides real-time access to customer feedback for immediate response.
  • icon_check Increase Response Rate
    Offers features to boost survey participation through personalization and incentives.
  • icon_check Customized Branding
    Allows customization of feedback survey appearance with brand elements.
  • icon_check Configure Remotely
    Enables remote configuration and management of surveys across multiple channels.
SurveyStance Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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SurveyStance Specifications

Supported Platforms
iOS iOS
Devices
iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email
Language
English
Training Resources
Videos

SurveyStance Gallery

SurveyStance Customer Feedback Survey iPad App Demo play icon
SurveyStance Feedback Kiosk
SurveyStance QR Code
surveystance email signature survey
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SurveyStance Review

4.5

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4
  • Value for Money 5
  • Ease of Use 4.6
  • Customer Support 4.6

96% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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Which operating system does SurveyStance Software Support?

SurveyStance Software is compatible with Windows and macOS devices.

Is there any SurveyStance Software App?

Yes, SurveyStance Software is available for iOS app users.

What is the deployment type of SurveyStance Software?

SurveyStance software supports web-based deployment.

How much does SurveyStance Software Cost?

SurveyStance price in India starts from $39 at techjockey.com.

Who are the potential users of SurveyStance Software?

SurveyStance Software is typically used by all industries to help businesses gather and analyze customer feedback effectively.

Is there any free demo for SurveyStance Software?

A demo of SurveyStance is available at techjockey.com.

Is SurveyStance Software Free?

SurveyStance Software is not available for free. You can contact our product experts to learn more about pricing plans.

Does this product offer a free trial?

Yes, SurveyStance Software offers a free trial.

How can you download SurveyStance Software?

SurveyStance Software installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How Does SurveyStance Software Work?

SurveyStance Software collects customer feedback through various channels like kiosks, email signatures, or QR codes, then analyzes responses in real-time, providing actionable insights to businesses for informed decision-making.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.