Ccavenue Reviews
Ccavenue
by : Infibeam Avenues
All Ratings
Pros & Cons
User Reviews
Ccavenue
By : Infibeam Avenues
All Ratings
Pros & Cons
Video Reviews
User Reviews
Alternatives
Check out Ccavenue reviews by verified users. Discover what businesses are saying about Ccavenue on Techjockey.
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Overall Score
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Pros
“Offers a variety of payment options and multi-currency processing.”
Nandini Brahmbhatt -
Jul 16, 2024
“High security and fraud detection features. Good for keeping transactions safe.”
Tiilka -
Jul 10, 2024
“Offers a variety of payment options and multi-currency processing.”
Varun Jain -
Jul 9, 2024
Cons
“Charges high transaction fees, which can add up for small businesses.”
Nandini Brahmbhatt -
Jul 16, 2024
“The setup and integration process is complicated and time-consuming.”
Tiilka -
Jul 10, 2024
“Customer support is unreliable and slow to respond to issues.”
Varun Jain -
Jul 9, 2024
“CCAvenue Review is it a good option”
4.8
Review by: The Inventar
“CCAvenue Review - is it a good option?”
4.6
Review by: The Inventar
“How to create account on CCAvenue Payment Gateway?”
4.1
Review by: Jayant Ke Guides
vishal satam
Verified reviewer:
Founder, Finance
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jul 9, 2024
4.3/5
“Good Range of Payment Options”
CCAvenue provides various ways to accept payments online but may not have the best support.
Pros : CCAvenue offers many payment options like credit cards, net banking, and mobile wallets. It's easy to integrate into your website.
Cons : Some users have reported poor customer service and technical support.
Switched from : Razorpay
Reason to switch : We needed a payment gateway with many options for customers.
Features
4.5/5
Value for Money
4.5/5
Customer Support
4/5
Ease of Use
4.5/5
Likely to Recommend
Nandini Brahmbhatt
Verified reviewer:
User, IT
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jul 16, 2024
4.3/5
“High Transaction Fees”
CCAvenue is versatile but expensive due to high transaction fees.
Pros : Offers a variety of payment options and multi-currency processing.
Cons : Charges high transaction fees, which can add up for small businesses.
Switched from : Cashfree
Reason to switch : We needed a more cost-effective solution.
Features
4.5/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4.5/5
Likely to Recommend
Janvi
Verified reviewer:
User, IT
2-100 Employees
Software user since: 1-2 years
Reviewed on: Jul 9, 2024
4.3/5
“Poor Customer Service”
Despite its features, CCAvenue's poor customer service makes it hard to resolve issues.
Pros : Wide range of payment methods and easy to integrate.
Cons : Customer service is slow and often unhelpful.
Switched from : Razorpay
Reason to switch : We wanted better customer support.
Features
4.5/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4.5/5
Likely to Recommend
Ramesh Kumar
Verified reviewer:
Accountant, Finance
2-100 Employees
Software user since: 1-2 years
Reviewed on: Jun 20, 2024
4.2/5
“Slow Payment Processing”
While CCAvenue supports many payment types, delays in processing and poor support can be frustrating.
Pros : Offers multiple currency processing and several payment methods.
Cons : Payments can take a long time to process, and customer support is often unresponsive.
Switched from : PayU
Reason to switch : We needed faster transaction processing and better support.
Features
4.5/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4/5
Likely to Recommend
Yash
Verified reviewer:
User, Real Estate
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jun 12, 2024
4.2/5
“Good for Large Businesses”
CCAvenue is best for larger businesses with the need for extensive payment options.
Pros : Offers a comprehensive range of payment options and multi-currency processing.
Cons : Not ideal for small businesses due to high fees and complicated setup.
Switched from : Cashfree
Reason to switch : We needed a gateway that could handle large volumes of transactions.
Features
4.5/5
Value for Money
4/5
Customer Support
4/5
Ease of Use
4.5/5
Likely to Recommend
Tiilka
Verified reviewer:
eCommerce analyst, E-commerce
2-100 Employees
Software user since: 1-2 years
Reviewed on: Jul 10, 2024
4.2/5
“Secure but Complicated”
CCAvenue is secure but difficult to set up, making it less user-friendly.
Pros : High security and fraud detection features. Good for keeping transactions safe.
Cons : The setup and integration process is complicated and time-consuming.
Switched from : Instamojo
Reason to switch : We wanted a simpler setup process.
Features
4.5/5
Value for Money
4.5/5
Customer Support
4/5
Ease of Use
4/5
Likely to Recommend
Anjan
Verified reviewer:
User, Finance
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jul 8, 2024
4.2/5
“Not User-Friendly”
While secure, CCAvenue's interface is difficult to use.
Pros : Supports many payment methods and offers high security.
Cons : The user interface is not very intuitive and can be hard to navigate.
Switched from : Razorpay
Reason to switch : We needed a more user-friendly payment gateway.
Features
4/5
Value for Money
4/5
Customer Support
4.5/5
Ease of Use
4.5/5
Likely to Recommend
Varun Jain
Verified reviewer:
User, Retail
Software user since: 6-12 months
Reviewed on: Jul 9, 2024
4.1/5
“Unreliable Support”
CCAvenue has good features but poor customer support.
Pros : Offers a variety of payment options and multi-currency processing.
Cons : Customer support is unreliable and slow to respond to issues.
Reason to switch : We needed more reliable customer support.
Features
4.5/5
Value for Money
4.5/5
Customer Support
3/5
Ease of Use
4.5/5
Likely to Recommend
Janvi Suman
Verified reviewer:
User, SAAS
101-500 Employees
Software user since: 1-2 years
Reviewed on: Jun 18, 2024
4.1/5
“Holds Payments”
CCAvenue offers security but can delay access to funds.
Pros : Many payment methods and strong security features.
Cons : Tends to hold payments for a long time, causing cash flow issues.
Switched from : PayU
Reason to switch : We needed faster access to our money.
Features
4.5/5
Value for Money
4/5
Customer Support
4/5
Ease of Use
4/5
Likely to Recommend
Mohan Kishanchandani
Verified reviewer:
Accountant, E-commerce
2-100 Employees
Software user since: 6-12 months
Reviewed on: Jul 9, 2024
4/5
“Difficult Integration”
While secure and versatile, integrating CCAvenue can be challenging.
Pros : Supports many payment options and offers good security.
Cons : Integration with websites can be difficult and time-consuming.
Switched from : Paypal
Reason to switch : We needed easier integration.
Features
4/5
Value for Money
4/5
Customer Support
3.5/5
Ease of Use
4.5/5
Likely to Recommend
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