isolved HCM Reviews & Ratings

4.6/5

“Solid HR System Once Everything Is Set Up”

After setup, isolved became the backbone of our HR operations. It reduced errors, improved compliance, and gave us a centralized system that grows with us.

Pros : isolved is robust, secure, and scalable for growing companies. It has modules for almost every HR function.

Cons : Implementation took longer than we expected, and training required multiple sessions.

Switched from : isolved HCM

Reason to switch : I switched because maintaining multiple disconnected systems caused mistakes isolved unified everything under one login.

4.5/5

“Powerful HR Suite but Took Time to Learn”

My company switched to isolved HCM so we could manage payroll and HR in one place. After the initial learning curve, I found the system very capable. Payroll accuracy improved, and onboarding became smoother.

Pros : isolved HCM offers payroll, HR, benefits administration, and time tracking all in one platform. Many users love the consolidated system.

Cons : The interface felt overwhelming at first, and it took me time to understand where everything was located.

Switched from : Infor CloudSuite HCM

Reason to switch : I switched because ADP charged us extra for many basic features, while isolved bundled more HR tools together at a lower cost.

4.5/5

“Onboarding Workflow Simplified Our Hiring Process”

I used to manually email forms to every new employee. With isolved, the onboarding workflow sends everything automatically and tracks completion. New hires complete all documents before their first day.

Pros : isolved has strong onboarding and document management tools. E-signatures and onboarding checklists help streamline new hire setup.

Cons : Customizing form templates takes a bit of trial and error.

Switched from : Bamboo HR

Reason to switch : I switched because BambooHR's payroll integration wasn’t as strong, and I needed hiring + payroll in one system.

4.5/5

“Reporting Is Detailed Once You Learn It”

After spending time learning the reporting builder, I now pull complex HR data easily. It once took hours to compile data manually; now it’s instant.

Pros : isolved’s reporting system is very powerful, offering customizable and detailed payroll and HR analytics.

Cons : uilding custom reports has a learning curve and takes practice.

Switched from : Paylocity

Reason to switch : I switched because Paylocity’s reporting was too rigid, while isolved allowed deeper customization.

4.5/5

“Great for Mid-Sized Companies Wanting Everything in One Place”

We wanted to avoid juggling multiple systems. isolved gave us a unified solution that keeps our HR data in one environment. Reporting improved, and our HR team became more efficient.

Pros : isolved combines scheduling, payroll, HR, benefits, and time tracking in a single unified platform.

Cons : The UI feels dated compared to newer HR tools.

Switched from : Zenefits

Reason to switch : I switched because Zenefits required too many integrations; isolved handled most functions natively.

4.5/5

“Payroll Processing Is Extremely Reliable”

Payroll used to be stressful, but isolved made it consistent and smooth. I rarely encounter errors now, and the automated tax services save me hours each month.

Pros : Payroll is accurate, easy to run, and the tax filing automation works well.

Cons : Custom payroll reports can be tricky to configure without support.

Switched from : Paychex Flex

Reason to switch : I switched because Paychex payroll corrections took too long and support was inconsistent, while isolved offered faster processing.

4.5/5

“Benefits Enrollment Made Things Much Easier”

Open enrollment used to be a nightmare. With isolved, employees click through their options digitally, and everything syncs to payroll. It saved us from hundreds of paper forms.

Pros : Open enrollment tools are clean, guided, and cut down on administrative chaos.

Cons : Initial benefits setup required a lot of manual configuration.

Switched from : Namely

Reason to switch : I switched because Namely’s benefits module felt limited and didn’t sync properly with payroll.

4.5/5

“Customer Support Is Helpful but Sometimes Slow”

Whenever I reach out, the reps are great. They walk me through issues step by step. But response times vary, especially during busy seasons.

Pros : Support reps are knowledgeable and usually solve problems quickly.

Cons : Wait times can be long during payroll week or open enrollment season.

Switched from : ADP HCM

Reason to switch : I switched because ADP support queues were longer, and isolved gave us more personal, U.S.-based support.

4.3/5

“Employee Self-Service Is a Big Win”

Before isolved, our HR inbox was full of requests for pay stubs and PTO balances. Now employees handle most of it themselves, which reduced repetitive HR tasks.

Pros : Employees can view pay stubs, update personal info, request time off, and access benefits within the self-service portal.

Cons : Some employees found the mobile app slow or occasionally buggy.

Switched from : UKG Pro

Reason to switch : I switched because the UKG interface was too complicated for our employees, while isolved was easier for them to use.

4.3/5

“Great For Time Tracking and Scheduling”

My hourly workforce needed a reliable time-tracking tool. isolved allowed us to manage schedules, approve hours, and push everything directly into payroll with minimal errors.

Pros : The time clock, scheduling, and PTO features work well and integrate smoothly with payroll.

Cons : The interface feels old, and hourly employees sometimes struggle to punch in using the app.

Switched from : QuickBooks Time

Reason to switch : I switched because TSheets didn’t integrate well with our payroll system, while isolved offered native integration.