Rippling Reviews & Ratings

4.5/5

“Great workflow automation, less manual intervention for HR tasks”

We used to manually trigger tasks when someone joined: payroll setup, laptop shipping, Slack/group membership etc. Rippling built that into workflow logic so new-hire to workstation is smoother and faster.

Pros : Reviewers highlight Rippling’s automation capabilities: e.g., automatically provisioning devices/apps when someone joins.

Cons : Some settings and workflows can be complex to configure initially.

Switched from : Hourly Payroll

Reason to switch : We switched because the previous HRIS couldn’t handle IT/app/device workflows; Rippling did.

4.5/5

“Data and reporting improved our people analytics”

As our company scaled, we needed better visibility into headcount growth, turnover, payroll cost, benefits utilization. Rippling’s dashboards and data exports gave us analytics we were lacking.

Pros : It can manage almost any employee-related tasks and deep dive into people data via advanced reporting.

Cons : Advanced custom report building still needs training.

Switched from : Justworks

Reason to switch : We switched because our former HRIS had weak analytics; Rippling offered stronger reporting and insights.

4.5/5

“Support team is responsive and helpful when things happen”

I had a payroll glitch during a tax-filing period and Rippling’s support was responsive and walked me through the fix. That kind of support gave me confidence in the system.

Pros : I love the help and chat feature which makes it able to chat with an agent fairly quickly.

Cons : Support teams may rely on ticketing and response times can vary.

Switched from : Skuad

Reason to switch : I switched because our older system’s support lagged during critical tax periods; Rippling’s support responsiveness mattered.

4.5/5

“Manages Global Teams Effectively”

Rippling is excellent for managing our global team. It handles international payroll and keeps all employee data in one place. Compliance is automated, which is a big plus. Setting up international bank accounts took some effort, but overall, it's a great tool.?

Pros : Handles international payroll, centralizes employee data, and automates compliance.?

Cons : Setting up international bank accounts can be challenging.?

Switched from : QGenda

Reason to switch : We needed a more comprehensive HR solution beyond just payroll, which Rippling provides.?

4.5/5

“Global payroll support changed how we manage remote contractors”

As we hired contractors globally, our previous system struggled with multi-country compliance and payments. With Rippling we handle contractors, payroll, benefits and tax filings from one system—really changed the game.

Pros : Rippling supports global payroll, benefits and compliance across countries.

Cons : Pricing is not transparent and costs can grow as you add modules.

Switched from : Gusto

Reason to switch : We switched because Gusto worked in the U.S. but lacked robust global contractor support; Rippling offered global payroll and contractor compliance in one place.

4.5/5

“Good for mid-market growth, though cost can climb”

We’re a mid-sized business and Rippling aligned well with our growth. It felt like an “enterprise capability” but with modern SaaS ease. That said, I watch module adds and pricing as we scale.

Pros : Recognised as #1 in HR software on G2 with high satisfaction.

Cons : Pricing is not always transparent and adding modules can increase cost.

Switched from : BambooHR

Reason to switch : We switched because the smaller tool we used hit limits as we grew; Rippling offered next-level scalability though at higher cost.

4.5/5

“Comprehensive HR Platform”

Rippling brings together various HR functions into one platform, which is very convenient. The interface is user-friendly, and the automation features save time. Learning to use some advanced features took a bit of time, but it was worth it.?

Pros : Combines multiple HR functions, user-friendly interface, and good automation.

Cons : Some advanced features require a learning curve.?

Switched from : Namely

Reason to switch : We needed a more scalable solution with better automation, which Rippling provides.

4.5/5

“Great Support and Easy Navigation”

The support team at Rippling is always helpful and quick to respond. The centralized dashboard and single sign-on make it easy for employees to access what they need. Occasionally, after updates, some features are relocated, which can be confusing.?

Pros : Responsive customer support, centralized dashboard, and single sign-on feature.

Cons : Some features are hard to find after updates.?

Switched from : Workday HR

Reason to switch : Workday was too complex for our needs; Rippling offers a simpler solution.?

4.5/5

“Rippling Simplified Our HR Tasks”

Rippling has made managing HR tasks so much easier for our team. We can handle payroll, benefits, and onboarding all in one platform. The automation features save us a lot of time. Setting up international payments was a bit tricky, but once configured, it worked smoothly.

Pros : Easy to use, combines HR and payroll in one place, and automates onboarding.

Cons : Setting up international payments took some time.

Switched from : Gusto

Reason to switch : Gusto didn't support our international payroll needs, so we moved to Rippling for its global capabilities.?

4.5/5

“Streamlined Expense Management”

Rippling has simplified our expense management process. Tracking expenses and getting reimbursements is straightforward and integrates seamlessly with payroll. However, we wish there were more options to customize expense categories.?

Pros : Easy expense tracking, integrates with payroll, and automates reimbursements.?

Cons : Limited customization in expense categories.?

Switched from : Expensify

Reason to switch : We wanted an integrated solution for HR and expenses, which Rippling offers.?