Let’s have a side-by-side comparison of Hesk vs Hiver Help Desk Software vs Zendesk to find out which one is better. This software comparison between Hesk and Hiver Help Desk Software and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Hesk or Hiver Help Desk Software or Zendesk fits your business.
Comparison
Quick View
5 Ratings & 0 Reviews
3 Ratings & 2 Reviews
3 Ratings & 3 Reviews
Pricing
Price Plans
Free Trial
Ratings
Overall ratings
5 Ratings & 0 Reviews
Likelihood to Recommend
Pros & Cons
Pros
Not Available
Currently no pros are available. Please check back later
I can't remember the last time i had to forward or cc someone on a thread. That'...Read more - Sowmya Chellaperumal Jul 03, 2023
The platform required no implementation, easy onboarding with a 30 mins call dir...Read more - Arjun Rajagopal Jun 23, 2023
The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023
Cons
Not Available
Currently no cons are available. Please check back later
None that I could think of - Sowmya Chellaperumal Jul 03, 2023
None - Arjun Rajagopal Jun 23, 2023
Not Available
Currently no cons are available. Please check back later
Reviews
Verified customer reviews
Rating
Ashish lakhera Jan 12, 2025
Rating
Munib ul Rehman Nov 14, 2024
extremely easy to adapt to and serves perfectly well for all customer service related activities.
Deepa Keen Jul 03, 2023
Seamless Collaboration Made Easy with Hiver
Sowmya Chellaperumal Jul 03, 2023
Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,
Ankit patidar Jun 23, 2023
Reviews with Video
Not Available
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See all (1)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Help Desk Management
Asset Management
AI Insights
Tickets Routing
Workflow Automation
AI Chatbot
Collaboration
Email Templates
Email Notes
Mobile App
Email Support
Auto - Responders
Automation
Access Control
Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
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