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Hesk VS Hiver Help Desk Software VS Zendesk

Let’s have a side-by-side comparison of Hesk vs Hiver Help Desk Software vs Zendesk to find out which one is better. This software comparison between Hesk and Hiver Help Desk Software and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Hesk or Hiver Help Desk Software or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
  • icon_desktop
  • img 3 Ratings & 2 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

$ 49.99

Hesk Website License

$ 199.99

Hesk Advanced License

View Details img

$ 24.00

Lite

$ 34.00

Pro

$ 59.00

Elite

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

View Details img

  • Free Trial
  • Lifetime Plan
  • img Free Trial
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  • img
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Ratings

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Overall ratings

4.4

5 Ratings & 0 Reviews

90% Likelihood to Recommend

5

3 Ratings & 2 Reviews

100% Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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I can't remember the last time i had to forward or cc someone on a thread. That'...Read more - Sowmya Chellaperumal Jul 03, 2023

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The platform required no implementation, easy onboarding with a 30 mins call dir...Read more - Arjun Rajagopal Jun 23, 2023

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Cons

Not Available

Currently no cons are available. Please check back later

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None that I could think of - Sowmya Chellaperumal Jul 03, 2023

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None - Arjun Rajagopal Jun 23, 2023

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Rating

Ashish lakhera Jan 12, 2025

Rating

Munib ul Rehman Nov 14, 2024

extremely easy to adapt to and serves perfectly well for all customer service related activities.

Deepa Keen Jul 03, 2023

Seamless Collaboration Made Easy with Hiver

Sowmya Chellaperumal Jul 03, 2023

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Help Desk Management
  • checked Asset Management
  • checked AI Insights
  • checked Tickets Routing
  • checked Workflow Automation
  • checked AI Chatbot
  • checked Collaboration
  • checked Email Templates
  • checked Email Notes
  • checked Mobile App
  • checked Email Support
  • checked Auto - Responders
  • checked Automation
  • checked Access Control
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Nuevadesk

Nuevadesk


Zoho Desk

Zoho Desk


Desku

Desku


See all Hesk alternatives img
Freshdesk

Freshdesk


Nuevadesk

Nuevadesk


Zoho Desk

Zoho Desk


Desku

Desku


See all Hiver Help Desk Software alternatives img
Freshdesk

Freshdesk


Nuevadesk

Nuevadesk


Zoho Desk

Zoho Desk


Desku

Desku


See all Zendesk alternatives img

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