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Uvdesk

Brand: Webkul Software

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Safe & Secure
Payment

Personalized
Experts Support

Starting at $ 22.00

Features

Ticket Formation
Email Management
Multi Channel Support
Ticket Administraiton
Form Builder

See all

Uvdesk Pricing & Plans

Pro

eCommerce Multi-Channel Integration
Examine Agent’s Performance
Form Builder App
File Viewer App
Import Data

- Agent
- Monthly

Starting at $ 22.00

Enterprise

Full Portal Customization, uvdesk
Feature Request
Unlimited MailBox(s)
Knowledgebase(Unlimited)
eCommerce Multi channel

- Agent
- Monthly

Starting at $ 36.00

Uvdesk Features

Ticket Formation

Create structured support tickets from various channels to track, prioritize, and resolve customer issues efficiently.

Email Management

Organize and respond to customer emails from one place with auto-response, tagging, and email-to-ticket conversion.

Multi Channel Support

Manage support across email, web, social media, and live chat, all centralized in a single unified platform.

Ticket Administraiton

Assign, merge, tag, and monitor support tickets while maintaining full control over team performance and workflows.

Form Builder

Create custom forms to capture customer queries or feedback directly into the helpdesk as support tickets.

Ecommerce Multichannel Integration

Connect UVdesk with major ecommerce platforms like Shopify, Magento, and WooCommerce to streamline support.

Task Management

Convert tickets into tasks, assign them to agents, and track progress to ensure timely resolutions.

Automated Workflow Optimization

Automate repetitive support actions like ticket routing, tagging, and notifications based on predefined rules.

Security

Ensure data integrity with role-based access control, HTTPS, and compliance-ready security protocols.

Customization

Personalize the helpdesk with custom branding, ticket fields, workflows, and agent roles to match your business.

Uvdesk Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:

Windows
Desktop
Web-Based
All Industries
All Businesses
Small Business, Medium Business, Enterprises, SMBs
Phone, Communities, Forums
Documentation, Videos
English

Webkul Software Company Details

Brand Name

Webkul Software

Information

Webkul is a web and mobile product-based organization that crafts software for enterprise-level e-commerce businesses and has developed over 2500+ products for open-source platforms that are trusted and used by more than 100k customers across the globe.

Founded Year

2010

Director/Founders

Prakash Sahu, Vinay Yadav, Vipin Sahu

Company Size

501-1000 Employees