USA
IndiaSmall Business
Designed for startups and growing businesses
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Brand: Ladybird
Faveo is an automated helpdesk software that assists businesses with ticketing, SLA, and priority management. The Faveo utility software is designed with startups and SMEs in mind and provides many essential features to make their helpdesk process easier. Faveo can be integrated with multiple platfo...
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Brand: Ladybird
Founded Year: 2009
Ladybird
Multilingual Email Template Ticket Merging Ticket Rating Help Topics Canned Responses Assign Tickets Internal Notes 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Windows 
iOS 
Android MacOS 
Desktop 
Mobile 
Tablet 
iPad 
Cloud-Based 
Perpetual 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.4
Out of 5
Overall Rating
Based on
3 Verified Reviews
Rating Breakdown
90% Recommend this Product
Add ReviewCustomers generally appreciate Faveo for its flexibility, seamless integration with other tools, and strong support team, highlighting its effectiveness in enhancing ticket management and customer query resolution. Many users find it to be an affordable and reliable helpdesk solution, with some noting significant improvements in efficiency. However, a common concern is the incomplete multilingual feature, which could limit its usability for diverse teams. Overall, the sentiment is largely positive, with users recommending the product for its value and support.
Nov 26, 2021
Techjockey Verified
“Development of new product”
Pros
Flexibility and support is great. Also, the integration with other tools is seamless.
Cons
Multilingual feature is not complete yet.
Reason to switch
Provide UI to connect users with company departments to share documents and track actions to resolve conflicts.
Nov 26, 2019
Techjockey Verified
“Very supportive team and a good product at a great”
Pros
After evaluating many helpdesk software providers we settled on Faveo Helpdesk. Faveo Helpdesk is the Most excellent and pocket-friendly online ticketing helpdesk software. They have Excellent software and support team. So, if you are looking for an affordable, reliable helpdesk software that is full of features then Faveo Helpdesk is the one you need to choose. Faveo helpdesk has helped us a great deal in integrating our ticket management and customer query resolution functions by allowing us to bring in tickets from all online sources such as the web, mobile, social media, etc. onto a single platform. We have improved our efficiency with the Faveo helpdesk
Cons
We are using Faveo Helpdesk for so long, and as far we haven't come across to any issue.
Mar 3, 2018
Techjockey Verified
“great professionals here”
Pros
Fast, Attentive, and Thorough Help in Sorting Software Options!
Cons
N/A
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(2) Product(s) selected
Available
Price on Request
Starting Price:
$35.00 /Month
Starting Price:
$30.00 /Month
Starting Price:
$699.00 /year
Starting Price:
$49.99 /License
Starting Price:
$29.00 /Month
Starting Price:
$29.00 /Month
Starting Price:
$30.00 /Month
Starting Price:
€89.00 /Month
Starting Price:
$29.00 /Month
Available
Price on Request
Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required. OS: CentOS7 Web Server: Apache PHP Version: 7.1+ PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer Database: MySQL(5.0+) Job Scheduler: Cron Job or any task scheduler Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration
At Faveo, We currently don’t have cloud/SaaS version, it’s part of our road map and you will see it in coming months.
Android & iOS app’s for Faveo are available on Google play store & Apple app store.
Yes absolutely, you can purchase pro license and we can help you.
Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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