linkdin
Faveo Helpdesk logo
Gallery Faveo HELPDESK, Simplifying Customer Support
faveo helpdesk
play Faveo HELPDESK, Simplifying Customer Support
faveo helpdesk

Faveo Helpdesk

by : Ladybird

Price On Request

DiscountGet Discount

View plans

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.
consult_img2_opt

Get Free Expert Advice

Faveo is an automated helpdesk software that assists businesses with ticketing, SLA, and priority management. The Faveo utility software is designed with startups and SMEs in mind and provides many essential features to make their helpdesk process easier. Faveo can be integrated with multiple platfo... Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Faveo Helpdesk Software Pricing, Features & Reviews

Faveo is an automated helpdesk software that assists businesses with ticketing, SLA, and priority management. The Faveo utility software is designed with startups and SMEs in mind and provides many essential features to make their helpdesk process easier. Faveo can be integrated with multiple platforms and can be customized as per the needs of your business. The software is cloud based which means it can be accessed from any location and at any point of time. With Faveo, tickets can be assigned to individual agents easily.

Faveo Helpdesk Pricing & Plans

Faveo Helpdesk price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get Faveo Helpdesk Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Faveo Helpdesk Features

icon_check

Multilingual

Faveo also has multilingual support through which one can change the entire system to any language.

icon_check

Email Template

All the emails going out from the system can be customized to change design, as well as content.

icon_check

Ticket Merging

Merge duplicate tickets of the same owner.

icon_check

Ticket Rating

Client can give rating to every ticket reply and overall ticket satisfaction.

icon_check

Help Topics

Configurable help topics for web tickets. Route inquiries without exposing internal departments or priorities.

icon_check

Canned Responses

Faveo comes with ability to define template message for most common queries to save time.

icon_check

Assign Tickets

Faveo allows assignment of tickets to particular agent as well as team.

icon_check

Internal Notes

Faveo lets you maintain internal notes for each ticket for easy collaboration between the teams

Faveo Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English
-

Faveo Helpdesk Reviews

90%

Have recommended this product

Overall Score

4.4/5
Based on 3 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

G

Greg

Manager, IT

2-100 Employees

Software user since: < 6 months

4/5

4/5

4/5

3/5

5/5

8/10

“Development of new product”

Pros :

Cons :

Reason for choosing the software :

Posted - Nov 26, 2021

PJ

Pankti Joshi

Administrator

Software user since: 1-2 years

5/5

5/5

5/5

5/5

5/5

10/10

“Very supportive team and a good product at a great”

Pros :

Cons :

Posted - Nov 26, 2019

AK

Abdul Khalek

User

4.4/5

5/5

4.8/5

4.4/5

4.2/5

“great professionals here”

Pros :

Cons :

Posted - Mar 3, 2018

Ladybird Brand Details

Brand Name Ladybird
Information Ladybird
Founded Year 2009
Director/Founders Bhanu pratap singh
Company Size 1-100

Faveo Helpdesk FAQ

A. Faveo HELPDESK is a platform-independent web-based application, meaning it is compatible with all operating systems. To install and run Faveo HELPDESK the following components are required. OS: CentOS7 Web Server: Apache PHP Version: 7.1+ PHP Extensions: Mcrypt, OpenSSL, Mbstring, Tokenizer Database: MySQL(5.0+) Job Scheduler: Cron Job or any task scheduler Web Server Extension: Pretty URLs or Search Engine Friendly URL’s have to be enabled in your web server configuration
A. At Faveo, We currently don’t have cloud/SaaS version, it’s part of our road map and you will see it in coming months.
A. Android & iOS app’s for Faveo are available on Google play store & Apple app store.
A. Yes absolutely, you can purchase pro license and we can help you.

Faveo Helpdesk Alternatives

See All
Why Choose Techjockey?
  • Secure Payments 15000+
    Software
  • Secure Payments Best Price
    Guaranteed
  • Secure Payments Free Expert
    Consultation
  • Secure Payments 20 Lacs+
    Happy Customers