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Multilingual
Faveo also has multilingual support through which one can change the entire system to any language.
Email Template
All the emails going out from the system can be customized to change design, as well as content.
Ticket Merging
Merge duplicate tickets of the same owner.
Ticket Rating
Client can give rating to every ticket reply and overall ticket satisfaction.
Help Topics
Configurable help topics for web tickets. Route inquiries without exposing internal departments or priorities.
Canned Responses
Faveo comes with ability to define template message for most common queries to save time.
Assign Tickets
Faveo allows assignment of tickets to particular agent as well as team.
Internal Notes
Faveo lets you maintain internal notes for each ticket for easy collaboration between the teams
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Brand Name | Ladybird |
Information | Ladybird |
Founded Year | 2009 |
Director/Founders | Bhanu pratap singh |
Company Size | 1-100 |
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