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Groove HQ

4.5

3 Ratings

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$ 29.00 /Month

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Groove HQ Pricing & Plans

Standard

Starting at $ 29.00

Plus

Starting at $ 45.00

Pro

Starting at $ 70.00

We make it happen! Get your hands on the best solution based on your needs.

Omnichannel inboxes Centralize all support emails, chats, and social messages into one shared inbox for faster, consistent communication.
Collaboration Coordinate effortlessly across teams with shared inboxes, notes, and @mentions to resolve customer issues faster.
Workflow Automation Automate repetitive tasks with rules, tags, and assignments to streamline your support process and boost team efficiency.
Reporting Track team performance and customer satisfaction with visual reports, metrics, and trends to drive continuous improvement.
Live Chat Connect with visitors in real time using a built-in chat widget that keeps conversations in your shared support inbox.
Knowledge Base Create and share a self-service help center so customers can find instant answers without waiting for agent support.
Strong Two Factor Authentication Protect account access with robust two-factor authentication, enhancing security for your team and customer data.
Access Control Control permissions by setting user roles and inbox access to ensure team members only see relevant customer info.
Data Security Groove encrypts customer data in transit and at rest, ensuring compliance with major security and privacy standards.

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Brand Name	Groove HQ
Information	Groove's Shared Inbox, Knowledge Base, Live Chat and Reports help your team provide personal support at scale. All without breaking the bank.
Founded Year	2011
Director/Founders	Alex Turnbull
Company Size	1-100 Employees