USA
UAESmall Business
Designed for startups and growing businesses
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Brand: Groove HQ
Groove HQ keeps customer communication clear, quick, and connected. One inbox, endless collaboration, zero confusion!
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Brand: Groove HQ
Founded Year: 2011
Groove's Shared Inbox, Knowledge Base, Live Chat and Reports help your team provide personal support at scale. All without breaking the bank.
Collaboration Workflow Automation Reporting Live Chat Knowledge Base Strong Two Factor Authentication Access Control Data Security Omnichannel inboxes 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Ubuntu 
Windows 
iOS 
Android MacOS 
Linux 
Desktop 
Mobile 
Tablet 
iPad 
Cloud-Based 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.5
Out of 5
Overall Rating
Based on
3 Verified Ratings
Rating Breakdown
83% Recommend this Product
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(2) Product(s) selected
Starting Price:
$25 /Agent/Month
Starting Price:
$19 /Month
Starting Price:
₹1,799 /Month
Available
Price on Request
Starting Price:
$29 /Month
Starting Price:
$49 /Month
Available
Price on Request
Starting Price:
₹15,600 /Lifetime
Starting Price:
$1,129 /License
Starting Price:
$89 /Month
Starting Price:
$12 /Month
The software's price in India starts at USD 29 per month at Techjockey.com. The final cost, however, depends on the features you choose, your deployment needs, and the number of users. You can also contact the product team for more details or special offers.
Groove HQ is mostly used by businesses that require handling customer support and communication every day. The solution suits small and medium teams that want to stay organized and respond quickly.
Yes, Groove HQ Help Desk Software has a dedicated mobile app for both Android and iOS users. The app lets teams manage customer conversations and tickets while on the move.
Groove HQ works well on all major operating systems, including Windows, macOS, Linux, and Ubuntu. It also runs smoothly on mobile platforms like iOS and Android.
Yes, Groove HQ offers a free trial to help users explore its features before purchasing. You can try its tools and see how it fits your support needs.
Groove HQ Help Desk Software functions as a unified help desk platform that brings all customer messages into one shared inbox. It helps teams respond faster, track progress, and automate repetitive tasks. The system ensures organized, clear, and efficient communication for every customer interaction.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
