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Proprofs Help Desk

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Proprofs Help Desk Pricing & Plans

Team (2+ Users)

Starting at $ 29.99

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Collaboration Enable internal notes, ticket sharing, and seamless teamwork for faster problem-solving.
Automation Automate repetitive tasks like ticket routing, follow-ups, and SLA notifications to save time.
Reporting & Analytics Get insights with real-time dashboards and reports to improve agent performance and customer satisfaction.
Multi Channel Support Manage support tickets from email, chat, social media, and web forms in a single unified inbox.
Customization Tailor workflows, ticket fields, and branding to align with your support team’s unique needs.
Ticket Management Organize, assign, and track support tickets easily to ensure no customer request falls through the cracks.
Team Management Manage agents, assign roles, and monitor workloads to improve collaboration and accountability.
Customer Support Deliver prompt, personalized support experiences through email, chat, and other channels.
AI Help Desk Use AI tools to suggest replies, auto-assign tickets, and resolve common issues faster.

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Brand Name	ProProfs
Information	ProProfs is the provider of comprehensive e-learning tools for building, testing, applying, and sharing knowledge.
Founded Year	2005
Director/Founders	Sameer Bhatia
Company Size	101-500 Employees