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  1. Business Software
  2. Customer Support Software
  3. Customer Experience Management Software

  4. Nicereply

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Nicereply

Brand: Nicereply

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Starting at

$ 79.00 /Month

Features

  • check_icon CSAT Surveys
  • check_icon NPS Surveys
  • check_icon Survey Distribution
  • check_icon Custom Branding
  • check_icon Multi-Language Support

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Nicereply Pricing & Plans

Starter
  • 100 Responses / month
  • 3 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 79.00
Essential
  • 250 Responses / month
  • 10 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 149.00
Growth
  • 1,000 Responses / month
  • 25 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 299.00
Business
  • 2,500 Responses / month
  • 50 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 449.00

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Nicereply Gallery

play Setting up Nicereply CSAT trigger in Zendesk
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Nicereply Features

  • icon_check CSAT Surveys Collect one-click customer satisfaction feedback after interactions to measure service quality consistently.
  • icon_check NPS Surveys Track customer loyalty with Net Promoter Score surveys to identify promoters, passives, and detractors.
  • icon_check Survey Distribution Deliver surveys via email, signature, pop-up, or custom link to collect feedback across all channels.
  • icon_check Custom Branding Personalize themes, colors, logos, and scales to align surveys with your brand identity.
  • icon_check Multi-Language Support Translate surveys into multiple languages to collect feedback from global customers effectively.
  • icon_check Automated Triggers Automatically send surveys after ticket closure or conversation completion with custom delays.
  • icon_check Feedback Analytics Access real-time dashboards and visual reports to analyze survey results and track performance.
  • icon_check Agent Performance Tracking Monitor individual agent ratings, feedback trends, and performance scores across teams.
  • icon_check Oversurvey Protection Control survey frequency to avoid spamming customers and reduce response fatigue.
  • icon_check Custom Domain Host surveys on branded custom domains to build trust and enhance customer engagement.
  • icon_check Third Party Integration Connect with Zendesk, Freshdesk, Help Scout, Aircall, and more for seamless workflows.
  • icon_check Mobile Access Deliver surveys optimized for mobile devices with responsive design and fast loading.

Nicereply Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Videos
  • English

Nicereply Reviews and Ratings

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Nicereply Company Details

Brand Name Nicereply
Information Track the quality of your customer service with Nicereply – an all-in-one customer satisfaction survey tool. Get more feedback from your customers with personalized CSAT, NPS, and CES surveys.
Founded Year 2012
Director/Founders Matej Hrescak, Michal Truban
Company Size 1-100 Employees

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