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Nicereply

Brand : Nicereply

Starting at

$ 79

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A customer experience management software that listens closely to when and what your customers speak, conducts surveys with just one click, and gets honest results. ...Read more

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Nicereply Software Pricing, Features & Reviews

What is Nicereply?

Nicereply is a customer experience management software that understands how and what your customers truly feel. It helps teams measure satisfaction and spot areas that need care. The platform gathers direct feedback from every interaction and makes results easy to read. Businesses use it to keep their relationships (with clients or customers) strong and service consistent.

The undemanding system fits easily into daily work and doesn't slow anything down. Feedback flows naturally without adding new tools or steps. Teams can quickly understand trends and respond before issues grow. The platform is clearly built for clarity, not complexity.

Why Choose Nicereply Software?

  • Customer Focus: Feedback flows in directly from users, showing how each experience truly went. The process feels honest and transparent.
  • Actionable Data: Results highlight exactly where service needs improvement. No time is wasted on confusion.
  • Flexible Use: Whether for employees or customers, surveys stay quick and adaptable. The same tool fits both.
  • Real-Time Response: Feedback appears in almost no time after interaction, keeping everyone updated. No lag or delay ever occurs.
  • Fair Evaluation: Teams get clear recognition for great service. Mistakes turn into chances for improvement.
  • Brand Consistency: Surveys reflect your company design. The idea is to ensure trust through familiar visuals.
  • Easy Analysis: Reports explain patterns without heavy charts or jargon. Every number makes sense.

Benefits of Nicereply Software

  • Simplified Monitoring: Managers can check results instantly anytime. Tracking no longer feels like a hard row to hoe.
  • Customer Loyalty: Genuine feedback creates emotional connection. People tend to return because they feel understood and valued.
  • Employee Awareness: Workers know quite well how they are performing every day. Confidence grows through honest results.
  • Informed Planning: Data supports smarter business strategies. Decisions become faster and more precise than ever before.
  • Reduced Workload: Automated systems replace manual tracking. Teams get to save both time and effort.
  • Consistent Delivery: Standards stay the same across every touchpoint. Quality remains reliable throughout.
  • Long-Term Insights: Historical data shows how service evolved. Every improvement becomes measurable proof.

Nicereply Pricing

Nicereply price starts at USD 79 per month at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Nicereply Pricing & Plans

Starter
  • 100 Responses / month
  • 3 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 79
Essential
  • 250 Responses / month
  • 10 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 149
Growth
  • 1,000 Responses / month
  • 25 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 299
Business
  • 2,500 Responses / month
  • 50 Users
  • CSAT, CES & NPS surveys
  • Unlimited number of active surveys
  • Post-resolution & In-signature email surveys, Link
  • Nicereply Feedback Analytics
    • Licenses
    • Monthly
Starting at $ 449

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Nicereply Features

  • icon_check CSAT Surveys Collect one-click customer satisfaction feedback after interactions to measure service quality consistently.
  • icon_check NPS Surveys Track customer loyalty with Net Promoter Score surveys to identify promoters, passives, and detractors.
  • icon_check Survey Distribution Deliver surveys via email, signature, pop-up, or custom link to collect feedback across all channels.
  • icon_check Custom Branding Personalize themes, colors, logos, and scales to align surveys with your brand identity.
  • icon_check Multi-Language Support Translate surveys into multiple languages to collect feedback from global customers effectively.
  • icon_check Automated Triggers Automatically send surveys after ticket closure or conversation completion with custom delays.
  • icon_check Feedback Analytics Access real-time dashboards and visual reports to analyze survey results and track performance.
  • icon_check Agent Performance Tracking Monitor individual agent ratings, feedback trends, and performance scores across teams.
  • icon_check Oversurvey Protection Control survey frequency to avoid spamming customers and reduce response fatigue.
  • icon_check Custom Domain Host surveys on branded custom domains to build trust and enhance customer engagement.
  • icon_check Third Party Integration Connect with Zendesk, Freshdesk, Help Scout, Aircall, and more for seamless workflows.
  • icon_check Mobile Access Deliver surveys optimized for mobile devices with responsive design and fast loading.

Nicereply Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Videos
  • English

Nicereply Reviews and Ratings

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Nicereply Company Details

Brand Name Nicereply
Information Track the quality of your customer service with Nicereply – an all-in-one customer satisfaction survey tool. Get more feedback from your customers with personalized CSAT, NPS, and CES surveys.
Founded Year 2012
Director/Founders Matej Hrescak, Michal Truban
Company Size 1-100 Employees

Nicereply FAQ

A The cost of Nicereply starts at USD 79 per month at techjockey.com. That said, the final price may change (for different users) depending on any added features, number of users, and deployment type.
A Nicereply is primarily used by customer service teams, business managers, and support professionals. The platform helps them measure satisfaction and improve client interactions.
A The software does not currently come with a standalone mobile app for iOS or Android devices. However, its mobile-ready surveys work perfectly through any browser on smartphones or tablets.
A Nicereply works smoothly across Ubuntu, Windows, macOS, and Linux operating systems. Users can easily access the platform through any standard web browser.
A Yes, Nicereply does provide a free trial for new or interested users. It allows businesses to explore the software and understand its full capabilities before subscribing.
A Nicereply collects customer feedback through short, integrated surveys after interactions. The responses are then analyzed to assess service quality and team performance effectively.

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