Freshdesk Reviews & Ratings

Check out Freshdesk reviews by verified users. Discover what businesses are saying about Freshdesk on Techjockey.

Have recommended this product

Overall Score

4.7/5

Based on 3 Reviews

Features 4.8/5

Value for Money 4.5/5

Ease of Use 4.6/5

Customer Support 5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Freshdesk Video Reviews

“Freshdesk Review + Demo – Empower Your Support Team to Deliver Timely and Consistent Support”

4.8

Review by: highqualityreview

“Freshdesk Review: Is It Good”

4.8

Review by: yourfirstonline

“Freshdesk Review 2023 | Best Customer Service Software”

4.8

Review by: thesocial

Similar Products

Desku

Help Desk Software

Starting at

$ 19.00

Key Features

Omnichannel
AI Chatbot
Helpdesk Management
Integrations
Scalability

View 3 more

Zendesk

Help Desk Software

(1 reviews)

Starting at

$ 25.00

Key Features

Analytics and Reporting
Ticketing System
Multi Channel Support
Workflow Automation
Knowledge Base

View 5 more

Vision Helpdesk

Help Desk Software

(9 reviews)

Starting at

$ 12.00

Key Features

Ticketing
Multi Channel
Collaboration
Online Ticketing
Gamification

View 11 more

Kustomer

Help Desk Software

Starting at

$ 89.00

Key Features

Customer Management
Self Service
Contextual
Collaboration
Live Chat

View 3 more

HelpSpot

Help Desk Software

Starting at

$ 699.00

Key Features

Team Collaboration
Filters
Automation
Integration
Branding

View 2 more

Front

Help Desk Software

Starting at

$ 29.00

Key Features

Customization
Integration
Work Flow Manager
Team Collaboration
Email Management

View 2 more

Zoho Desk

Help Desk Software

Starting at

$ 9.00

Key Features

Ticket Management
Call Center Management
Social Network
Agent Management
Manager Self Service

View 11 more

Hesk

Help Desk Software

Starting at

$ 49.99

Key Features

Help Desk Management
Asset Management
AI Insights
Tickets
Workflow Automation

View 1 more

Happyfox Helpdesk

Help Desk Software

Starting at

$ 29.00

Key Features

Ticketing System
Canned Responses
Task Management
Reports
Automation

View 6 more

Proprofs Help Desk

Help Desk Software

Starting at

$ 29.99

Key Features

Collaboration
Automation
Reports
Multi Channel Support
Customization

View 4 more

See all Freshdesk Alternatives