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Zoho TeamInbox

Brand: Zoho Corporation

  • 4.3

  • 5 Ratings

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Starting Price
AED22

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  • Description

  • Pricing

  • Features

  • Specification

  • Review

Starting at AED21.90

Zoho TeamInbox Software Overview

Zoho Corporation Company Details

Founded Year:  1996

Zoho Corporation, is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite.

Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees

Zoho TeamInbox Pricing & Plans

Starter
Starting at AED21.9
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • 3 shared incoming channels

  • 25 rules

  • 10 shared outgoing email channels

  • Signatures

  • Tags

  • Contacts

Professional
Starting at AED32.85
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 5 shared incoming channels

  • Unlimited rules

  • Unlimited personal sender addresses

  • 25 shared outgoing email channels

  • 1 personal incoming channel / user

  • Analytics

Zoho TeamInbox Features

  • icon_check Shared Inbox
    Centralize group emails like support@ or sales@ into one shared workspace for easy team access and collaboration.
  • icon_check Thread Assignment
    Assign conversations to specific team members to ensure ownership, accountability, and faster response handling.
  • icon_check Internal Comments
    Collaborate within email threads by adding private team comments that remain invisible to external recipients.
  • icon_check Email Delegation
    Delegate incoming emails to team members based on workload or expertise for organized and efficient processing.
  • icon_check Rules & Automations
    Create automation rules to auto-assign, tag, or prioritize messages and reduce manual inbox management effort.
  • icon_check Conversation Tagging
    Use color-coded tags to categorize and organize messages by topic, department, or urgency for quick access.
  • icon_check Snooze & Follow-Up
    Temporarily snooze emails or set reminders to follow up later, ensuring no important thread is ever missed.
  • icon_check Activity Tracking
    View detailed activity logs to track who replied, reassigned, or commented, promoting transparency and clarity.
  • icon_check Shared Drafts
    Co-author replies in real time using shared drafts to ensure message accuracy and maintain consistent tone.
  • icon_check Analytics & Reporting
    Monitor team performance with insights on response times, assignments, and communication efficiency metrics.
  • icon_check Multiple Channel Support
    Connect emails, social accounts, and messaging apps like WhatsApp or Instagram for unified communication.
  • icon_check Thread Collision Detection
    Prevent duplicate responses with collision alerts when multiple users attempt to reply to the same thread.
  • icon_check Access Controls
    Define user roles and permissions to manage who can view, reply, or manage specific inboxes or conversations.
  • icon_check Custom Views
    Filter and sort conversations using personalized or team-wide views to focus on the most relevant threads.
  • icon_check Integrations with Zoho Apps
    Seamlessly integrate with Zoho CRM, Desk, and Projects to extend collaboration and streamline workflows.
Zoho TeamInbox Demo Video play icon

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Zoho TeamInbox Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Phone Email Communities
Language
English
Training Resources
Webinars Videos

Zoho TeamInbox Review

4.3

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.5
  • Ease of Use 3.8
  • Customer Support 4.5

80% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

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