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play Introducing Zoho TeamInbox - Shared Inboxes for teams
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Zoho TeamInbox

Brand : Zoho Corporation

Starting at

₹ 360

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Zoho TeamInbox Pricing & Plans

Starter
  • 3 shared incoming channels
  • 25 rules
  • 10 shared outgoing email channels
  • Signatures
  • Tags
  • Contacts
    • Users
    • Monthly
Starting at ₹ 360
Professional
  • 5 shared incoming channels
  • Unlimited rules
  • Unlimited personal sender addresses
  • 25 shared outgoing email channels
  • 1 personal incoming channel / user
  • Analytics
    • Users
    • Monthly
Starting at ₹ 540

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Zoho TeamInbox Features

  • icon_check Shared Inbox Centralize group emails like support@ or sales@ into one shared workspace for easy team access and collaboration.
  • icon_check Thread Assignment Assign conversations to specific team members to ensure ownership, accountability, and faster response handling.
  • icon_check Internal Comments Collaborate within email threads by adding private team comments that remain invisible to external recipients.
  • icon_check Email Delegation Delegate incoming emails to team members based on workload or expertise for organized and efficient processing.
  • icon_check Rules & Automations Create automation rules to auto-assign, tag, or prioritize messages and reduce manual inbox management effort.
  • icon_check Conversation Tagging Use color-coded tags to categorize and organize messages by topic, department, or urgency for quick access.
  • icon_check Snooze & Follow-Up Temporarily snooze emails or set reminders to follow up later, ensuring no important thread is ever missed.
  • icon_check Activity Tracking View detailed activity logs to track who replied, reassigned, or commented, promoting transparency and clarity.
  • icon_check Shared Drafts Co-author replies in real time using shared drafts to ensure message accuracy and maintain consistent tone.
  • icon_check Analytics & Reporting Monitor team performance with insights on response times, assignments, and communication efficiency metrics.
  • icon_check Multiple Channel Support Connect emails, social accounts, and messaging apps like WhatsApp or Instagram for unified communication.
  • icon_check Thread Collision Detection Prevent duplicate responses with collision alerts when multiple users attempt to reply to the same thread.
  • icon_check Access Controls Define user roles and permissions to manage who can view, reply, or manage specific inboxes or conversations.
  • icon_check Custom Views Filter and sort conversations using personalized or team-wide views to focus on the most relevant threads.
  • icon_check Integrations with Zoho Apps Seamlessly integrate with Zoho CRM, Desk, and Projects to extend collaboration and streamline workflows.

Zoho TeamInbox Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Phone, Email, Communities
  • Webinars, Videos
  • English

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Zoho Corporation Company Details

Brand Name Zoho Corporation
Information Zoho Corporation, is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite.
Founded Year 1996
Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees
Other Products Zoho Mail, Zoho Creator, ManageEngine ServiceDesk Plus, Zoho Inventory, Zoho Campaigns

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