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Zoho TeamInbox

Brand: Zoho Corporation

  • 4.3

  • 5 Ratings

  • An email software that assists groups in maintaining inbox chats effortlessly.
  • Collects the messages of various channels into a single, arranged inbox.
  • Enhances cooperation within the team by enabling them to share emails.
  • Helps react quicker and are able to handle communication in a better way.
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Starting Price
₹360 excl.GST
₹ 360 incl. GST

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Zoho TeamInbox Software Overview

What is Zoho TeamInbox?

Zoho TeamInbox is an email software that allows teams to handle business discussions in a single location. It enables a group of team members to access and read as well as respond to messages using a common inbox rather than personal email addresses.

The platform can be applied to companies that receive a high volume of emails and require the management of team members to be more organized. It assists in maintaining the organization and visibility of all communication, and hence, nothing is missed.

Teams are able to collaborate in conversations, react more quickly, and handle messages more effectively. Zoho TeamInbox is often used by the support, sales, and marketing teams to manage emails and customer correspondence in a more organized, collaborative manner.

Why Choose Zoho TeamInbox?

  • Manage all conversations in one place: It aggregates all team emails and messages into a single inbox that allows teams to remain organized without using various platforms.
  • Better team collaboration: Team members are able to collaborate on emails, assign conversations, and discuss internally, which is quicker and more effective in cross-department communication.
  • Improves response time: Shared access and visibility mean teams are able to respond to messages fast, and no significant conversation is postponed or missed.
  • Organized and transparent communication: The team can view all discussions, and this helps to eliminate confusion, redundancy in replies, and ensures that communication is clear and easy to follow.
  • Easy to use and quick setup: The platform is also easy to use and to set up, so that a team can begin to manage emails effectively without any technical expertise.

Zoho TeamInbox Pricing

Zoho TeamInbox pricing is available at INR 360 per month at Techjockey. Pricing is determined by several parameters, including additional functionality, deployment type, and total number of users. For more details about the product, please contact our product team to discuss pricing and promotions.

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Zoho Corporation Company Details

Brand: Zoho Corporation

Founded Year:  1996

Zoho Corporation is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite and its enterprise IT management division, ManageEngine

Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees

Zoho TeamInbox Pricing & Plans

Starter

Calculated Price

₹ 360 Exclusive of all taxes

    • Users

      Users
      Users

    • Monthly

      Monthly
      Monthly

Key Features

  • 3 shared incoming channels

  • 25 rules

  • 10 shared outgoing email channels

  • Signatures

  • Tags

  • Contacts

Professional

Calculated Price

₹ 540 Exclusive of all taxes

    • Users

      Users
      Users

    • Monthly

      Monthly
      Monthly

Key Features

  • 5 shared incoming channels

  • Unlimited rules

  • Unlimited personal sender addresses

  • 25 shared outgoing email channels

  • 1 personal incoming channel / user

  • Analytics

Zoho TeamInbox Features

  • icon_check Shared Inbox
    Centralize group emails like support@ or sales@ into one shared workspace for easy team access and collaboration.
  • icon_check Thread Assignment
    Assign conversations to specific team members to ensure ownership, accountability, and faster response handling.
  • icon_check Internal Comments
    Collaborate within email threads by adding private team comments that remain invisible to external recipients.
  • icon_check Email Delegation
    Delegate incoming emails to team members based on workload or expertise for organized and efficient processing.
  • icon_check Rules & Automations
    Create automation rules to auto-assign, tag, or prioritize messages and reduce manual inbox management effort.
  • icon_check Conversation Tagging
    Use color-coded tags to categorize and organize messages by topic, department, or urgency for quick access.
  • icon_check Snooze & Follow-Up
    Temporarily snooze emails or set reminders to follow up later, ensuring no important thread is ever missed.
  • icon_check Activity Tracking
    View detailed activity logs to track who replied, reassigned, or commented, promoting transparency and clarity.
  • icon_check Shared Drafts
    Co-author replies in real time using shared drafts to ensure message accuracy and maintain consistent tone.
  • icon_check Analytics & Reporting
    Monitor team performance with insights on response times, assignments, and communication efficiency metrics.
  • icon_check Multiple Channel Support
    Connect emails, social accounts, and messaging apps like WhatsApp or Instagram for unified communication.
  • icon_check Thread Collision Detection
    Prevent duplicate responses with collision alerts when multiple users attempt to reply to the same thread.
  • icon_check Access Controls
    Define user roles and permissions to manage who can view, reply, or manage specific inboxes or conversations.
  • icon_check Custom Views
    Filter and sort conversations using personalized or team-wide views to focus on the most relevant threads.
  • icon_check Integrations with Zoho Apps
    Seamlessly integrate with Zoho CRM, Desk, and Projects to extend collaboration and streamline workflows.
Zoho TeamInbox Demo Video play icon

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Zoho TeamInbox Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Phone Email Communities
Language
English
Training Resources
Webinars Videos

Zoho TeamInbox Gallery

Introducing Zoho TeamInbox - Shared Inboxes for teams play icon
Zoho TeamInbox-unified
Zoho TeamInbox-internal discussions
Zoho TeamInbox-reports and analytics
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Zoho TeamInbox Review

4.3

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.5
  • Ease of Use 3.8
  • Customer Support 4.5

80% Recommend this Product

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What is Zoho TeamInbox?

Zoho TeamInbox is an email application that enables teams to have a shared mail and dialogue on the same platform with one inbox.

How to use Zoho TeamInbox?

You are able to add your email accounts, build a joint inbox, delegate messages, and organize discussions with your team members to be effective.

Is TeamInbox part of Zoho One?

Zoho TeamInbox is also part of Zoho One, which means that its users can use it as part of the full business software suite.

What is the free plan for TeamInbox?

Zoho TeamInbox is free to use, but has a time limit after which the user can select a paid plan.

How much does Zoho TeamInbox cost?

Zoho TeamInbox pricing is available at INR 360 per month at Techjockey.

Who uses Zoho TeamInbox?

The support, sales, and marketing teams utilize Zoho TeamInbox as they receive emails from customers and require improved teamwork and communication.

Can multiple users access the same inbox?

Yes, the same inbox is available to several team members, and hence it becomes easy to handle emails collectively and respond more quickly as a team.

Is Zoho TeamInbox easy to use?

Yes, Zoho TeamInbox is very easy to use, and can help any team speed up in mastering its usage, handling mail, and working together without requiring technical expertise.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.